Be Seen First
Indianapolis, IN · On-site
$41K/yr
Position Summary The Customer Care Specialists of ACE Rent A Car Reservations, Inc. are responsible ... Overall Customer Satisfaction score of at least 65% Company Description We help independent rental ...
Quick apply
Be Seen First
Indianapolis, IN · On-site
$41K/yr
Position Summary The Customer Care Specialists of ACE Rent A Car Reservations, Inc. are responsible ... Overall Customer Satisfaction score of at least 65% Company Description We help independent rental ...
$50K - $55K/hr
Our managed services include: uniform rental and purchase, logo mats, mops, microfiber products ... Car allowance * 401K amp; Profit Sharing * Vacation * Phone allowance Ace ImageWear is a local ...
$50K - $55K/hr
Our managed services include: uniform rental and purchase, logo mats, mops, microfiber products ... Car allowance * 401K amp; Profit Sharing * Vacation * Phone allowance Ace ImageWear is a local ...
Join ACE Rent-A-Car, a leading global rental agency with 300+ locations worldwide. Our MSP Airport location is proudly operated by the Walser Automotive Group, a Minnesota-based, family-owned company ...
New
Join ACE Rent-A-Car, a leading global rental agency with 300+ locations worldwide. Our MSP Airport location is proudly operated by the Walser Automotive Group, a Minnesota-based, family-owned company ...
New
Schiller Park, IL · On-site
$18/hr
Join ACE Rent-A-Car Join ACE Rent-A-Car, a leading global rental agency with 300+ locations worldwide. Our MSP Airport location is proudly operated by the Walser Automotive Group, a Minnesota-based ...
Schiller Park, IL · On-site
$18/hr
Join ACE Rent-A-Car Join ACE Rent-A-Car, a leading global rental agency with 300+ locations worldwide. Our MSP Airport location is proudly operated by the Walser Automotive Group, a Minnesota-based ...
Minneapolis, MN · On-site
$16.37/hr
Join ACE Rent-A-Car Join ACE Rent-A-Car, a leading global rental agency with 300+ locations worldwide. Our MSP Airport location is proudly operated by the Walser Automotive Group, a Minnesota-based ...
Minneapolis, MN · On-site
$16.37/hr
Join ACE Rent-A-Car Join ACE Rent-A-Car, a leading global rental agency with 300+ locations worldwide. Our MSP Airport location is proudly operated by the Walser Automotive Group, a Minnesota-based ...
Kansas City, MO · On-site
$60K - $70K/yr
Ace Imagewear is a family-owned uniform rental company with nearly 90 years of experience serving ... Car allowance & phone allowance * Paid vacation and time off * Opportunities for growth and ...
Quick apply
Kansas City, MO · On-site
$60K - $70K/yr
Ace Imagewear is a family-owned uniform rental company with nearly 90 years of experience serving ... Car allowance & phone allowance * Paid vacation and time off * Opportunities for growth and ...
Kansas City, MO · On-site
$60K - $70K/yr
Ace Imagewear is a family-owned uniform rental company with nearly 90 years of experience serving ... Car allowance & phone allowance * Paid vacation and time off * Opportunities for growth and ...
Quick apply
Kansas City, MO · On-site
$60K - $70K/yr
Ace Imagewear is a family-owned uniform rental company with nearly 90 years of experience serving ... Car allowance & phone allowance * Paid vacation and time off * Opportunities for growth and ...
Minneapolis, MN · On-site
$16.37/hr
Join ACE Rent-A-Car, a leading global rental agency with 300+ locations worldwide. Our MSP Airport location is proudly operated by the Walser Automotive Group, a Minnesota-based, family-owned company ...
Minneapolis, MN · On-site
$16.37/hr
Join ACE Rent-A-Car, a leading global rental agency with 300+ locations worldwide. Our MSP Airport location is proudly operated by the Walser Automotive Group, a Minnesota-based, family-owned company ...
Schiller Park, IL · On-site
$18/hr
Join ACE Rent-A-Car, a leading global rental agency with 300+ locations worldwide. Our MSP Airport location is proudly operated by the Walser Automotive Group, a Minnesota-based, family-owned company ...
Schiller Park, IL · On-site
$18/hr
Join ACE Rent-A-Car, a leading global rental agency with 300+ locations worldwide. Our MSP Airport location is proudly operated by the Walser Automotive Group, a Minnesota-based, family-owned company ...
College Park, GA · On-site
$17.50 - $18.50/hr
Join ACE Rent-A-Car, a leading global rental agency with 300+ locations worldwide. Our MSP Airport location is proudly operated by the Walser Automotive Group, a Minnesota-based, family-owned company ...
