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Account Services Associate Jobs in Springville, AL

UAB NOVA RENT

FINANCIAL AFFAIRS ASSOCIATE II

Birmingham, AL · On-site

$15 - $15.45/hr

Salary Range: $15.00 - $15.45 Qualifications Associate's degree and two (2) years of experience ... Prior experience in Accounts Payable. * Administrative support skills, customer service skills and ...

UAB NOVA RENT

FINANCIAL AFFAIRS ASSOCIATE II

Birmingham, AL · On-site

$15 - $15.45/hr

To assist with the maintenance and reconciliation of budgets and accounts, review requisitions, and ... Successful candidates will have excellent customer service skills. Salary Range: $15.00 - $15.45 ...

UAB NOVA RENT

FINANCIAL AFFAIRS ASSOCIATE II

Birmingham, AL · On-site

$15 - $15.45/hr

To assist with the maintenance and reconciliation of budgets and accounts, review requisitions, and ... Provides excellent customer service in a helpful and friendly manner. Salary Range: $15.00 - $15.45 ...

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Account Services Associate information

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How much do account services associate jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for account services associate in Springville, AL is $20.55, according to ZipRecruiter salary data. Most workers in this role earn between $19.71 and $23.27 per hour, depending on experience, location, and employer.

How does an Account Services Associate typically collaborate with other departments to support client needs?

As an Account Services Associate, you'll frequently work with teams such as sales, marketing, and customer support to ensure client requests are addressed efficiently. You may coordinate with the sales team to clarify client requirements, relay feedback to product or service teams, and work with billing or finance for account-related inquiries. Effective communication and organization are key, as you'll often act as a liaison to help resolve issues and ensure a seamless client experience. This collaborative environment helps you build a broad understanding of company operations while contributing directly to client satisfaction.

What are the key skills and qualifications needed to thrive as an Account Services Associate?

To thrive as an Account Services Associate, you need strong customer service skills, attention to detail, and a background in business or communications, often supported by a relevant degree. Familiarity with CRM software, Microsoft Office Suite, and sometimes industry-specific platforms is typically required. Excellent interpersonal skills, problem-solving abilities, and the capacity to manage multiple tasks efficiently help professionals stand out in this role. These skills ensure effective client support, accurate account management, and contribute to overall customer satisfaction and retention.

What does an Account Services Associate do?

An Account Services Associate typically supports client accounts within a company, assisting with tasks such as managing client inquiries, processing account requests, maintaining accurate records, and coordinating with internal teams to ensure client satisfaction. They play a key role in resolving issues, updating account information, and facilitating communication between clients and the business. This position often requires strong organizational, communication, and problem-solving skills to meet client needs efficiently.

Is a degree needed to be an account services associate?

A degree is not always required to become an account services associate, but many employers prefer candidates with a high school diploma or equivalent. Relevant skills such as customer service, communication, and familiarity with account management tools can be more important than formal education. Certifications or training in finance or customer relations can also enhance job prospects.

What is an account services associate?

An account services associate is a professional responsible for managing client accounts, providing support, resolving issues, and ensuring customer satisfaction. They often use customer relationship management (CRM) tools and require strong communication and organizational skills.
What cities near Springville, AL are hiring for Account Services Associate jobs? Cities near Springville, AL with the most Account Services Associate job openings:
Account Services Associate jobs near you
Infographic showing various Account Services Associate job openings in Springville, AL as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 20% Part Time, 1% Temporary, and 4% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $42,735 per year, or $20.5 per hour.

