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Account Operations Manager Jobs in Layton, UT (NOW HIRING)

The Account Manager is responsible for proactively maintaining and retaining relationships with ... Partners with the operations team, when needed, to address customer services issues. * Builds ...

The Account Manager is responsible for proactively maintaining and retaining relationships with ... Partners with the operations team, when needed, to address customer services issues. * Builds ...

The Account Manager is responsible for proactively maintaining and retaining relationships with ... Partners with the operations team, when needed, to address customer services issues. * Builds ...

Partner with operations teams to develop practical solutions for customers. Develop New Business ... Experience managing customer accounts and service agreements. * Demonstrated success in customer ...

Partner with operations teams to develop practical solutions for customers. Develop New Business ... Experience managing customer accounts and service agreements. * Demonstrated success in customer ...

Partner with operations teams to develop practical solutions for customers. Develop New Business ... Experience managing customer accounts and service agreements. * Demonstrated success in customer ...

Partner with operations teams to develop practical solutions for customers. Develop New Business ... Experience managing customer accounts and service agreements. * Demonstrated success in customer ...

Partner with operations teams to develop practical solutions for customers. Develop New Business ... Experience managing customer accounts and service agreements. * Demonstrated success in customer ...

Manage employee time including edits and corrections * Mentor and coach associates, including ... Medical insurance including HSA, HRA and FSA accounts * Supplemental insurance including critical ...

Manage employee time including edits and corrections * Mentor and coach associates, including ... Medical insurance including HSA, HRA and FSA accounts * Supplemental insurance including critical ...

The Account Manager is the leader in driving new profitable business, creating business ... support operational efficiencies. * Identifies prospective customers and qualifies sales ...

The Account Manager is the leader in driving new profitable business, creating business ... support operational efficiencies. * Identifies prospective customers and qualifies sales ...

Showing results 41-60

Account Operations Manager information

See Layton, UT salary details

$26.8K

$59.8K

$96.3K

How much do account operations manager jobs pay per year?

As of Aug 20, 2026, the average yearly pay for account operations manager in Layton, UT is $59,798.00, according to ZipRecruiter salary data. Most workers in this role earn between $43,600.00 and $71,300.00 per year, depending on experience, location, and employer.

What does an account operations manager do?

An Account Operations Manager oversees the daily operations related to client accounts within a company. Their role involves coordinating between sales, customer service, and operations teams to ensure client needs are met efficiently. They are responsible for streamlining processes, resolving client issues, and optimizing account performance. Additionally, Account Operations Managers analyze data to improve workflows and maintain strong client relationships, ensuring overall satisfaction and retention.

What are the key skills and qualifications needed to thrive as an account operations manager?

To thrive as an Account Operations Manager, you need strong analytical skills, expertise in account management, and a background in business administration or a related field. Familiarity with CRM platforms, data analysis tools, and project management software is typically required, alongside certifications like PMP or Six Sigma being advantageous. Excellent communication, problem-solving abilities, and leadership skills help drive team performance and client satisfaction. These capabilities ensure efficient account operations, smooth client experiences, and achievement of business objectives.

What are some common challenges faced by account operations managers, and how can they be addressed?

Account Operations Managers often encounter challenges such as balancing multiple client accounts, streamlining internal processes, and ensuring clear communication between cross-functional teams. To address these challenges, it's important to implement efficient workflow systems, set realistic timelines, and foster open collaboration with sales, finance, and customer service departments. Regularly reviewing account performance and being proactive about problem-solving can also help maintain strong client relationships and operational excellence.

Is an account operations manager a high paying job?

An account operations manager typically earns a competitive salary that varies by industry, location, and experience level. In general, it is considered a mid- to high-level management position with compensation reflecting responsibilities such as overseeing account processes and team coordination.

What are popular job titles related to Account Operations Manager jobs in Layton, UT?

For Account Operations Manager jobs in Layton, UT, the most frequently searched job titles are:

What job categories do people searching Account Operations Manager jobs in Layton, UT look for?

The top searched job categories for Account Operations Manager jobs in Layton, UT are:

What cities near Layton, UT are hiring for Account Operations Manager jobs?

Cities near Layton, UT with the most Account Operations Manager job openings:

Infographic showing various Account Operations Manager job openings in Layton, UT as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 16% Part Time, 1% Temporary, and 2% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $59,798 per year, or $28.7 per hour.