College Park, GA · On-site
$17.50 - $18.50/hr
Join ACE Rent-A-Car, a leading global rental agency with 300+ locations worldwide. Our MSP Airport location is proudly operated by the Walser Automotive Group, a Minnesota-based, family-owned company ...
Join ACE Rent-A-Car, a leading global rental agency with 300+ locations worldwide. Our MSP Airport location is proudly operated by the Walser Automotive Group, a Minnesota-based, family-owned company ...
Join ACE Rent-A-Car, a leading global rental agency with 300+ locations worldwide. Our MSP Airport location is proudly operated by the Walser Automotive Group, a Minnesota-based, family-owned company ...
Kotzebue, AK · On-site
$18.25 - $24.25/hr
This position supports broader KICL operations as needed, including assisting in ACE Hardware ... Provide guidance and training to new employees as needed. * Assist with car rental duties ...
Kotzebue, AK · On-site
$18.25 - $24.25/hr
This position supports broader KICL operations as needed, including assisting in ACE Hardware ... Provide guidance and training to new employees as needed. * Assist with car rental duties ...
Kotzebue, AK · On-site
$18.25 - $24.25/hr
This position supports broader KICL operations as needed, including assisting in ACE Hardware ... Provide guidance and training to new employees as needed. * Assist with car rental duties ...
Quick apply
Kotzebue, AK · On-site
$18.25 - $24.25/hr
This position supports broader KICL operations as needed, including assisting in ACE Hardware ... Provide guidance and training to new employees as needed. * Assist with car rental duties ...
Kotzebue, AK · On-site
$18.25 - $24.25/hr
This position supports broader KICL operations as needed, including assisting in ACE Hardware ... Provide guidance and training to new employees as needed. * Assist with car rental duties ...
Kotzebue, AK · On-site
$18.25 - $24.25/hr
This position supports broader KICL operations as needed, including assisting in ACE Hardware ... Provide guidance and training to new employees as needed. * Assist with car rental duties ...
Phoenix, AZ · On-site
$14 - $17.50/hr
... Rental Car Center and Terminals 3 and 4 via the PHX SkyTrain. The position directly supports ADA ... Holiday * Discount programs Ace Parking is committed to the full inclusion of all qualified ...
Phoenix, AZ · On-site
$14 - $17.50/hr
... Rental Car Center and Terminals 3 and 4 via the PHX SkyTrain. The position directly supports ADA ... Holiday * Discount programs Ace Parking is committed to the full inclusion of all qualified ...
Phoenix, AZ · On-site
$14 - $17.50/hr
... Rental Car Center and Terminals 3 and 4 via the PHX SkyTrain. The position directly supports ADA ... Holiday * Discount programs Ace Parking is committed to the full inclusion of all qualified ...
Phoenix, AZ · On-site
$14 - $17.50/hr
... Rental Car Center and Terminals 3 and 4 via the PHX SkyTrain. The position directly supports ADA ... Holiday * Discount programs Ace Parking is committed to the full inclusion of all qualified ...
Phoenix, AZ · On-site
$14 - $17.50/hr
... Rental Car Center and Terminals 3 and 4 via the PHX SkyTrain. The position directly supports ADA ... Holiday * Discount programs Ace Parking is committed to the full inclusion of all qualified ...
Quick apply
Phoenix, AZ · On-site
$14 - $17.50/hr
... Rental Car Center and Terminals 3 and 4 via the PHX SkyTrain. The position directly supports ADA ... Holiday * Discount programs Ace Parking is committed to the full inclusion of all qualified ...
Phoenix, AZ · On-site
$14 - $17.50/hr
... Rental Car Center and Terminals 3 and 4 via the PHX SkyTrain. The position directly supports ADA ... Holiday * Discount programs Ace Parking is committed to the full inclusion of all qualified ...
Phoenix, AZ · On-site
$14 - $17.50/hr
... Rental Car Center and Terminals 3 and 4 via the PHX SkyTrain. The position directly supports ADA ... Holiday * Discount programs Ace Parking is committed to the full inclusion of all qualified ...
$38 - $47.75/hr
... not rental car. Approx 14-16 patients a day RDAs and assistants on staff One other part time ... There is a tiny grocer inside the ACE hardware style store. They do get snow in the winter but by ...
$38 - $47.75/hr
... not rental car. Approx 14-16 patients a day RDAs and assistants on staff One other part time ... There is a tiny grocer inside the ACE hardware style store. They do get snow in the winter but by ...
