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Account Services Associate Jobs in Sun Prairie, WI

Von Maur

CUSTOMER SERVICE COUNTER

Madison, WI · On-site

Customer Service Counter Associate As a Customer Service Counter Associate, you keep the store ... Provide customer charge account services, including opening accounts, accepting payments, and ...

Von Maur

CUSTOMER SERVICE COUNTER

Madison, WI · On-site

Customer Service Counter Associate As a Customer Service Counter Associate, you keep the store ... Provide customer charge account services, including opening accounts, accepting payments, and ...

Von Maur

CUSTOMER SERVICE COUNTER

Madison, WI · On-site

As a Customer Service Counter Associate , you keep the store connected as a reliable source for ... Provide customer charge account services, including opening accounts, accepting payments, and ...

SpartanNash

Guest Care Associate

Madison, WI

$14.75 - $18.25/hr

... accounts, independent and chain grocers, e-commerce retailers, U.S. military commissaries and ... Provide courteous guest service in person or by telephone; answer incoming calls to the retail ...

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All JobsAccount Services Associate JobsAccount Services Associate Jobs in Sun Prairie, WI

Account Services Associate information

See Sun Prairie, WI salary details

$5

$21

$25

How much do account services associate jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for account services associate in Sun Prairie, WI is $21.48, according to ZipRecruiter salary data. Most workers in this role earn between $20.58 and $24.33 per hour, depending on experience, location, and employer.

What does an Account Services Associate do?

An Account Services Associate typically supports client accounts within a company, assisting with tasks such as managing client inquiries, processing account requests, maintaining accurate records, and coordinating with internal teams to ensure client satisfaction. They play a key role in resolving issues, updating account information, and facilitating communication between clients and the business. This position often requires strong organizational, communication, and problem-solving skills to meet client needs efficiently.

What are the key skills and qualifications needed to thrive as an Account Services Associate?

To thrive as an Account Services Associate, you need strong customer service skills, attention to detail, and a background in business or communications, often supported by a relevant degree. Familiarity with CRM software, Microsoft Office Suite, and sometimes industry-specific platforms is typically required. Excellent interpersonal skills, problem-solving abilities, and the capacity to manage multiple tasks efficiently help professionals stand out in this role. These skills ensure effective client support, accurate account management, and contribute to overall customer satisfaction and retention.

How does an Account Services Associate typically collaborate with other departments to support client needs?

As an Account Services Associate, you'll frequently work with teams such as sales, marketing, and customer support to ensure client requests are addressed efficiently. You may coordinate with the sales team to clarify client requirements, relay feedback to product or service teams, and work with billing or finance for account-related inquiries. Effective communication and organization are key, as you'll often act as a liaison to help resolve issues and ensure a seamless client experience. This collaborative environment helps you build a broad understanding of company operations while contributing directly to client satisfaction.

What is an account services associate?

An account services associate is a professional responsible for managing client accounts, providing support, resolving issues, and ensuring customer satisfaction. They often use customer relationship management (CRM) tools and require strong communication and organizational skills to handle client needs effectively.

What cities near Sun Prairie, WI are hiring for Account Services Associate jobs?

Cities near Sun Prairie, WI with the most Account Services Associate job openings:

Account Services Associate jobs near you
Infographic showing various Account Services Associate job openings in Sun Prairie, WI as of June 2026, with employment types broken down into 2% As Needed, 57% Full Time, 39% Part Time, 1% Temporary, and 1% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $44,674 per year, or $21.5 per hour.

Client Service Associate Float

Lake Ridge Bank

Monona, WI • On-site

Full-time

Posted 25 days ago

Lake Ridge Bank rating

6.7

Company rating: 6.7 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

137th of 171 rated banks

Job description

Join our dynamic team at Lake Ridge Bank, where delivering exceptional service is at the heart of everything we do! We are seeking a dedicated and personable Client Service Associate Float, based out of our Monona - Bridge Road office, to provide outstanding banking experiences to our valued clients across multiple Lake Ridge Bank locations. This role will support our District 3 Offices (Monona Drive, Bridge Road, Verona, New Glarus, Oregon, Cottage Grove, Atwood). If you enjoy engaging with people, handling transactions accurately, and contributing to a positive community environment, this is the perfect opportunity for you to grow your career with us. This role will be paid mileage to other offices within the Lake Ridge Bank footprint.
Essential Responsibilities:
  • Ensure a positive interaction with internal and external clients on the phone and in person.
  • Provide a variety of account services to consumer and business clients, including: processing deposits, processing loan payments, cashing checks, withdrawing cash, and selling related check items.
  • Record all transactions accurately and efficiently in accordance with Lake Ridge Bank policies and procedures.
  • Responsible for researching and resolving all teller transactions when potential errors are identified and communicating with affected clients.
  • Act as a trusted advisor by consistently educating clients about Lake Ridge Bank products and services and referring additional business to the Personal Bankers and other areas.
  • Utilize bank technology to track all sales & referrals
  • Maintain a professional work area by keeping the teller station clean, filled with supplies and organized with all personal belongings out of sight from clients.
  • Demonstrate a high level of teamwork and actively participate in branch meetings and trainings.
  • Protect all confidential information obtained on the job by safeguarding it when in use, filing it properly when not in use, disposing of it properly and discussing it only with those who have a legitimate business need to know.

OTHER RESPONSIBILITIES:
  • Complete all annual bank security and compliance training.
  • Adhere to Bank Security guidelines as required for this position.
  • Always maintain confidentiality of client information.
  • Stay current on all compliance regulations.

Requirements
  • High school diploma or equivalent; actively working on high school diploma
  • Cash handling experience is highly preferred
  • Excellent interpersonal and communication skills including verbal/written communication and listening skills
  • Demonstrated problem solving skills with the ability to make good decisions
  • Contributes to a strong team environment by working well with others and proactively helps others when needed
  • Ability to put forth the extra effort necessary to make the office a successful operation: (i.e. working additional hours that requires evenings and weekends)
  • Basic math competency: addition, subtraction, multiplication, division
  • Availability to work Saturday rotations between 9:00 AM and 12:00 PM.
  • Basic computer skills with the ability to learn new programs/technology
  • Knowledge of general office equipment
  • Reliable transportation to travel between work locations
  • Must be willing and able to participate in community functions where the office is involved
  • Ability to represent the organization in a professional positive manner

This is a full-time role between the hours of 7:45 AM to 5:30 PM Monday through Friday with a Saturday rotation. Flexibility in scheduling may be needed on occasion.
Lake Ridge Bank values a diverse workforce and is an Affirmative Action/Equal Opportunity Employer.
Consistent with Lake Ridge Bank's commitment to employ and advance qualified individuals with disabilities, Lake Ridge Bank provides reasonable accommodation to apply for or perform a job. Some examples of reasonable accommodation include alternate methods to apply, providing documents in an alternate format, altering work procedures, specialized equipment or use of an interpreter. If an individual needs reasonable accommodations to apply or perform a job here at Lake Ridge Bank, please contact Human Resources at (608) 849-2700 or email us.

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