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Account Success Manager Jobs in Villa Rica, GA (NOW HIRING)

NPHub

Customer Success Manager

Atlanta, GA

Head of Sales & Success This isn't your typical account management role. This is an opportunity to build the entire customer success function from the ground up at a mission-driven company in its ...

SageNet

Customer Success Manager

Marietta, GA · On-site

You will support existing customer accounts, assist with qualified opportunities provided by ... customer success, account management, account coordination, sales support, client services ...

NPHub

Customer Success Manager

Atlanta, GA

Head of Sales & Success This isn't your typical account management role. This is an opportunity to build the entire customer success function from the ground up at a mission-driven company in its ...

SageNet

Customer Success Manager

Marietta, GA · On-site

You will support existing customer accounts, assist with qualified opportunities provided by ... customer success, account management, account coordination, sales support, client services ...

Lever Demo 2

Customer Success Manager

Atlanta, GA · On-site

As a Customer Success Manager on the Customer Advocacy team, you will be our customers biggest ... Skill Set: * 3+ years of customer relationship or account management experience working in software ...

Finastra

Customer Success Manager

Atlanta, GA · On-site

The Customer Success Manager (CSM) uses deep industry and product knowledge, business strategy ... You will partner closely with Account Executives from presales through the full customer lifecycle.

Altium Limited

Customer Success Manager

Atlanta, GA · On-site

Maintain accurate customer health metrics, account plans, and activity within CRM. * Champion the voice of the customer across the organization. What Success Looks Like * High customer retention and ...

Avolution

Customer Success Manager

Atlanta, GA · On-site

Serve as a strategic advisor to key accounts, guiding them toward successful outcomes. * Coach ... Proven success in driving renewal and expansion sales within a CS or Account Management role.

GBG

Customer Success Manager, Loqate (4026)

Atlanta, GA · On-site

Leading complex account planning and customer success strategies * Driving retention, growth, and ... Owning and managing customer meetings including business reviews * Developing customer account ...

GBG

Customer Success Manager, Loqate (4026)

Atlanta, GA · On-site

Leading complex account planning and customer success strategies * Driving retention, growth, and ... Owning and managing customer meetings including business reviews * Developing customer account ...

Trimble

Customer Success Manager

Atlanta, GA · On-site

Drive Business Value as our Next Customer Success Manager! Are you a proactive relationship-builder ... Champion account stewardship by proactively identifying and mitigating risks to ensure high revenue ...

Fetcherr

Client Success Manager

Atlanta, GA · On-site +1

This individual will serve as the primary point of contact for assigned accounts, ensuring ... customer success, account management, or strategic partnerships. * Strong interpersonal and ...

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Showing results 41-60

All JobsAccount Success JobsAccount Success Manager JobsAccount Success Manager Jobs in Villa Rica, GA

Account Success Manager information

See Villa Rica, GA salary details

$25.8K

$57.4K

$92.5K

How much do account success manager jobs pay per year?

As of Sep 2, 2026, the average yearly pay for account success manager in Villa Rica, GA is $57,449.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,900.00 and $68,500.00 per year, depending on experience, location, and employer.

What is an account success manager?

An Account Success Manager is a professional responsible for ensuring that clients achieve their desired outcomes while using a company's products or services. They work closely with customers to understand their needs, provide solutions, and help them realize value from the company's offerings. Their role often includes onboarding, training, ongoing support, and serving as the main point of contact for client concerns. By fostering strong relationships, Account Success Managers help improve customer satisfaction and retention. They may also identify opportunities for account growth and upselling.

How does an account success manager typically collaborate with other teams to ensure client satisfaction?

Account Success Managers work closely with cross-functional teams such as sales, product, and customer support to address client needs and ensure ongoing satisfaction. They often serve as the main point of contact for clients, relaying feedback and coordinating solutions internally. Regular meetings and updates with these departments are common to stay aligned on client goals, address issues proactively, and identify opportunities for upselling or process improvements. This collaborative approach helps maintain strong client relationships and drives overall business success.

What are the key skills and qualifications needed to thrive as an account success manager, and why are they important?

To thrive as an Account Success Manager, you need strong relationship management, problem-solving abilities, and a background in business or customer service, often supported by a relevant degree. Familiarity with CRM software (like Salesforce), data analytics tools, and account management platforms is typically required. Exceptional communication, empathy, and proactive organizational skills help set top performers apart in this role. These competencies are crucial for building trust, ensuring client satisfaction, and driving long-term account growth.

What is the difference between Account Success Manager vs Customer Success Manager?

AspectAccount Success ManagerCustomer Success Manager
Primary FocusManaging specific client accounts to ensure retention and growthOverseeing overall customer experience and satisfaction across multiple accounts
Work EnvironmentOften client-facing, working closely with key accountsCollaborative, cross-functional teams, broader customer base
Required CredentialsRelevant industry experience, communication skillsSimilar credentials, often with customer service or account management background

While both roles focus on client success, the Account Success Manager concentrates on specific accounts to foster growth and retention, whereas the Customer Success Manager oversees the overall customer experience across multiple clients. Both roles require strong communication skills and industry knowledge, but their scope and daily responsibilities differ.

What job categories do people searching Account Success Manager jobs in Villa Rica, GA look for?

The top searched job categories for Account Success Manager jobs in Villa Rica, GA are:

What cities near Villa Rica, GA are hiring for Account Success Manager jobs?