Account Solutions Specialist - Hoover, AL

Regions Financial Corporation

Hoover, AL • On-site

$37K - $44K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 14 hours ago

Regions Bank rating

8.2

Company rating: 8.2 out of 10

Based on 159 frontline employees who took The Breakroom Quiz

51st of 170 rated banks

Job description

Thank you for your interest in a career at Regions. At Regions, we believe associates deserve more than just a job. We believe in offering performance-driven individuals a place where they can build a career --- a place to expect more opportunities. If you are focused on results, dedicated to quality, strength and integrity, and possess the drive to succeed, then we are your employer of choice.
Regions is dedicated to taking appropriate steps to safeguard and protect private and personally identifiable information you submit. The information that you submit will be collected and reviewed by associates, consultants, and vendors of Regions in order to evaluate your qualifications and experience for job opportunities and will not be used for marketing purposes, sold, or shared outside of Regions unless required by law. Such information will be stored in accordance with regulatory requirements and in conjunction with Regions' Retention Schedule for a minimum of three years. You may review, modify, or update your information by visiting and logging into the careers section of the system.
Job Description:
At Regions, the Account Solutions Specialist conducts inbound and outbound calls to resolve the delinquency status of past due customer accounts. Typically, this role works early-stage collections.
Primary Responsibilities
  • Calls customers about early delinquency account statuses
  • Works with customers to resolve account delinquency status while minimizing company interest losses
  • Implements repayment plans as necessary and collects delinquent payments
  • Ensures that files and paperwork are properly and accurately completed
  • Ensures compliance with risk management programs, rules and regulations, and cybersecurity practices; identifies opportunities for and supports process improvements; applies disciplined change management practices
  • May contact outside parties to collect or clarify documentation

This position requires the tracking of time and is eligible for overtime hours worked in excess of 40 per week under the Fair Labor Standards Act.
This position is incentive eligible.
Requirements
  • High School Diploma or GED
  • One (1) year of collections, customer service, call center, banking or related work experience

Preferences
  • Collections or outside agency experience
  • Financial services experience

Skills and Competencies
  • Ability to follow policies and procedures
  • Ability to interpret and ensure compliance with applicable rules, regulations, and industry guidance
  • Ability to work in a fast-paced environment
  • Basic knowledge of consumer products
  • Basic knowledge of regulatory items that apply to collections
  • Detailed oriented
  • Proficient in Microsoft Excel and Word
  • Strong communication skills
  • Strong customer service skills
  • Strong organization skills

Next training class: September 14, 2026
This position may be filled at a higher level depending on the candidate's qualifications, relevant experience and business need.
Position Type
Full time
Compensation Details
Pay ranges are job specific and are provided as a point-of-market reference for compensation decisions. Other factors which directly impact pay for individual associates include: experience, skills, knowledge, contribution, job location and, most importantly, performance in the job role. As these factors vary by individuals, pay will also vary among individual associates within the same job.
The target information listed below is based on the Metropolitan Statistical Area Market Range for where the position is located and level of the position.
Job Range Target:
Minimum:
$37,750.00 USD
Median:
$44,940.00 USD
Incentive Pay Plans:
This role is eligible to participate in a formulaic incentive plan. Employees have the potential to earn incentives based on performance against defined metrics and goals.
Benefits Information
Regions offers a benefits package that is flexible, comprehensive and recognizes that "one size does not fit all" for benefits-eligible associates. Listed below is a synopsis of the benefits offered by Regions for informational purposes, which is not intended to be a complete summary of plan terms and conditions.
  • Paid Vacation/Sick Time
  • 401K with Company Match
  • Medical, Dental and Vision Benefits
  • Disability Benefits
  • Health Savings Account
  • Flexible Spending Account
  • Life Insurance
  • Parental Leave
  • Employee Assistance Program
  • Associate Volunteer Program

Please note, benefits and plans may be changed, amended, or terminated with respect to all or any class of associate at any time. To learn more about Regions' benefits, please click or copy the link below to your browser.
https://www.regions.com/about-regions/welcome-portal/benefits
Location Details
Riverchase Complex North Building
Location:
Hoover, Alabama
Equal Opportunity Employer/including Disabled/Veterans
Job applications at Regions are accepted electronically through our career site for a minimum of five business days from the date of posting. Job postings for higher-volume positions may remain active for longer than the minimum period due to business need and may be closed at any time thereafter at the discretion of the company.

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