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Acd Direct Jobs in Georgia (NOW HIRING)

The ACD is responsible for translating the area's business direction, set with the Area Sales Director, into aligned clinical execution and performance. This includes implementing cross-functional ...

The ACD is responsible for translating the area's business direction, set with the Area Sales Director, into aligned clinical execution and performance. This includes implementing cross-functional ...

The ACD is responsible for translating the area's business direction, set with the Area Sales Director, into aligned clinical execution and performance. This includes implementing cross-functional ...

Acd Direct information

See Georgia salary details

$20.3K

$100.8K

$141.4K

How much do acd direct jobs pay per year?

As of Aug 6, 2026, the average yearly pay for acd direct in Georgia is $100,803.00, according to ZipRecruiter salary data. Most workers in this role earn between $76,800.00 and $126,700.00 per year, depending on experience, location, and employer.

What are some common challenges faced by remote customer service representatives at ACD Direct, and how can they be addressed?

Remote customer service representatives at ACD Direct often encounter challenges such as managing high call volumes, handling diverse caller needs, and staying self-motivated in a home environment. To address these, it's important to establish a dedicated, quiet workspace and to utilize the company's training resources actively. Staying organized, adhering to scripts and protocols, and reaching out to team leads or forums when questions arise can help ensure both quality service and personal job satisfaction.

What is the difference between Acd Direct vs Customer Service Representative?

AspectAcd DirectCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training provided
Work EnvironmentCall centers, remote or on-siteCall centers, retail, or office settings
Industry UsageTelecommunications, customer supportRetail, telecom, service industries
Common Search IntentJob roles, responsibilities, hiring processCustomer support, communication skills

Both Acd Direct and Customer Service Representative roles typically require similar credentials and are found in call center environments. While Acd Direct may focus more on direct customer interactions via specific platforms, Customer Service Representatives often work across various industries. Understanding these differences helps job seekers target the right roles based on their skills and career goals.

What is ACD Direct?

ACd Direct is a company that specializes in providing contact center solutions, primarily for nonprofits, public media, and fundraising organizations. They offer services such as inbound and outbound call support, donation processing, and customer service, using a remote and distributed workforce. Many people work with ACd Direct as independent contractors, handling calls from home for telethons, pledge drives, and other campaigns. The company is known for its flexible work schedules and support for remote agents.

What are the key skills and qualifications needed to thrive as an ACD Direct customer service representative?

To thrive as an ACd Direct Customer Service Representative, you need strong communication skills, active listening, and a customer-focused mindset, typically supported by a high school diploma or equivalent. Familiarity with call center software, CRM systems, and basic computer proficiency is often required. Patience, problem-solving abilities, and professionalism help individuals excel in handling diverse customer interactions. These skills ensure efficient issue resolution and positive customer experiences, which are vital for maintaining client satisfaction and company reputation.
What are popular job titles related to Acd Direct jobs in Georgia? For Acd Direct jobs in Georgia, the most frequently searched job titles are:
What cities in Georgia are hiring for Acd Direct jobs? Cities in Georgia with the most Acd Direct job openings:
Infographic showing various Acd Direct job openings in Georgia as of August 2026, with employment types broken down into 2% As Needed, 76% Full Time, 15% Part Time, and 7% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $100,803 per year, or $48.5 per hour.