Cities near Villa Rica, GA with the most Account Success Manager job openings:

Account Success Manager jobs near you
Infographic showing various Account Success Manager job openings in Villa Rica, GA as of August 2026, with employment types broken down into 83% Full Time, 16% Part Time, and 1% Contract. Highlights an 79% Physical, 2% Hybrid, and 19% Remote job distribution, with an average salary of $57,449 per year, or $27.6 per hour.

Customer Success Manager

NPHub

Atlanta, GA

Full-time

PTO

Re-posted 9 days ago

Job description

Title: Customer Success Manager
Location: Vinings, GA (Hybrid, 2-3 days Per Week)
Compensation: OTE $120,000 (Base $90k + Target Incentives $30k)
Reporting to: Head of Sales & Success

This isn’t your typical account management role. This is an opportunity to build the entire customer success function from the ground up at a mission-driven company in its breakout moment. Why is this role open? Because our explosive growth requires a dedicated partner to ensure our clients succeed, stay, and grow with us.

NPHire is solving a critical challenge in healthcare. In just nine months, we’ve scaled to over 7,000 active candidates and 55+ employers, from private clinics to national healthcare systems. We need more than a support agent; we need a retention engine. Someone who can anticipate client needs, drive platform adoption, and operate as the trusted advisor for every employer on our platform.

You won't just be answering tickets; you’ll be designing the entire post-sale customer journey. You won’t just be running check-in calls; you’ll be using client feedback to shape the future of our product. If you are hungry to learn how a company builds a loyal customer base, eager to create processes from scratch, and ready for a role that will be a launchpad for your career, this is your shot.

Your Mission, Should You Choose to Accept It:

Your mission is to ensure every NPHire employer achieves their hiring goals, making our platform an indispensable tool in their recruiting toolkit. You will serve as the central nervous system for our client base, transforming new sign-ups into power users and loyal advocates. You will own the client lifecycle post-sale, connecting the dots between client health and company growth and serving as a trusted partner in driving our vision forward.

What You'll Own & Achieve:

1 - World-Class Onboarding & Activation

--> Master the post-sale handoff, leading strategic kick-off calls, platform walkthroughs, and training sessions that set clients up for immediate success.
--> Drive the activation cadence for new accounts, ensuring every employer posts their first job and sees value within the first 30 days.
--> Serve as the company’s proxy for tracking onboarding success, ensuring new clients are engaged, supported, and on a path to renewal from day one.

2 - Proactive Account Strategy & Growth

--> Become a trusted advisor to our clients, proactively managing account health, flagging churn risks, and implementing playbooks to keep them successful. 
--> Coach employers on how to optimize job visibility and candidate flow, turning their subscription into successful hires.
--> Identify and pitch relevant upsells—such as job boosts or expanded licenses—that deliver more value to the client and drive commercial growth. 

3 - Building a Foundation for Scale

--> Proactively identify and eliminate bottlenecks in the customer experience, constantly looking for ways to improve support processes and systems 
--> Gather, synthesize, and champion client feedback, delivering actionable insights to the Product, Marketing, and Sales teams to guide our roadmap 
--> Draft and manage client communications across email, phone, and SMS, ensuring our partners feel informed, heard, and valued 

The Profile: What You'll Bring to the Table

--> A Customer-Obsessed Track Record: You have 2+ years of experience in customer success, account management, or client onboarding, ideally in a SaaS, HR Tech, or healthcare company where you consistently put the client’s success first.
--> Proactive & Strategic: You don’t just tolerate problems; you hunt for them. When you spot a red flag in account usage, you stay focused, diagnose the root cause, and execute a plan to get the client back on track.
--> Commercially-Minded & Influential Communication: You communicate with precision, clarity, and empathy. You are a skilled presenter who can lead an onboarding call with confidence and a strategic advisor who can successfully expand account value over time.
--> A Builder’s Mindset: You possess a low ego and a high degree of ownership. You are excited by the opportunity to build something from the ground up and thrive in a fast-paced environment where processes are still evolving. You understand that your primary role is to be a force multiplier for our clients.
--> Tech-Forward & Data-Informed: You are fluent in the modern customer success toolkit (CRMs like HubSpot, communication platforms like Avochato) and are a master of using technology and data to create leverage and efficiency.

Why You’ll Love Building with Us:

--> Foundational Impact: This is a real-world MBA in building a customer-centric company. You’ll have a seat at the table and will build the entire customer success function from the ground up.
--> A Clear Path for Growth: We don’t just hire, we build careers. As our first CSM, you are on the ground floor with a clear promotional track as the company and team scale.
--> Tangible Impact: Your work will directly fuel our mission to solve a critical bottleneck in healthcare and ensure our clients can hire the Nurse Practitioners they need.
--> The Culture & Benefits: Join a team of smart, hungry, and passionate operators. We offer a competitive salary with significant upside, comprehensive benefits, Unlimited PTO and a fast-paced, mission-driven environment.

If you read this and see churn as a puzzle to be solved, not a problem to be feared, we want to talk to you. Apply now.
On target earnings between $100,000 - $125,000. Your compensation has three components

75% tied to converted customers from the free trial to paid subscription; partnering with our sales team
15% tied to NRR
10% tied to upselling to the next tier plan - this is an uncapped commission plan tied directly to revenue and you have the opportunity to far exceed this percentage based on performance

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.