ZipRecruiter

Log In

1

Account Service Associate Jobs in Troy, OH (NOW HIRING)

Nordson Corporation

Customer Service Associate

Dayton, OH · On-site

$14 - $19.50/hr

This Temp to Hire Customer Service Associate supports global customers by managing moderately ... Manage customer accounts and inquiries related to global orders, deliveries, pricing, and service ...

Nordson

Customer Service Associate

Dayton, OH · On-site

$14 - $19.50/hr

This Temp to Hire Customer Service Associate supports global customers by managing moderately ... Manage customer accounts and inquiries related to global orders, deliveries, pricing, and service ...

Nordsonhcm

Customer Service Associate

Dayton, OH · On-site

$14 - $19.50/hr

This Temp to Hire Customer Service Associate supports global customers by managing moderately ... Manage customer accounts and inquiries related to global orders, deliveries, pricing, and service ...

Nordsonhcm

Customer Service Associate

Dayton, OH · On-site

$14 - $19.50/hr

This Customer Service Associate supports global customers by managing moderately complex orders ... Manage customer accounts and inquiries related to global orders, deliveries, pricing, and service ...

Nordson Corporation

Customer Service Associate

Dayton, OH · On-site

$14 - $19.50/hr

This Temp to Hire Customer Service Associate supports global customers by managing moderately ... Manage customer accounts and inquiries related to global orders, deliveries, pricing, and service ...

Wawa

Customer Service Associate

Tipp City, OH · On-site

$15 - $18.75/hr

Store 7216 - Tipp City, OH 45371 Part time JR116545 As a Customer Service Associate (CSA), you are ... Flexible Spending Accounts (Health Care & Dependent Care) * Employee Assistance & Wellness Programs

Wawa

Customer Service Associate

Dayton, OH · On-site

$15 - $18.75/hr

Store 7200 - Huber Heights, OH 45424 Part time JR115800 As a Customer Service Associate (CSA), you ... Flexible Spending Accounts (Health Care & Dependent Care) * Employee Assistance & Wellness Programs

4over

Customer Service Associate

Huber Heights, OH · On-site

$18 - $19/hr

... ensure all accounts are updated Be a knowledgeable point of contact for both new and existing ... in customer service roles Demonstrated history of stable employment Bilingual in English and ...

4over

Customer Service Associate

Huber Heights, OH · On-site

$18 - $19/hr

... ensure all accounts are updated Be a knowledgeable point of contact for both new and existing ... in customer service roles Demonstrated history of stable employment Bilingual in English and ...

Panda Restaurant Group

Service Team

Dayton, OH

$16 - $19/hr

Join us as a Service Team Associate We're looking for friendly team players to create a warm ... full-time associates * Health Care and Dependent Care Flexible Spending accounts * 401K with ...

Panda Restaurant Group

Service Team

Springfield, OH

$16 - $19/hr

Join us as a Service Team Associate We're looking for friendly team players to create a warm ... full-time associates * Health Care and Dependent Care Flexible Spending accounts * 401K with ...

Panda Restaurant Group

Service Team

Beavercreek, OH

$15 - $21/hr

Join us as a Service Team Associate We're looking for friendly team players to create a warm ... full-time associates * Health Care and Dependent Care Flexible Spending accounts * 401K with ...

next page

Showing results 1-20

All JobsAccount Service Associate JobsAccount Service Associate Jobs in Troy, OH

Account Service Associate information

See Troy, OH salary details

$4

$20

$24

How much do account service associate jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for account service associate in Troy, OH is $20.27, according to ZipRecruiter salary data. Most workers in this role earn between $19.42 and $22.93 per hour, depending on experience, location, and employer.

Is an account service associate an entry level job?

An account service associate position is often considered entry-level, suitable for individuals with basic customer service skills and a high school diploma or equivalent. The role typically involves on-the-job training and does not usually require extensive prior experience or advanced certifications.

What is an account service associate?

An account service associate is a professional who manages client accounts, provides support, and ensures customer satisfaction. They often handle inquiries, process transactions, and use customer relationship management (CRM) tools to maintain account information.

What is the role of an account service associate?

An account service associate is responsible for managing client accounts, addressing customer inquiries, and ensuring client satisfaction. They often handle account updates, resolve issues, and coordinate with internal teams to meet client needs, typically using customer relationship management (CRM) tools. Strong communication and organizational skills are essential for success in this role.

What cities near Troy, OH are hiring for Account Service Associate jobs?

