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Account Representative Ii Jobs in Indiana (NOW HIRING)

Patient Account Representative II / Biller

Indianapolis, IN · On-site

$18.75 - $25.50/hr

FLSA Status Non-Exempt Job Role Summary The Patient Account Representative II/Biller provides timely and accurate billing to facilitate optimized reimbursement, research, and performance improvement ...

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The Account Representative will utilize strong organizational, customer service, and multitasking ... Preference will be given to individuals with two or more years of customer service experience in a ...

The Client Account Representative is solution-oriented, organized, and precise, serving as a ... experience. * 1-2 years' experience in financial services, philanthropic industry, or trust ...

Account Representatives are responsible for retaining, upselling, initiating price improvement, and ... Two (2) years of experience in a customer-facing sales role (business to business) is highly ...

The Client Account Representative is solution-oriented, organized, and precise, serving as a ... experience. * 1-2 years' experience in financial services, philanthropic industry, or trust ...

Completion of High School or GED is required. • Two to four years of experience in a physician ... Account Representative Equal Opportunity Employer This employer is required to notify all ...

Account Representative

Brazil, IN · On-site

$14 - $15/hr

We're looking for an Account Representative who excels at delivering outstanding customer service ... High school diploma or equivalent * 1-2 years of customer service or collections experience.

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We're looking for an Account Representative who excels at delivering outstanding customer service ... High school diploma or equivalent. * 1-2 years of customer service or collections experience.

Account Representative

Portland, IN · On-site

$14 - $15/hr

We're looking for an Account Representative who excels at delivering outstanding customer service ... High school diploma or equivalent. * 1-2 years of customer service or collections experience.

Account Representative

Richmond, IN · On-site

$14 - $15/hr

We're looking for an Account Representative who excels at delivering outstanding customer service ... High school diploma or equivalent. * 1-2 years of customer service or collections experience.

Account Representative

Wabash, IN · On-site

$14 - $15/hr

We're looking for an Account Representative who excels at delivering outstanding customer service ... High school diploma or equivalent. * 1-2 years of customer service or collections experience.

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Showing results 1-20

Account Representative Ii information

What is the difference between Account Representative Ii vs Account Executive?

AspectAccount Representative IiAccount Executive
Required CredentialsHigh school diploma or equivalent; some roles may prefer a bachelor's degreeBachelor's degree often preferred; certifications vary by industry
Work EnvironmentOffice setting, customer service, client supportSales-focused, client meetings, presentations
Employer & Industry UsageCommon in insurance, finance, and retail sectorsPrevalent in sales-driven industries like tech, advertising, and finance
Search & Comparison IntentCustomer support, account managementSales, client acquisition, revenue generation

While both roles involve client interaction, the Account Representative Ii primarily focuses on maintaining existing accounts and customer service, whereas the Account Executive emphasizes acquiring new clients and driving sales. Understanding these differences helps job seekers target the right position based on their skills and career goals.

What does an account representative do?

An account representative is responsible for managing client accounts, building relationships, and ensuring customer satisfaction. They often handle sales, provide product or service information, and may use customer relationship management (CRM) tools to track interactions and sales activities.
Infographic showing various Account Representative Ii job openings in Indiana as of August 2026, with employment types broken down into 85% Full Time, 13% Part Time, and 2% Contract. Highlights an 72% Physical, 1% Hybrid, and 27% Remote job distribution.

Strategic Account Representative II

Greenfield, IN • On-site

Langham Logistics, Inc
Transportation and Warehousing • 51 - 200 employees

Other

Posted 3 days ago

New


Job description

The Strategic Account Representative – Level 2 independently manages assigned GMP regulated life sciences accounts and serves as the primary customer liaison between clients and regulated logistics, warehousing, and distribution operations. This role requires a strong working knowledge of Good Manufacturing Practices (GMP), quality systems, and regulatory compliance, along with confident customer communication in highly regulated environments.

The position plays a critical role in ensuring service excellence, compliance adherence, and proactive issue resolution while maintaining audit ready operations.

Key Outcomes Expected    

GMP Account Ownership

  • Serve as the dedicated point of contact for strategic life sciences and regulated customers
  • Own overall account health, service performance, and compliance alignment
  • Proactively identify service risks, quality trends, and process gaps impacting GMP compliance
  • Drive continuous improvement initiatives aligned with customer quality expectations

Regulated Operations Liaison

  • Partner cross functionally with Warehouse Operations, Quality Assurance, Validation, Transportation, and Regulatory teams
  • Coordinate resolution of moderately complex service deviations, investigations, and CAPAs
  • Ensure all customer SLAs are met while maintaining strict adherence to GMP requirements
  • Support controlled change management impacting regulated operations

GMP & Quality Compliance Support

  • Support compliance with GMP, GDP, FDA, and other applicable regulatory standards
  • Ensure accuracy of chain of custody documentation, inventory controls, and storage condition oversight
  • Participate in internal audits, customer audits, and regulatory inspections as needed
  • Identify potential compliance risks and escalate appropriately through quality channels

Reporting, Documentation & Communication

  • Lead structured customer performance reviews, including quality and compliance metrics
  • Present KPIs, deviation trends, root cause findings, and corrective actions clearly and confidently
  • Maintain accurate, audit ready documentation and customer communications
  • Ensure data integrity within WMS, TMS, and quality systems

Customer Education & Issue Resolution

  • Act as a trusted advisor to customers on regulated logistics best practices
  • Research and resolve service deviations, claims, temperature excursions, and quality events
  • Support onboarding of new regulated accounts and transitions within GMP frameworks

Critical Skills and Knowledge  

  • Working knowledge of GMP, GDP, and quality management systems
  • Experience operating within regulated warehouse or life sciences environments
  • Proficiency with WMS and TMS platforms in GMP settings
  • SAP or S/4HANA experience preferred
  • Strong analytical, documentation, and root cause analysis skills
  • High level of professionalism in customer facing, audit driven environments
  • Ability to manage competing priorities independently while maintaining compliance rigor

Education and Experience

  • Bachelor’s Degree in Business, Supply Chain, Life Sciences, or related field preferred
  • Minimum 5–7+ years of customer service, account management, or operations experience
  • Prior experience supporting GMP regulated clients strongly preferred


Physical demands: Must be able to work in an office environment as needed and balance travel to support sales strategy. Work is performed in an office environment, either at Langham or at a client location, with some exposure to warehouse environment for client tours, etc

Disclaimer: This job description is not intended to be all-inclusive. This position may be required to perform other related duties assigned to meet the ongoing needs of the organization. Langham reserves the right to modify job responsibilities and expectations as business demands evolve.