Lakeland, FL · On-site
Adobe Certified Expert (ACE), specializing in Adobe Creative Cloud software such as Photoshop ... Employees required to drive their own personal vehicle, a rental car or an SEU vehicle in ...
Lakeland, FL · On-site
Adobe Certified Expert (ACE), specializing in Adobe Creative Cloud software such as Photoshop ... Employees required to drive their own personal vehicle, a rental car or an SEU vehicle in ...
$11.06 - $12.61
2% of jobs
$12.61 - $14.16
4% of jobs
$14.16 - $15.71
10% of jobs
$16.16 is the 25th percentile. Wages below this are outliers.
$15.71 - $17.26
29% of jobs
The median wage is $17.52 / hr.
$17.26 - $18.82
25% of jobs
$20.37 is the 75th percentile. Wages above this are outliers.
$18.82 - $20.37
4% of jobs
$20.37 - $21.92
6% of jobs
$21.92 - $23.47
7% of jobs
$23.47 - $25.02
8% of jobs
$25.02 - $26.57
3% of jobs
$26.57 - $28.13
0% of jobs
$11
$19
$28
An Ace Car Rental job typically involves assisting customers with renting vehicles, managing reservations, processing payments, and providing excellent customer service. Employees may work in roles such as rental agent, customer service representative, or fleet coordinator. Responsibilities often include explaining rental policies, inspecting vehicles, and ensuring a smooth rental process. Strong communication and organizational skills are essential for success in this role.
To excel at Ace Car Rental, strong customer service skills, basic computer proficiency, and a high school diploma or equivalent are typically required. Familiarity with rental management software, reservation systems, and point-of-sale terminals is important for daily operations. Attention to detail, problem-solving abilities, and effective communication help team members exceed customer expectations and handle diverse situations smoothly. These skills ensure efficient service, customer satisfaction, and smooth coordination among team members in a fast-paced rental environment.
As an Ace Car Rental associate, you’ll greet customers, process reservations and rental agreements, inspect and prepare vehicles for pick-up, and handle returns. Your daily tasks may also include responding to customer inquiries, upselling insurance or upgrades, and coordinating with team members to ensure vehicle availability. The role requires adaptability, as you may switch between front-desk duties and lot management throughout your shift. Teamwork and strong communication are essential, since associates collaborate closely to deliver prompt, efficient, and friendly customer service.
$41K/yr
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Posted 10 days ago
Position Summary
The Customer Care Specialists of ACE Rent A Car Reservations, Inc. are responsible for working with locations and customers to review and resolve service issues, complete the daily processing and resolution of the customer survey responses and incidents in a timely manner, and work with various consumer contacts (BBB, Yelp.com, Consumer A airs, etc.) and booking channel partners to ensure the ACE-brand reputation is consistent and professional when pertaining to customer service. Specialists will also work closely with the Customer Experience
Manager and Contact Center to continually improve the overall experience for the customer.
Minimum Qualifications
• Experience in travel & hospitality preferred
• Minimum of two years in a customer service-related fi eld
• Able to apply critical and out-of-the-box thinking to solve problems in a fastpaced environment
• Able to communicate e ciently and professionally to provide a quick, satisfactory solution for ACE customer needs
• Bi-lingual preferred
Key Responsibilities
• Take inbound Customer Care and Contact Center calls and work with the customer and our locations to resolve any and all issues
• Monitor the Customer Care email and Social Media pages to ensure customer comments, messages, and requests are reviewed and responded to in a professional throughout each day
• Works to ensure all customer surveys and incidents are reviewed and responded to in 24 hours and resolved within 72 hours from the date received with mutual satisfaction
• Works with the Customer Experience Manager to reduce incidents experienced throughout the ACE Rent A Car booking process based on data gathered from various customer service portals
• Respond and log reviews from consumer reporting sites (BBB, Yelp.com, Consumer A airs, etc.)
• Maintains a positive working environment dedicated to the service of our customers and colleagues
• Review all location policies and work with the Customer Experience Manager, ACE Brand team, and the location contact to reduce/prevent a negative customer experience, as needed.
• Monitor satisfaction scores daily and use data provided by satisfaction sources to evaluate location performance
• Assist Customer Experience Manager with sending out reports to internal ACE employees and locations
Measureable Objectives
• Incident responded to and closed within 72 hours from the date received
• Incident SLA of at least 80%
• Overall Customer Satisfaction score of at least 65%
We help independent rental car business owners connect the dots of big data and unlock their business potential. We give our partners from around the world the services, distribution, accessibility, and tools they need to be cutting edge, so that they can focus on what really matters: the customer experience.
