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Account Service Coordinator Jobs in Indiana (NOW HIRING)

Robert Half

Client Services Coordinator

New Palestine, IN · On-site

$25 - $32/hr

This Contract position is ideal for someone who enjoys account management, delivering responsive service, coordinating details across teams, and building positive client relationships. The person in ...

New

EMCOR Group, Inc.

Account Coordinator

Fort Wayne, IN · On-site

$52 - $76/hr

P. is seeking an Account Coordinator for Fire Protection National Service Division. In this role you will be responsible for supporting national account customers and branch operations by ...

Shambaugh & Son, L.P.

Account Coordinator

Fort Wayne, IN · On-site

$19.75 - $25.75/hr

P. is seeking an Account Coordinator for Fire Protection National Service Division. In this role you will be responsible for supporting national account customers and branch operations by ...

Shambaugh & Son, L.P.

Account Coordinator

Fort Wayne, IN · On-site

$19.75 - $25.75/hr

P. is seeking an Account Coordinator for Fire Protection National Service Division. In this role you will be responsible for supporting national account customers and branch operations by ...

Spot Inc.

Carrier Account Coordinator

Indianapolis, IN · On-site

$19 - $24.75/hr

This role requires great communication skills, a service orientation, and a strong work ethic. Carrier Account Coordinators are responsible for executing internal operations, communicating with the ...

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All JobsAccount Service JobsAccount Service Coordinator JobsAccount Service Coordinator Jobs in Indiana

Account Service Coordinator information

See Indiana salary details

$11

$18

$22

How much do account service coordinator jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for account service coordinator in Indiana is $18.62, according to ZipRecruiter salary data. Most workers in this role earn between $17.55 and $20.58 per hour, depending on experience, location, and employer.

What is the difference between Account Service Coordinator vs Customer Service Representative?

AspectAccount Service CoordinatorCustomer Service Representative
CredentialsTypically requires a bachelor's degree or relevant certifications in business or communicationsHigh school diploma or equivalent; some roles prefer post-secondary education
Work EnvironmentOffice setting, often in industries like finance, healthcare, or marketingCall centers, retail, or service desks in various industries
Employer & Industry UsageUsed by companies managing client accounts, focusing on account management and client relationsUsed across retail, telecom, and service industries to handle customer inquiries and support

The main difference is that Account Service Coordinators focus on managing client accounts, ensuring service delivery, and maintaining client relationships, often requiring industry-specific knowledge. Customer Service Representatives primarily handle customer inquiries, complaints, and support, usually in a more transactional capacity. Both roles require strong communication skills but differ in scope and responsibilities.

Is an account service coordinator entry level?

An account service coordinator position is often considered entry-level, especially for those with strong communication and organizational skills. Many roles require minimal prior experience, but some employers may prefer candidates with related internships or customer service experience. Certifications or familiarity with CRM tools can also be beneficial for starting in this role.

What does an account service coordinator do?

An account service coordinator manages client accounts by coordinating communication between clients and internal teams, ensuring service delivery meets client needs. They handle scheduling, track account activities, and resolve issues to maintain customer satisfaction, often using CRM software. Strong organizational and communication skills are essential for this role.

What cities in Indiana are hiring for Account Service Coordinator jobs?

Cities in Indiana with the most Account Service Coordinator job openings:

Account Service Coordinator jobs near you

Commercial Service Coordinator

Bone Dry Roofing

Indianapolis, IN • On-site

$20 - $22/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 17 days ago

Key responsibilities

  • Manage intake of service requests from service customers

  • Coordinate schedules with Service Managers to ensure projects are being scheduled promptly

  • Communicate scheduling updates proactively to customers throughout the project lifecycle

Job description

About Bone Dry Roofing:

Bone Dry Roofing is a trusted leader in the roofing, gutter, and masonry repair and replacement industry. With a commitment to excellence and a passion for providing top-notch service, we have been serving our customers since 1989. Our team of experts takes pride in ensuring homes are safe, secure, and comfortable. We are now seeking a motivated Commercial Service Coordinator to join our growing family.

Benefits & Compensation:

  • Compensation of $20 to $22/hour range commensurate with experience and eligible for bonus incentive

  • Medical, Dental, and Vision Insurance plans available to full-time employees

  • Company Paid Life, & Short-Term Disability Insurance

  • 401K Plan with Company Match

  • PTO, Vacation & Paid holidays

  • Weekly Pay

  • Opportunities for career advancement and skill development

  • Free access to on-site gym and shower
Job Overview:
The Commercial Service Coordinator is responsible for customer communications to our commercial repair and residential low-slope customers. This is a key role to ensure customers are up to date on where their project stands and we're meeting expectations on time frames and invoicing. This role is ideal for an organized communicator with a passion for developing relationships, improving processes, and delivering exceptional customer service.
Responsibilities:

  • Manage intake of service requests from service customers

  • Develop and maintain positive relationships with customers

  • Coordinate schedules with Service Managers to ensure projects are being scheduled promptly

  • Communicate scheduling updates proactively to customers throughout the project lifecycle

  • Identify and develop process improvements as we look to grow our service division nationally

  • Assist in the invoicing process in Jobba and Acumatica

  • Manage accounts receivable (AR) for our service and residential low-slope customers

  • Participate in quarterly service review meetings with our service clients

  • Coordinate with internal departments to support smooth roofing service operations

Requirements:

  • 1–2 years of customer service experience preferred

  • High School diploma or GED required

  • Valid driver’s license required

  • Must pass background check and pre-employment drug screen

  • Strong communication skills and proven ability to build client relationships effectively

  • Ability to multi-task and prioritize tasks in a fast-paced environment

  • Willingness to work long hours during the busy season

  • Strong organizational skills with experience or ability to learn industry software (Jobba and Acumatica)

Work Environment:
This position primarily involves working in an office environment with frequent digital and phone communication. Must be able to manage multiple administrative priorities simultaneously.
Driving:
  • Must possess a valid driver’s license and maintain an acceptable driving record that meets company and insurance requirements.

Why Join Bone Dry Roofing:

  • A chance to make a measurable impact at a nationally growing, family-owned company.
  • Collaborative and supportive team environment.
  • Competitive compensation, benefits, and professional growth opportunities.

At Bone Dry—We build more than roofs. We build careers! Whether you begin in production as an apprentice or technician, or in administration, customer service, or sales, you will be provided great training and development, leading to career advancement opportunities. Apply and start on your career path today.

To apply, complete our quick 3-minute application. Our team will review your application within 24-48 hours.


By applying for this job, you agree that we can text you (message and data rates may apply).  I consent to receive SMS/text messages regarding my job application with Bone Dry Roofing. These messages may include updates on my application status, interview invitations/reminders, other information directly related to this job application and job opportunities. Message frequency will vary. Message and data rates may apply. (You will have the option to Opt In/Reply Help for help or STOP to Opt Out).

Privacy Policy

Terms of Service

 
           
Bone Dry Roofing is an Equal Opportunity/Affirmative Action employer. It is our policy not to discriminate against any Associate or Applicant. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, pregnancy, childbirth or related medical conditions, national origin, sex, age, disability or handicap, genetic information, citizenship status, service member status, or any other characteristic protected by federal, state or local law. This policy of nondiscrimination in employment includes but is not limited to recruitment, hiring, placement, promotion, transfer, employment advertising or solicitations, compensation, layoff, or termination of employment. If you require assistance in the application process you are welcome to contact recruiting@bonedry.com, and a representative will be in touch.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.