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Account Services Associate Jobs in Two Rivers, WI

Bank of Luxemburg

Customer Service Associate

Algoma, WI · On-site

$16.75 - $19.42/hr

Assisting customers with account inquiries, online banking, and research * Supporting branch ... Identifying opportunities to connect customers with helpful bank services * Providing front-desk ...

BANK OF LUXEMBURG

Customer Service Associate

Casco, WI · On-site

$16.75 - $19.42/hr

Assisting customers with account inquiries, online banking, and research * Supporting branch ... Identifying opportunities to connect customers with helpful bank services What You'll Contribute We ...

BANK OF LUXEMBURG

Customer Service Associate

Casco, WI · On-site

$16.75 - $19.42/hr

Assisting customers with account inquiries, online banking, and research * Supporting branch ... Identifying opportunities to connect customers with helpful bank services What You'll Contribute We ...

Bank of Luxemburg

Customer Service Associate

Casco, WI · On-site

$15 - $20.50/hr

Assisting customers with account inquiries, online banking, and research * Supporting branch ... Identifying opportunities to connect customers with helpful bank services What You'll Contribute We ...

BANK OF LUXEMBURG

Customer Service Associate

Algoma, WI · On-site

$16.75 - $19.42/hr

Assisting customers with account inquiries, online banking, and research * Supporting branch ... Identifying opportunities to connect customers with helpful bank services * Providing front-desk ...

BANK OF LUXEMBURG

Customer Service Associate

Algoma, WI · On-site

$16.75 - $19.42/hr

Assisting customers with account inquiries, online banking, and research * Supporting branch ... Identifying opportunities to connect customers with helpful bank services * Providing frontdesk ...

Schneider

Tire Account Coordinator

Green Bay, WI

$19.50 - $25.25/hr

Tire Account Coordinator Work model:On-Site Location:Green Bay, WI, USA Shift:First shift Job level ... service sites to ensure program compliance. Skills and qualifications: * Associate degree or 2-4 ...

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Account Services Associate information

See Two Rivers, WI salary details

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$29

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How much do account services associate jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for account services associate in Two Rivers, WI is $29.79, according to ZipRecruiter salary data. Most workers in this role earn between $28.56 and $33.75 per hour, depending on experience, location, and employer.

What does an Account Services Associate do?

An Account Services Associate typically supports client accounts within a company, assisting with tasks such as managing client inquiries, processing account requests, maintaining accurate records, and coordinating with internal teams to ensure client satisfaction. They play a key role in resolving issues, updating account information, and facilitating communication between clients and the business. This position often requires strong organizational, communication, and problem-solving skills to meet client needs efficiently.

What are the key skills and qualifications needed to thrive as an Account Services Associate?

To thrive as an Account Services Associate, you need strong customer service skills, attention to detail, and a background in business or communications, often supported by a relevant degree. Familiarity with CRM software, Microsoft Office Suite, and sometimes industry-specific platforms is typically required. Excellent interpersonal skills, problem-solving abilities, and the capacity to manage multiple tasks efficiently help professionals stand out in this role. These skills ensure effective client support, accurate account management, and contribute to overall customer satisfaction and retention.

How does an Account Services Associate typically collaborate with other departments to support client needs?

As an Account Services Associate, you'll frequently work with teams such as sales, marketing, and customer support to ensure client requests are addressed efficiently. You may coordinate with the sales team to clarify client requirements, relay feedback to product or service teams, and work with billing or finance for account-related inquiries. Effective communication and organization are key, as you'll often act as a liaison to help resolve issues and ensure a seamless client experience. This collaborative environment helps you build a broad understanding of company operations while contributing directly to client satisfaction.

What is an account services associate?

An account services associate is a professional responsible for managing client accounts, providing support, resolving issues, and ensuring customer satisfaction. They often use customer relationship management (CRM) tools and require strong communication and organizational skills to handle client needs effectively.

What cities near Two Rivers, WI are hiring for Account Services Associate jobs?

Cities near Two Rivers, WI with the most Account Services Associate job openings:

Account Services Associate jobs near you

Client Experience Associate

Renier Hoptopp Law Offices, LLC

De Pere, WI • On-site

$55K - $70K/yr

Full-time

Re-posted 27 days ago

Job description

Description
Client Experience Associate
Renier Hotopp Law Offices, LLC
On-site | Monday-Friday, 8:30 AM - 5:00 PM CST
Full-Time | Compensation: Based on Experience
Build and Lead Client Experience in a Growing Family Law Firm
Renier Hotopp Law Offices is seeking a Senior Client Experience Associate to take ownership of the client journey and help strengthen our systems, communication, and collections processes.
This is not an entry-level role. We are looking for a confident professional who can manage client relationships, handle high-pressure conversations, and contribute to building a stronger, more efficient client experience program.
If you have experience in client success, account management, collections, or legal client services and you're comfortable having direct conversations about expectations and payments, this role is for you.
About the Firm:
Renier Hotopp Law Offices is a boutique Wisconsin family law firm with offices in Burlington and De Pere. We focus exclusively on divorce, custody, and family law matters, providing compassionate guidance and results-driven representation.
Who You Are:
  • Confident and comfortable having direct conversations with clients
  • Able to stay composed when dealing with frustrated or high-emotion situations
  • Strong sense of ownership and accountability
  • Business-minded-you understand how client experience impacts revenue and retention
  • Proactive, resourceful, and solutions-oriented

Why Join Us:
  • High-impact role with growth potential
  • Collaborative and supportive team environment
  • Opportunity to help build and improve a critical function within the firm

What Success Looks Like:
  • Clients feel informed, supported, and confident throughout their case
  • Strong response times (within 24 hours)
  • Increased positive reviews and client satisfaction scores
  • Improved collections and reduced outstanding balances
  • Clear, organized communication across clients and the internal team

Compensation:
$55,000 - $70,000/year
Responsibilities
• Manage the client experience from intake through active case stages
• Serve as the primary point of contact for client communication and support
• Proactively follow up with clients to ensure clarity, satisfaction, and engagement
• Handle billing questions, collections, and payment follow-ups with confidence
• De-escalate difficult situations and manage emotionally charged client interactions
• Collaborate with attorneys and staff to ensure timely communication and case updates
• Track all client activity and tasks in Clio Manage (CRM/case management system)
• Improve processes related to client satisfaction, retention, and collections
• Manage Google reviews and client feedback initiatives
Qualifications
Required:
• 3+ years of experience in client success, customer success, account management, or client services
• Experience handling billing, collections, or payment conversations
• Ability to manage difficult or emotional client interactions professionally
• Strong communication skills (empathetic, clear, and confident)
• Highly organized with strong attention to detail
• Experience using CRM systems or case management software
Preferred:
• Experience in a law firm or legal environment (family law preferred)
• Familiarity with Clio Manage
• Experience improving workflows, processes, or client experience systems
• Background in professional services (legal, healthcare, financial services)

Apply