Cities near Troy, OH with the most Account Service Associate job openings:

Account Service Associate jobs near you

Key Account Service Technician

HC Forklift America Corp

Moraine, OH • On-site

$38K - $47K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 7 days ago

Job description

Job Title: Key Account Service Technician
Department: NJ Branch
Reports To: Branch Manager
Employment Type: Full-Time
Location: Moraine, OH 45439
Job Summary
The Key Account Service Technician is a key member of the Hangcha Customer Care Team, responsible for providing hands-on technical support, repair expertise, and exceptional customer service to an assigned national account. This position requires strong knowledge in electrical systems, lithium-ion battery technology, and general forklift operation, along with experience diagnosing and repairing battery-powered, diesel, and other heavy industrial equipment.
Working at the customer location, the Key Account Service Technician provides technical solutions for equipment issues, manages quality concerns, and acts as a liaison between the National Account Customer and the Hangcha internal teams. The Key Account Service Technician also supports internal departments such as Parts, Warranty, and PDI, ensuring seamless communication, accurate reporting, and timely issue resolution. This role includes some occasional after-hours phone support to meet customer needs.
Key Responsibilities
  • Perform advanced diagnostics, inspections, and repairs on Hangcha forklifts, with a focus on battery-operated and lithium-ion equipment.
  • Troubleshoot and repair diesel and heavy-equipment components as required.
  • Provide technical expertise and support on all Hangcha equipment types — LP, Gas, Diesel, and Electrical/Lithium-Ion systems.
  • Maintain detailed logs, reports, and documentation for all repairs, modifications, and service activities.
  • Collaborate with Senior Service Representatives, HCFA Management, and cross-functional departments to ensure timely and accurate communication of issues and resolutions.
  • Assist with product and quality investigations, including identifying root causes and recommending corrective actions.
  • Support warranty and parts processes by communicating field data and component feedback.
  • Ensure compliance with all OSHA and company safety standards, identifying opportunities for improved technician safety practices.
  • Participate in assigned technical training sessions to maintain product expertise.
  • Provide after-hours phone support as required by the assigned national account.
  • Perform other related duties as assigned by management.
Job Qualifications
  • Associate degree or technical certification in a related field, or equivalent hands-on experience.
  • 5+ years of technical field experience with forklifts or mobile industrial equipment.
  • Strong proficiency in electrical diagnostics, particularly with lithium-ion batteries, chargers, and control systems.
  • Experience with diesel engines, hydraulics, and mechanical systems preferred.
  • Ability to read and interpret electrical schematics and mechanical diagrams.
  • Must hold a current forklift certification or be able to obtain one upon hire.
  • Valid driver’s license with a clean driving record.
  • Must represent HCFA professionally and demonstrate strong interpersonal communication skills.
  • Automotive-only experience does not qualify for this position.
  • Bilingual fluency (verbal amp; written) in Mandarin and English is a plus
Skills amp; Competencies
  • Expertise in diagnosing and repairing electrical, hydraulic, and mechanical systems.
  • Strong knowledge of battery and charger technology, including lithium-ion systems.
  • Ability to work safely and adhere to company and regulatory standards.
  • Excellent verbal and written communication skills.
  • High attention to detail with strong organization and documentation habits.
  • Strong critical thinking, problem-solving, and decision-making skills.
  • Proven ability to prioritize multiple tasks and manage time effectively.
  • Collaborative, team-oriented mindset with a strong customer service focus.
  • Proficient in Microsoft Office and cloud-based platforms for reporting and documentation.
Company Overview
HC Forklift America Corporation (HCFA) is the North American subsidiary of Hangcha Group, a global leader in full-line forklift manufacturing. Hangcha employs over 7,500 employees worldwide and ranks among the top 8 manufacturers globally in material handling equipment.
HCFA’s U.S. headquarters is located in Rock Hill, SC, serving as the central hub for sales, distribution, and customer support operations. This role provides an excellent opportunity to join a rapidly growing organization with strong global backing and tremendous potential for career advancement.
Compensation amp; Benefits
  • Competitive salary based on experience and qualifications.
  • Full benefits package including medical, dental, vision, and 401(k).
  • Paid time off and company holidays.
  • Ongoing training and professional development opportunities.
  • Career growth within a global organization.
Additional Information
This job description reflects the current expectations for the position but is not intended to be all-inclusive. Duties, responsibilities, and qualifications may be modified or reassigned at any time to meet the evolving needs of the organization.

Apply