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Ace Customer Service Jobs (NOW HIRING)

PURE PROCESS TECHNOLOGY LLC

Service Coordinator

Nashua, NH · On-site

$60K - $65K/hr

Service Coordinator Pure Process Technology (PPT) Position Summary The Service Coordinator ensures ... Experience with ERP (Counterpart & ACE), CRM, scheduling and accounting software (QuickBooks). Why ...

PURE PROCESS TECHNOLOGY LLC

Service Coordinator

Nashua, NH · On-site

$60K - $65K/hr

Service Coordinator Pure Process Technology (PPT) Position Summary The Service Coordinator ensures ... Experience with ERP (Counterpart & ACE), CRM, scheduling and accounting software (QuickBooks). Why ...

Ace Hardware

Cashier / Customer Service

Temple, TX · On-site

$10.50 - $13.75/hr

Keith Ace Hardware is seeking Full Time Cashiers to join our team! Qualified candidates will need to be Customer Service driven and comfortable helping others. Experience in Retail or Cash Handling ...

Ace Hardware

Cashier / Customer Service

Jarrell, TX · On-site

$12.50 - $16.50/hr

Keith Ace Hardware is seeking Full Time Cashiers to join our team! Qualified candidates will need to be Customer Service driven and comfortable helping others. Experience in Retail or Cash Handling ...

Ace Hardware

Cashier / Customer Service

Jarrell, TX

$12.50 - $16.50/hr

Keith Ace Hardware is seeking Full Time Cashiers to join our team! Qualified candidates will need to be Customer Service driven and comfortable helping others. Experience in Retail or Cash Handling ...

Ace Hardware

Cashier / Customer Service

Temple, TX · On-site

$10.50 - $13.75/hr

Keith Ace Hardware is seeking Full Time Cashiers to join our team! Qualified candidates will need to be Customer Service driven and comfortable helping others. Experience in Retail or Cash Handling ...

Ace Hardware

Customer Service Associate

Martinez, CA · On-site

$16 - $20/hr

Provide a positive representation of Bill's Ace Hardware]. * Proactively assist customers in ... Customer service * & so much more! Physical Demands Standing, walking, lifting (up to 25 lbs ...

Ace Hardware

Customer Service Associate

Concord, CA · On-site

$16 - $20/hr

Provide a positive representation of Bill's Ace Hardware]. * Proactively assist customers in ... Customer service * & so much more! Physical Demands Standing, walking, lifting (up to 25 lbs ...

Ace Hardware

Cashier Customer Service

Great Falls, MT · On-site

$11.75 - $15.50/hr

Great Falls Ace Hardware wants to add to our team. There are exciting things happening around here ... Customer Service Project a positive representation. Greet customers entering and throughout the ...

Ace Hardware

Customer Service Associate

Concord, CA · On-site

$16 - $20/hr

Provide a positive representation of Bill's Ace Hardware]. * Proactively assist customers in ... Customer service * & so much more! Physical Demands Standing, walking, lifting (up to 25 lbs ...

Ace Hardware

Customer Service Associate

Martinez, CA · On-site

$16 - $20/hr

Provide a positive representation of Bill's Ace Hardware]. * Proactively assist customers in ... Customer service * & so much more! Physical Demands Standing, walking, lifting (up to 25 lbs ...

Ace Hardware

Cashier Customer Service

Great Falls, MT · On-site

$11.75 - $15.50/hr

Great Falls Ace Hardware wants to add to our team. There are exciting things happening around here ... Customer Service * Project a positive representation. * Greet customers entering and throughout the ...

Ace Hardware

Customer Service Associate

Celina, TX · On-site

$12 - $14/hr

Celina & Melissa Ace Hardware Celina and Melissa Ace Hardware are independently owned and operated ... Our mission is to be the best at providing the products and services our customers want along with ...

Ace Hardware

Customer Service Associate

Melissa, TX

$13 - $15/hr

Celina & Melissa Ace Hardware Celina and Melissa Ace Hardware are independently owned and operated ... Our mission is to be the best at providing the products and services our customers want along with ...