Network Operations Center / Security Operations Center (NOC/SOC) Manager

Persistent Systems

Clearfield, UT • On-site

$101K - $121K/yr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 9 days ago


Job description

Job Description & Responsibilities
Persistent Systems is seeking a Network Operations Center / Security Operations Center (NOC/SOC) Manager to join our growing team. As the NOC/SOC Manager, you will be a critical member of the program management team supporting a Department of Defense program of record. The position will be based in Clearfield, Utah. The NOC/SOC Manager will possess strong core competencies in operations management, team leadership, and DoD program execution. Duties will include overseeing daily operations, managing staff schedules, coordinating with government program offices, producing program documentation, and representing operations at program-level meetings. This individual will play a pivotal role in ensuring operational excellence, customer satisfaction, and contract compliance for mission-critical network and security operations.
Position Responsibilities
  • Oversee daily operations of the NOC/SOC facility, managing a team of approximately 12 system administrators and cyber defense analysts
  • Create and manage staff schedules, on-call rotations, and shift coverage to ensure 24/7 operational capability
  • Serve as primary point of contact with government program office and system owner, maintaining strong customer relationships
  • Develop and deliver weekly status reports, Program Management Review (PMR) charts, metrics dashboards, and operational summaries
  • Represent NOC/SOC operations at Integrated Product Team (IPT) meetings, Change Control Board (CCB) meetings, and program reviews
  • Manage approved network upgrades and changes, coordinating implementation schedules and ensuring minimal operational impact
  • Track and report on metrics including system availability, incident response times, ticket resolution rates, and service level agreement (SLA) performance
  • Coordinate incident escalation procedures and ensure timely communication of critical events to stakeholders
  • Develop and maintain Standard Operating Procedures (SOPs), run books, and operational documentation
  • Conduct performance evaluations, provide mentoring and professional development for team members, manage staffing requirements, and drive continuous process improvement initiatives
  • Support budget planning, resource allocation, and procurement activities for NOC/SOC operations

Job Qualifications & Experience
Minimum Qualifications
  • Five or more years of experience managing IT operations teams, NOC/SOC facilities, or technical support organizations
  • Project management or IT service management certification such as PMP, ITIL Foundation, or equivalent
  • Demonstrated experience working with DoD or federal government customers in a contract performance environment
  • Strong familiarity with network operations, system administration, and cybersecurity concepts
  • Experience with program-level governance such as CCB meetings and IPT forums
  • Excellent communication skills with ability to interact effectively with government customers, senior management, and technical teams
  • Strong leadership and team management skills including scheduling, performance management, and conflict resolution
  • Currently hold or have the ability to obtain United States Secret security clearance

Preferred Qualifications
  • Bachelor's degree in information technology, business administration, or related field, or equivalent professional experience in operations management
  • Advanced certifications such as PMP, ITIL Expert, Certified ScrumMaster, or Lean Six Sigma
  • Technical baseline certification such as Security+, Network+, or CISSP
  • Seven or more years of experience in DoD contracting environments
  • Knowledge of DoD contract performance measurement methods, cost tracking, and financial reporting
  • Familiarity with DoD cybersecurity policies, RMF processes, and ATO requirements
  • Experience with incident management frameworks (ITIL, NIST) and service desk best practices
  • Proficiency with program management and collaboration tools such as Microsoft Project, Teams, SharePoint, Jira, or ServiceNow
  • Understanding of tactical networking operations and unique challenges of supporting deployed or austere environments

The total compensation for this role can vary from $101,000 to $121,000 a year based on the selected individual's education and experience. Persistent Systems, LLC offers a comprehensive benefits package including medical, dental, vision, life, and disability insurance; paid time off; flexible spending accounts; 401(k) plan with company match; fitness membership reimbursement; tuition assistance; mental health benefits; and veterinary benefits. We will be accepting applications on a rolling basis until the position is filled.
Company Overview
Persistent Systems is a growing business that develops Mobile Ad hoc Networking (MANET) wireless radio systems for Government and commercial applications. The radios are typically worn on the person, mounted to manned vehicles, integrated into autonomous unmanned vehicles, or installed at fixed sites. The systems provide on-the-move data, voice, video, and situational awareness capability. Located in the heart of New York City, Persistent Systems is an exciting company that is passionate about delivering cutting edge products.