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Acd Direct Jobs in Houston, TX (NOW HIRING)

... direct supervision. EDUCATION/POSITION SPECIFIC REQUIREMENTS & WORK EXPERIENCE EDUCATION ... Operate ACD telephone equipment by becoming thoroughly familiar with its operational features and ...

Acd Direct information

See Houston, TX salary details

$22.9K

$114K

$159.9K

How much do acd direct jobs pay per year?

As of Aug 25, 2026, the average yearly pay for acd direct in Houston, TX is $113,952.00, according to ZipRecruiter salary data. Most workers in this role earn between $86,900.00 and $143,200.00 per year, depending on experience, location, and employer.

What is ACD Direct?

ACd Direct is a company that specializes in providing contact center solutions, primarily for nonprofits, public media, and fundraising organizations. They offer services such as inbound and outbound call support, donation processing, and customer service, using a remote and distributed workforce. Many people work with ACd Direct as independent contractors, handling calls from home for telethons, pledge drives, and other campaigns. The company is known for its flexible work schedules and support for remote agents.

What are the key skills and qualifications needed to thrive as an ACD Direct customer service representative?

To thrive as an ACd Direct Customer Service Representative, you need strong communication skills, active listening, and a customer-focused mindset, typically supported by a high school diploma or equivalent. Familiarity with call center software, CRM systems, and basic computer proficiency is often required. Patience, problem-solving abilities, and professionalism help individuals excel in handling diverse customer interactions. These skills ensure efficient issue resolution and positive customer experiences, which are vital for maintaining client satisfaction and company reputation.

What are some common challenges faced by remote customer service representatives at ACD Direct, and how can they be addressed?

Remote customer service representatives at ACD Direct often encounter challenges such as managing high call volumes, handling diverse caller needs, and staying self-motivated in a home environment. To address these, it's important to establish a dedicated, quiet workspace and to utilize the company's training resources actively. Staying organized, adhering to scripts and protocols, and reaching out to team leads or forums when questions arise can help ensure both quality service and personal job satisfaction.

What is the difference between Acd Direct vs Customer Service Representative?

AspectAcd DirectCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training provided
Work EnvironmentCall centers, remote or on-siteCall centers, retail, or office settings
Industry UsageTelecommunications, customer supportRetail, telecom, service industries
Common Search IntentJob roles, responsibilities, hiring processCustomer support, communication skills

Both Acd Direct and Customer Service Representative roles typically require similar credentials and are found in call center environments. While Acd Direct may focus more on direct customer interactions via specific platforms, Customer Service Representatives often work across various industries. Understanding these differences helps job seekers target the right roles based on their skills and career goals.

What are popular job titles related to Acd Direct jobs in Houston, TX?

For Acd Direct jobs in Houston, TX, the most frequently searched job titles are:

What cities near Houston, TX are hiring for Acd Direct jobs?

Cities near Houston, TX with the most Acd Direct job openings:

Infographic showing various Acd Direct job openings in Houston, TX as of August 2026, with employment types broken down into 71% Full Time, and 29% Part Time. Highlights an 33% In-person, 33% Hybrid, and 34% Remote job distribution, with an average salary of $113,952 per year, or $54.8 per hour.

Family Nurse Practitioner Leadership

SynergenX Health Holdings LLC

Houston, TX • On-site

$95 - $135/hr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 15 days ago


Job description

As part of our candidate screening process, your professional license and NPI/taxonomy will be verified with credentialing during screening prior to interviews. Please be prepared to provide this information as part of our standard practice is to verify the license and NPI taxonomy is within our scope of practice and active.

SynergenX | Low T Center | HerKare are the nation’s fastest growing providers of hormone replacement and targeted wellness services. We are currently seeking a Mid-Level Provider (PA, APN, APRN, FNP) to join our team as an Assistant Clinic Director (ACD) in our Sugarland clinic!

This is a fantastic opportunity to grow with an innovative, fitness-conscious, and patient-centered organization that is transforming men’s and women’s healthcare.

About the Role

The Assistant Clinic Director (ACD) plays a key role in patient care and clinic leadership. In this role, you will:

  • Provide direct patient care using established, peer-reviewed treatment protocols.
  • Perform full evaluations of patients to address the root cause of hormone-related and wellness conditions.
  • Collaborate with the Clinic Director, physician Medical Director, operations, and management team to ensure clinical and operational success.
  • Support wellness-oriented programs such as sleep apnea management, weight control, hypertension, low libido, and aesthetic services (at select locations).
  • Share in light supervisory responsibilities of support staff.
Requirements
  • Licensed Physician Assistant or Nurse Practitioner(required)
  • Current DEA registration (required)
  • At least 1 year of clinical practice experience
  • Prior management or supervisory experience preferred
  • Availability during clinic hours (see schedule below) and 2 Saturdays per month (incentivized pay)
Hours of Operation
  • Monday: 8:00 AM - 5:00 PM
  • Tuesday: 8:00 AM - 7:00 PM
  • Wednesday: 8:00 AM - 1:00 PM
  • Thursday: 7:00 AM - 5:00 PM
  • Friday: 8:00 AM - 5:00 PM
  • Saturday: 8:00 AM - 12:00 PM (required 2 per month; additional pay provided)
  • Average 40-41 hours per week
Training
  • 2 full consecutive weeks (10 business days) of paid training, Monday-Friday.
Benefits
  • Paid Time Off (with accrual increases over time)
  • Malpractice insurance (fully covered)
  • Scrubs provided
  • Major medical, dental, and vision insurance
  • Short-term and long-term disability coverage
  • CME allowance + CME PTO
  • Licensure renewal reimbursement
  • 401(k) with excellent employer match
  • Employee wellness perks and more!
Ideal Candidate
  • Strong medical decision-making skills
  • Team-oriented and patient-first mindset
  • Excellent interpersonal and communication skills
  • Ability to explain complex medical concepts in simple, patient-friendly terms
  • Compassionate, professional, and wellness-focused
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