Ace Hardware

Customer Service Associate

Melissa, TX · On-site

$13 - $15/hr

Celina & Melissa Ace Hardware Celina and Melissa Ace Hardware are independently owned and operated ... Our mission is to be the best at providing the products and services our customers want along with ...

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Ace Customer Service information

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How much do ace customer service jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for ace customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is an Ace Customer Service representative?

Ace Customer Service representatives are employees who assist customers with inquiries, purchases, returns, and other service-related needs at Ace Hardware stores. Their primary role is to ensure customers have a positive shopping experience by providing knowledgeable, friendly, and efficient service. They handle product recommendations, resolve issues, and help maintain store standards. Excellent communication and problem-solving skills are essential for this job. Ace Customer Service representatives may also operate cash registers and support store operations as needed.

What are the key skills and qualifications needed to thrive as an Ace Customer Service representative?

To thrive as an Ace Customer Service representative, you need strong communication skills, product knowledge, and a customer-focused mindset, often supported by a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and basic computer applications is typically required. Patience, problem-solving ability, and a positive attitude are standout soft skills in this position. These qualities are essential for delivering exceptional service, resolving issues efficiently, and ensuring customer satisfaction and loyalty.

What are some common challenges faced by Ace Customer Service representatives, and how can they be managed effectively?

Ace Customer Service representatives often encounter challenges such as handling high call volumes, resolving complex customer issues, and maintaining positive interactions under pressure. To manage these effectively, it's important to develop strong communication and problem-solving skills, utilize support tools and resources provided by the company, and collaborate closely with team members and supervisors. Regular training and feedback sessions also help representatives stay updated on best practices and improve their ability to deliver excellent service.

What cities are hiring for Ace Customer Service jobs?

Cities with the most Ace Customer Service job openings:

What states have the most Ace Customer Service jobs?

States with the most job openings for Ace Customer Service jobs include:

What are popular job titles related to Ace Customer Service jobs?

For Ace Customer Service jobs, the most frequently searched job titles are:

Infographic showing various Ace Customer Service job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 18% Part Time, and 2% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Customer Service Representative

Phoenix, AZ • Hybrid

ACE Home Services
Personal Services • 501 - 1,000 employees
Learn more about ACE Home Servicesexternal

$20/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 16 days ago

Job description

Overview

Looking to TRADE UP to a better opportunity? ACE Home Services is hiring Customer Service Representatives!

Pay: $18-$20/hr + spiffs

  • Weekend availability required.
  • Flexible Hybrid Schedules
  • Training: Training will be completed on site during normal business hours of 8am-4pm Monday - Friday 
Why Join Ace?

  • Medical, Prescription, Dental & Vision Insurance

  • Disability & Term Life Insurance 

  • 401(k) with company match

  • Paid Holidays & PTO 

  • Ongoing training, development, and real growth opportunities

  • A stable, locally operated company with a familystyle culture

  • Flexible, hybrid/remote schedule!
Customer Service Representative Duties:

  • Take inbound calls from new and existing customers and create lifelong ACE customers

  • Make outbound calls to membership customers to schedule maintenance visits, communicate promotions, pitch sales opportunities, and crossselling options

  • Enter and update sensitive customer information accurately

  • Provide general inbound customer service and support

Customer Service Representative Requirements:

  • Previous customer service experience, especially inbound and outbound call handling

  • Previous customer service experience in a trades environment 

  • Service Titan experience 

  • Strong attention to detail and ability to multitask

  • A teamfirst mindset with honesty, integrity, and a positive attitude

Who We Are

ACE Home Services is locally operated with the feel of a small business and the stability of a large one. Our teams work hard, support each other, and are rewarded for their contributions. We invest in our people through training, development, and unmatched benefits.

Apply Today! 

Ace Home Services is an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity or expression, age, disability, veteran status, genetic information, or any other status protected by federal, state, or local law.

Posted Min Pay RateUSD $18.00/Hr.Posted Max Pay RateUSD $20.00/Hr.Employment Type: FULL_TIME

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