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Account Services Associate Jobs in Racine, WI (NOW HIRING)

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Account Services Associate information

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How much do account services associate jobs pay per hour?

As of Jul 25, 2026, the average hourly pay for account services associate in Racine, WI is $20.70, according to ZipRecruiter salary data. Most workers in this role earn between $19.86 and $23.46 per hour, depending on experience, location, and employer.

How does an Account Services Associate typically collaborate with other departments to support client needs?

As an Account Services Associate, you'll frequently work with teams such as sales, marketing, and customer support to ensure client requests are addressed efficiently. You may coordinate with the sales team to clarify client requirements, relay feedback to product or service teams, and work with billing or finance for account-related inquiries. Effective communication and organization are key, as you'll often act as a liaison to help resolve issues and ensure a seamless client experience. This collaborative environment helps you build a broad understanding of company operations while contributing directly to client satisfaction.

What are the key skills and qualifications needed to thrive as an Account Services Associate, and why are they important?

To thrive as an Account Services Associate, you need strong customer service skills, attention to detail, and a background in business or communications, often supported by a relevant degree. Familiarity with CRM software, Microsoft Office Suite, and sometimes industry-specific platforms is typically required. Excellent interpersonal skills, problem-solving abilities, and the capacity to manage multiple tasks efficiently help professionals stand out in this role. These skills ensure effective client support, accurate account management, and contribute to overall customer satisfaction and retention.

What does an Account Services Associate do?

An Account Services Associate typically supports client accounts within a company, assisting with tasks such as managing client inquiries, processing account requests, maintaining accurate records, and coordinating with internal teams to ensure client satisfaction. They play a key role in resolving issues, updating account information, and facilitating communication between clients and the business. This position often requires strong organizational, communication, and problem-solving skills to meet client needs efficiently.

What does an account associate do?

An account services associate manages client accounts by providing support, addressing inquiries, and ensuring customer satisfaction. They often handle account updates, troubleshoot issues, and use customer relationship management (CRM) tools to maintain accurate records and foster positive client relationships.

What is the role of an accounting services associate?

An accounting services associate is responsible for supporting financial record-keeping, processing transactions, and assisting with account reconciliations. They often use accounting software and require attention to detail to ensure accuracy in financial data management.

What is an account service associate?

An account services associate is a professional responsible for managing client accounts, providing support, resolving issues, and ensuring customer satisfaction. They often use customer relationship management (CRM) tools and require strong communication and organizational skills to handle client needs effectively.

What are the duties of an account associate?

An account services associate is responsible for managing client accounts, addressing customer inquiries, processing transactions, and ensuring client satisfaction. They often use customer relationship management (CRM) tools and need strong communication and organizational skills to maintain positive client relationships and support sales or service goals.
What cities near Racine, WI are hiring for Account Services Associate jobs? Cities near Racine, WI with the most Account Services Associate job openings:
Account Services Associate jobs near you
Sales Account Manager

Sales Account Manager

STS Technical Services

Milwaukee, WI • On-site

Full-time

Posted 8 days ago

Job description

STS Technical Services is hiring a Sales Account Manager in Milwaukee, Wisconsin. This is an on-site role supporting a scaling manufacturing client and is ideal for a motivated, customer-focused sales professional with inside sales experience, strong account management skills, and the ability to grow into outside sales and business development over time.
In this role, you will initially focus on inside sales by managing and growing relationships with an established book of OEM and distributor accounts while maintaining an active quote pipeline. The ideal candidate is detail-oriented, thrives in a fast-paced manufacturing environment, and brings a strong understanding of customer specifications and technical requirements.
Position Summary
The Sales Account Manager will serve as the primary point of contact for assigned OEM and distributor accounts. This role is responsible for customer relationship management, quote development, account communication, customer service, and internal coordination with Project Management, Engineering, Operations, and Production teams.
This position offers a strong growth path for a driven sales professional who wants to build from inside sales into outside sales and business development responsibilities.
Responsibilities
Account Management
  • Assume ownership of existing OEM and distributor customer accounts within the team while ensuring a seamless transition and continuity of service
  • Serve as the primary point of contact for assigned accounts
  • Build and maintain strong, long-term customer relationships
  • Proactively communicate with customers to understand project timelines, upcoming needs, and changes to specifications
  • Address customer inquiries and resolve issues promptly
  • Consistently deliver a high level of customer service

Quoting & Inside Sales
  • Manage and stay on top of an active quote pipeline
  • Ensure all quotes are accurate, timely, and aligned with customer specifications
  • Review customer drawings, specifications, and technical documentation to develop accurate quotations
  • Coordinate with Engineering and Operations teams during the quoting process
  • Track quote activity and follow up on open opportunities
  • Maintain organized records of customer communications and project updates
  • Coordinate with internal teams, including Project Management, Engineering, and Production, to ensure quoted scope is achievable and competitive

Business Development Growth Path
  • Expand responsibilities over time to include outside sales activities and proactive business development with new and existing accounts
  • Identify opportunities to grow wallet share within assigned accounts
  • Introduce customers to additional client product lines and capabilities
  • Represent the client at customer sites, industry events, and trade shows as needed
  • Travel 25 to 50 percent depending on customer needs and business development activities

Required Qualifications
  • 3 to 5 years of inside sales experience, preferably in a manufacturing or industrial environment
  • Demonstrated ability to manage customer accounts and maintain a high standard of customer service
  • Ability to read and interpret customer specifications, engineering drawings, or technical documentation
  • Exceptional attention to detail
  • Strong organizational and follow-through skills
  • Excellent verbal and written communication skills
  • Ability to manage multiple accounts and priorities simultaneously in a fast-paced environment
  • Proficiency in Microsoft Office Suite, including Excel, Word, and Outlook
  • Willingness and ability to travel 25 to 50 percent as required by customer needs
  • Must be authorized to work in the United States

Preferred Qualifications
  • Experience working with OEM or distributor customers in a manufacturing or fabrication environment
  • Background in electrical equipment, enclosures, switchgear, or related power and industrial products
  • Familiarity with ERP systems
  • Epicor experience preferred
  • Familiarity with CRM platforms or quoting and estimating software
  • Demonstrated interest in growing into an outside sales or business development capacity
  • Associate or bachelor's degree in Business, Sales, Engineering Technology, or a related field

About STS Technical Services
STS Technical Services is a Top 100 Staffing Firm that partners with leading companies across the aerospace, defense, manufacturing, and industrial sectors. We connect skilled professionals with contract, direct-hire, and long-term career opportunities across the United States.
If you are looking for Sales Account Manager jobs in Milwaukee, Wisconsin and have experience managing OEM or distributor accounts in a manufacturing or industrial sales environment, we encourage you to apply today.
EEOC Statement
STS Technical Services is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, age, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.
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