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Account Services Associate Jobs in Indiana (NOW HIRING)

Von Maur

CUSTOMER SERVICE COUNTER

Greenwood, IN · On-site

As a Customer Service Counter Associate , you keep the store connected as a reliable source for ... Provide customer charge account services, including opening accounts, accepting payments, and ...

Milliner Talent Solutions

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Customer Service Representative

Indianapolis, IN · On-site

$21/hr

Provide accurate information regarding accounts, services, and processes * Distribute forms ... Associate's degree or equivalent experience preferred * 1+ year of customer service experience ...

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Account Services Associate information

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$5

$21

$24

How much do account services associate jobs pay per hour?

As of Jul 26, 2026, the average hourly pay for account services associate in Indiana is $21.01, according to ZipRecruiter salary data. Most workers in this role earn between $20.14 and $23.80 per hour, depending on experience, location, and employer.

How does an Account Services Associate typically collaborate with other departments to support client needs?

As an Account Services Associate, you'll frequently work with teams such as sales, marketing, and customer support to ensure client requests are addressed efficiently. You may coordinate with the sales team to clarify client requirements, relay feedback to product or service teams, and work with billing or finance for account-related inquiries. Effective communication and organization are key, as you'll often act as a liaison to help resolve issues and ensure a seamless client experience. This collaborative environment helps you build a broad understanding of company operations while contributing directly to client satisfaction.

What are the key skills and qualifications needed to thrive as an Account Services Associate, and why are they important?

To thrive as an Account Services Associate, you need strong customer service skills, attention to detail, and a background in business or communications, often supported by a relevant degree. Familiarity with CRM software, Microsoft Office Suite, and sometimes industry-specific platforms is typically required. Excellent interpersonal skills, problem-solving abilities, and the capacity to manage multiple tasks efficiently help professionals stand out in this role. These skills ensure effective client support, accurate account management, and contribute to overall customer satisfaction and retention.

What does an Account Services Associate do?

An Account Services Associate typically supports client accounts within a company, assisting with tasks such as managing client inquiries, processing account requests, maintaining accurate records, and coordinating with internal teams to ensure client satisfaction. They play a key role in resolving issues, updating account information, and facilitating communication between clients and the business. This position often requires strong organizational, communication, and problem-solving skills to meet client needs efficiently.

What does an account associate do?

An account services associate manages client accounts by providing support, addressing inquiries, and ensuring customer satisfaction. They often handle account updates, troubleshoot issues, and use customer relationship management (CRM) tools to maintain accurate records and foster positive client relationships.

What is the role of an accounting services associate?

An accounting services associate is responsible for supporting financial record-keeping, processing transactions, and assisting with account reconciliations. They often use accounting software and require attention to detail to ensure accuracy in financial data management.

What is an account service associate?

An account services associate is a professional responsible for managing client accounts, providing support, resolving issues, and ensuring customer satisfaction. They often use customer relationship management (CRM) tools and require strong communication and organizational skills to handle client needs effectively.

What are the duties of an account associate?

An account services associate is responsible for managing client accounts, addressing customer inquiries, processing transactions, and ensuring client satisfaction. They often use customer relationship management (CRM) tools and need strong communication and organizational skills to maintain positive client relationships and support sales or service goals.
What are the most commonly searched types of Account Services jobs in Indiana? The most popular types of Account Services jobs in Indiana are:
What cities in Indiana are hiring for Account Services Associate jobs? Cities in Indiana with the most Account Services Associate job openings:
Account Services Associate jobs near you
Infographic showing various Account Services Associate job openings in Indiana as of July 2026, with employment types broken down into 85% Full Time, 11% Part Time, and 4% Contract. Highlights an 91% Physical, 3% Hybrid, and 6% Remote job distribution, with an average salary of $43,692 per year, or $21 per hour.
Account Representative for Special Programs

Account Representative for Special Programs

Indiana Wesleyan University

Marion, IN • On-site, Remote

Full-time

Posted 14 days ago

Indiana Wesleyan University rating

8.6

Company rating: 8.6 out of 10

Based on 14 frontline employees who took The Breakroom Quiz

67th of 611 rated colleges and universities

Job description

Account Representative for Special Programs
Job no: 495138
Work type: Hourly (Full Time)
Location: Marion, IN, Hybrid (2 Office / 3 Remote)
Categories: Business/Accounting/Finance
Job Title: Account Representative for Special Programs
Reporting Relationship: Account Coordinator for Special Programs
Unit: National & Global
Department: Student Account Services - IWU National & Global
Campus Location: NGM Building, Marion, IN (This position is 2 days onsite Marion, IN and 3 days remote hybrid schedule.)
Summary of Position: The account representative for special programs will assist the Account Coordinator in all aspects of serving students who have applied to or enrolled in special programs, including processing class starts, reviewing payment reports, and managing account balances.
Duties and Responsibilities
  • Guide international students through the class start process, providing practical assistance as necessary
  • Calculate and communicate final balances prior to graduation for students in special programs
  • Evaluate reports for third-party payments according to established guidelines
  • Communicate with international students regularly via phone, Salesforce, and Teams
  • Evaluate account status for students in special programs and implement past due procedures as needed
  • Serve student needs during residencies either virtually or in-person
  • Other duties as assigned by Coordinator or other management

Qualifications: According to Indiana Wesleyan University employment policy all employees must possess a strong Christian commitment and adhere to the standards outlined in the IWU Community Lifestyle Statement.
Education
  • Associates degree required or work equivalent

Experience
  • Bookkeeping desired

Required Skills
  • Ability to work accurately with attention to detail and numbers
  • Analytical thinking skills
  • Ability to handle and prioritize multiple tasks
  • Excellent interpersonal skills relating effectively with staff, students, and other departments
  • Computer skills, primarily with Excel and web based programs

IWU Kingdom Diversity Statement
IWU, in covenant with God's reconciling work and in accordance with the Biblical principles of our historic Wesleyan tradition, commits to build a community that reflects Kingdom diversity. We will foster an intentional environment for living, teaching and learning, which exhibits honor, respect, and dignity. Acknowledging visible or invisible differences, our community authentically values each member's earthly and eternal worth. We refute ignorance and isolation and embrace deliberate and courageous engagement that exhibits Christ's commandment to love all humankind.
LIMITATIONS AND DISCLAIMER
As a religious educational institution operating under the auspices of The Wesleyan Church, Indiana Wesleyan University is permitted and reserves the right to prefer employees on the basis of religion (42 U.S.C., Sections 2000e-1 and 2000e-2).
The above job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. Employees will be required to follow other job-related instructions and to perform other job-related duties requested by their supervisor in compliance with Federal and State Laws.
Advertised: 13 Jul 2026 Eastern Daylight Time
Applications close: 16 Aug 2026 Eastern Daylight Time
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