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Accounting Software Support Specialist Jobs (NOW HIRING)

$65K - $90K/yr

As Software Support Specialist, your role is to provide technical assistance and support to our partners. You'll be the expert they rely on for troubleshooting and resolving any issues they encounter.

We are looking for a Software Support Specialist to deliver responsive technical assistance for a SaaS environment and help users get the most value from the platform. This Contract position is based ...

Role Description The Software Support Specialist is a full-time, on-site role based in Dublin, OH. This role is responsible for providing technical and customer support for VARGO ® software ...

Software Support Specialist

Denver, CO · On-site

$65K - $90K/yr

As Software Support Specialist, your role is to provide technical assistance and support to our partners. You'll be the expert they rely on for troubleshooting and resolving any issues they encounter.

We are currently looking for a part-time Software Support Specialist to join our support team. This position requires problem-solving skills, working through a queue, and using new code, existing ...

The Software Support Specialist is responsible for customer support and onboarding across the AEM family of brands. This position will have an emphasis on support for software applications and will ...

Software Support Specialist

Denver, CO · On-site

$65K - $90K/yr

As Software Support Specialist, your role is to provide technical assistance and support to our partners. You'll be the expert they rely on for troubleshooting and resolving any issues they encounter.

The Software Support Specialist is responsible for customer support and onboarding across the AEM family of brands. This position will have an emphasis on support for software applications and will ...

Software Support Specialist

Los Angeles, CA · On-site +1

$80K - $85K/yr

... Specialists to enhance your technical and communication skills, ultimately becoming an expert in Vista's cinema software. You'll get to and play a key role in installing, configuring, and supporting ...

... Specialists to enhance your technical and communication skills, ultimately becoming an expert in Vista's cinema software. You'll get to and play a key role in installing, configuring, and supporting ...

... Specialists to enhance your technical and communication skills, ultimately becoming an expert in Vista's cinema software. You'll get to and play a key role in installing, configuring, and supporting ...

Showing results 21-40

Accounting Software Support Specialist information

See salary details

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$23

$39

How much do accounting software support specialist jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for accounting software support specialist in the United States is $23.83, according to ZipRecruiter salary data. Most workers in this role earn between $18.75 and $26.20 per hour, depending on experience, location, and employer.

What is the difference between Accounting Software Support Specialist vs Bookkeeping Assistant?

AspectAccounting Software Support SpecialistBookkeeping Assistant
CredentialsBasic accounting knowledge, customer support skillsBasic bookkeeping or accounting coursework, high school diploma
Work EnvironmentCustomer support centers, IT departments, accounting firmsOffice settings, small business environments
Employer & Industry UsageAccounting software companies, financial departmentsSmall businesses, accounting firms, non-profits
Search & Comparison IntentUnderstanding support roles, technical assistanceBookkeeping tasks, daily financial record keeping

The main difference is that an Accounting Software Support Specialist focuses on assisting users with accounting software issues, providing technical support, and troubleshooting. In contrast, a Bookkeeping Assistant handles daily financial record-keeping tasks, such as data entry and reconciling accounts. Both roles require basic accounting knowledge but serve different functions within the accounting and finance industry.

What does an accounting software support specialist do?

An accounting software support specialist assists users with technical issues, troubleshooting, and resolving problems related to accounting software applications. They provide guidance on software features, perform system updates, and may help with training or onboarding, often using support tools like ticketing systems and knowledge bases.

What cities are hiring for Accounting Software Support Specialist jobs?

Cities with the most Accounting Software Support Specialist job openings:

What states have the most Accounting Software Support Specialist jobs?

States with the most job openings for Accounting Software Support Specialist jobs include:

What are popular job titles related to Accounting Software Support Specialist jobs?

For Accounting Software Support Specialist jobs, the most frequently searched job titles are:

Software Support Specialist

Huntsville, AL • On-site

Aviagen Group
Agriculture

Full-time

Re-posted 20 days ago


Aviagen rating

6.1

Company rating: 6.1 out of 10

Based on 19 frontline employees who took The Breakroom Quiz


Job description

Job Description Summary:

Aviagen stands at the forefront of poultry genetics, pioneering research, and innovation on a global scale. Our broiler breeder brands are among the most recognized and respected in the industry, and each has a proven record of success in addition to a large and loyal global customer base.
We seek a software support specialist to join our dynamic team and provide comprehensive support to Aviagen's in-house and cloud applications. As a software support specialist, you will troubleshoot, maintain, and optimize applications to ensure seamless business operations. You will work closely with end-users, Global IT team, and business stakeholders to resolve issues, implement enhancements, and deliver training as needed. This position is located on-site at our global corporate headquarters in Huntsville, Alabama

Job Description:

Responsibilities:

  • Provide Tier-1 and Tier-2 support to existing applications, escalating to Tier-3 support when needed, and performing general maintenance of the applications.

  • Document and track user issues, ensuring timely resolution and user satisfaction.

  • Familiarity with role-based access control (RBAC) and effectively managing user roles, user accounts, and permissions.

  • To safeguard data, conduct regular audits to maintain security and ensure compliance.

  • Adhere to IT department policies and procedures when performing tasks to ensure controls are in place and processes are being followed.

  • Coordinate with stakeholders, key users, and the implementation partner for SaaS release management.

  • Supportsystem integrationsacross applications, ensuring data consistency, security, and performance.

  • Analyzes and documents existing workflows, business processes, systems and data flows to understand their impact on the Company and to identify areas of improvement and/or process alignments.

  • Collaborate with IT and business teams to implement system enhancements and process alignments.

  • Participate in agile software development communication with developers and project management.

  • Software testing of new or modified software applications developed in-house.

  • Provides training on functionalities, best practices, and knowledge transfer to enable users to be self-sufficient.

  • Document support processes and maintain knowledge base articles.

Requirements:

  • Bachelor's degree in Information Technology, Computer Science, or related field.

  • Minimum 5 years of experience supporting ERP Systems, preferably Microsoft Dynamics Business Central.

  • Experience with SQL/database management and system design is a plus.

  • Ability to work independently and as part of a global IT team

  • Attention to detail and strong organizational skills.

  • Ability to manage multiple tasks and priorities.

  • Knowledge in MTech is a plus

  • Poultry Industry knowledge is a plus.

Work Authorization:

Applicants must be a U.S. citizen or currently authorized to work in the U.S. at the time of hire and must maintain authorization to work in the U.S. throughout their employment with our company.

EEOC:

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.


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