ACD & 3D Designer, Experiential

Brand Apart

Atlanta, GA • On-site

Full-time

Re-posted 5 days ago


Job description

WHAT WE'RE LOOKING FOR_
We’re looking for an ACD & 3D Designer, Experiential who leads with vision and designs with care — crafting spaces that inspire connection, spark emotion, and leave a lasting impact. Someone who thinks in dimensions, translates content into form, and brings both creative vision and executional craft to the table.
This role helps shape experiential direction from pitch to production, partnering with cross-functional teams, external collaborators, and clients to bring brand experiences to life. While the ACD will help influence and elevate ideas, they do so within a broader internal creative vision, under the guidance of the Group Creative Director.
This role is fueled by curiosity — the kind that seeks fresh ideas, questions the expected, and pushes creative boundaries. The ideal candidate thrives in the in-between, where ideas are still forming and possibilities are wide open. They find energy in shaping large-scale environments as well as crafting the micro-moments that make an experience unforgettable.
At its core, this role is about visual storytelling — transforming strategy, content, and space into immersive moments that invite curiosity, spark connection, and leave a lasting impression.
KEY RESPONSIBILITIES_
  • Creative Drive Creative Vision: Partner with the Group Creative Director to define creative direction while balancing brand integrity, client goals, production feasibility, and budget realities.
  • Maintain Creative Standards: Align with project leadership to ensure all concepts and designs reflect Brand Apart’s overarching creative vision and standards.
  • Shape Immersive Experiences: Support the development of immersive brand experiences and physical environments from ideation through execution.
  • Translate Story into Space: Interpret messaging, storytelling, and event themes into spatial narratives — translating story into experience through environments, installations, and intentional design moments.
  • Design Holistically: Design across the full environment — considering installations, signage, storytelling touchpoints, furniture, food & beverage, and transitional spaces.
  • Visualize + Present Concepts: Communicate ideas through sketching, mood boards, and 3D renderings that clearly articulate creative intent.
  • Integrate Brand + Graphics: Collaborate with graphic design to ensure brand visuals are seamlessly integrated into physical environments.
  • Collaborate with Creative Teams: Share creative ownership with Designers, shaping visual storytelling together as a team.
  • Build Client-Facing Tools: Develop creative playbooks, presentation decks, and client-facing design documentation that bring the work to life with clarity.
  • Support External Partners: Liaise with external collaborators (e.g. fabricators, tech vendors, consultants) to support and elevate creative direction.
EXECUTION_
  • Lead Spatial Design Development: Design and develop all spatial elements of large-scale environments — from floor plans and elevations to materials, lighting, and spatial storytelling.
  • Collaborate with Production Partners: Source and collaborate with best-in-class fabricators, technology partners, and production teams to deliver top-tier creative.
  • Own the Design Handoff: Lead the design handoff process, ensuring internal teams and external partners have the direction, documentation, and clarity needed to execute.
  • Stay Close to the Build: Engage deeply in the build process — from technical reviews and shop visits to installations and walkthroughs.
  • Align Scope + Logistics: Partner with Experience Producers and Project Leads to align timelines, budgets, and deliverables — identifying risks early and offering smart, creative solutions.
  • Present + Refine Work: Present ideas to internal and external stakeholders, incorporating feedback while maintaining alignment with creative vision.
  • Design Resourcefully: Use existing Brand Apart décor, furniture, and assets resourcefully — extending their life and creatively reimagining them when appropriate.
SUCCESS LOOKS LIKE_
  • Lead as a Creative Partner: Own your role as a collaborative creative leader, working alongside designers, strategists, contractors, and producers under the direction of the Group Creative Director.
  • Translate Client Goals Creatively: Champion internal creative standards while translating client goals through Brand Apart’s unique lens.
  • Deliver Exceptional Experiences: Deliver experiential work that is strategically grounded, beautifully executed, and emotionally resonant.
  • Build Thoughtful Storytelling: Translate story and strategy into spatial storytelling that supports key content and engages every guest.
  • Inspire and Align Teams: Foster creative alignment, accountability, and collaboration at every stage.
  • Communicate with Confidence: Present ideas with clarity and conviction —connecting concept to impact in ways that build confidence and excitement.
  • Stay Calm Under Pressure: Proactively identify creative or logistical challenges and respond with flexibility and composure.
  • Show Up in the Process: Participate in team rhythms — from brainstorms and internal reviews to client check-ins and post-event recaps.
  • Lead On-Site Direction: Lead on-site creative direction to ensure the final environment reflects the original vision with care and craft.
  • Prioritize Sustainability: Advocate for sustainable, resourceful design practices whenever possible.
  • Drive Future Work: Support new ideas, creative pitches, and concept development for future experiential projects.
  • Explore New Tools + Partners: Seek innovative vendors, materials, tech tools, and collaborators to evolve our approach.
  • Mentor Junior Creatives: Mentor junior creatives while maintaining a hands-on approach when the work calls for it.
REQUIRED SKILLS & EXPERIENCE_
  • 7–10+ years of experience in experiential design, environmental design, event production, or related creative fields.
  • Proven experience leading projects from concept through installation — including pop-ups, conferences, activations, and immersive brand storytelling.
  • Strong conceptual and visual communication skills — from sketching and rendering to presenting strategic rationale.
  • Proficiency in Adobe Creative Suite; working knowledge of SketchUp, Rhino, or other 3D design and rendering tools.
  • Experience collaborating with fabricators, architects, and production partners to bring complex spatial ideas to life.
  • A portfolio that showcases bold, strategic, and beautifully executed creative environments.
  • Excellent verbal and visual communication skills — with the ability to clearly explain design decisions to both creative and non-creative audiences.
  • Passion for immersive storytelling and a drive to create experiences that move people.
WHO WE ARE
Brand Apart is a brand and marketing studio dedicated to creating bold and unconventional ways for people to connect with brands. We go beyond traditional marketing to build authentic relationships, challenge assumptions, and craft meaningful experiences that drive engagement.
At Brand Apart, we think deeply, prioritize lasting relationships, and create with intention. Our team is passionate about storytelling that resonates and inspires action. Above all, we uphold our core values in every project and interaction: Curiosity, Drive, Brilliance, and Care.
Our values define our culture and fuel our work:
  • Curiosity: We are fascinated by people, culture, and ideas. We ask questions, seek connections, and embrace lifelong learning.
  • Drive: We are relentless in our pursuit of excellence, taking initiative, owning responsibilities, and pushing boundaries.
  • Brilliance: We turn creative sparks into remarkable ideas and experiences, bringing vibrant, impactful storytelling to life.
  • Care: We value people above all else, prioritizing collaboration, humility, and meaningful connections while having fun along the way.
At Brand Apart, we think deeply, prioritize lasting relationships, and create with intention. Our team is passionate about storytelling that resonates and inspires action. Above all, we uphold our core values in every project and interaction: Curiosity, Drive, Brilliance, and Care.
This is a full-time salaried position based in Atlanta, GA (flexible location) and commensurate with experience. We are accepting applications from candidates currently residing in the United States.

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