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Account Operations Manager Jobs in Cleveland, OH

SRI Healthcare

Operations Manager

Ravenna, OH · On-site

The Operations Manager will be reporting to the Plant Manager This critical role requires a blend ... Account (FSA) Health Savings Account (HSA) Medical, Dental, and Vision Programs Basic Life/AD&D ...

New

PVS Detroit

Operations Manager

Painesville, OH · On-site

$90K - $110K/yr

The Operations Manager is responsible for assisting the Branch Manager in their day-to-day ... Short Term Disability * Health Savings Account * 401K Matching PVS values diversity and is ...

NOVO Health Services

Operations Manager

Ravenna, OH · On-site

The Operations Manager will be reporting to the Plant Manager This critical role requires a blend ... Account (FSA) Health Savings Account (HSA) Medical, Dental, and Vision Programs Basic Life/AD&D ...

New

H Cap Connect, LLC

Operations Manager

Avon, OH

Ensure onboarding, account maintenance, and service requests are handled accurately and efficiently. QualificationsRequired * Five or more years of operations experience within wealth management or ...

Emerald Credit Union

Be Seen First

Operations Manager

Cleveland, OH · On-site

$56K/yr

As a working manager, the Operations Manager actively serves members by opening new accounts, processing loan applications, and performing member transactions. This position leads by example, working ...

AVI Foodsystems

Operations Manager

Cleveland, OH

... of Operations Manager, Full-time . Founded in 1960, AVI Foodsystems has evolved into one of the ... Maintain positive customer relations by visiting accounts * Recognize needs for equipment upgrades ...

Amazon

Operations Manager

Akron, OH · On-site

We hire Operations Managers based on location preference and the business' current openings. Key ... Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and ...

Amazon

Operations Manager

Euclid, OH · On-site

We hire Operations Managers based on location preference and the business' current openings. BASIC ... Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and ...

Raising Cane's

Operations Manager

Akron, OH · On-site

$23 - $23.75/hr

Dependent Care & Healthcare Flexible Spending Accounts * Company-provided Life and Disability ... The Operations Manager (OM) is responsible for supporting the Restaurant Leader in leading ...

New

Amazon

Operations Manager

North Randall, OH · On-site

We hire Operations Managers based on location preference and the business' current openings. BASIC ... Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and ...

Raising Cane's

Operations Manager

Rocky River, OH · On-site

$23 - $23.75/hr

Dependent Care & Healthcare Flexible Spending Accounts * Company-provided Life and Disability ... The Operations Manager (OM) is responsible for supporting the Restaurant Leader in leading ...

New

Raising Cane's

Operations Manager

Akron, OH

$23 - $23.75/hr

Dependent Care & Healthcare Flexible Spending Accounts * Company-provided Life and Disability ... The Operations Manager (OM) is responsible for supporting the Restaurant Leader in leading ...

New

Raising Cane's

Operations Manager

Akron, OH · On-site

$23 - $23.75/hr

Dependent Care & Healthcare Flexible Spending Accounts * Company-provided Life and Disability ... The Operations Manager (OM) is responsible for supporting the Restaurant Leader in leading ...

New

Raising Cane's

Operations Manager

Akron, OH · On-site

$23 - $23.75/hr

Dependent Care & Healthcare Flexible Spending Accounts * Company-provided Life and Disability ... The Operations Manager (OM) is responsible for supporting the Restaurant Leader in leading ...

New

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All JobsAccount Operations JobsAccount Operations Manager JobsAccount Operations Manager Jobs in Cleveland, OH

Account Operations Manager information

See Cleveland, OH salary details

$28.6K

$63.7K

$102.6K

How much do account operations manager jobs pay per year?

As of Aug 26, 2026, the average yearly pay for account operations manager in Cleveland, OH is $63,733.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,500.00 and $76,000.00 per year, depending on experience, location, and employer.

What does an account operations manager do?

An Account Operations Manager oversees the daily operations related to client accounts within a company. Their role involves coordinating between sales, customer service, and operations teams to ensure client needs are met efficiently. They are responsible for streamlining processes, resolving client issues, and optimizing account performance. Additionally, Account Operations Managers analyze data to improve workflows and maintain strong client relationships, ensuring overall satisfaction and retention.

What are the key skills and qualifications needed to thrive as an account operations manager?

To thrive as an Account Operations Manager, you need strong analytical skills, expertise in account management, and a background in business administration or a related field. Familiarity with CRM platforms, data analysis tools, and project management software is typically required, alongside certifications like PMP or Six Sigma being advantageous. Excellent communication, problem-solving abilities, and leadership skills help drive team performance and client satisfaction. These capabilities ensure efficient account operations, smooth client experiences, and achievement of business objectives.

What are some common challenges faced by account operations managers, and how can they be addressed?

Account Operations Managers often encounter challenges such as balancing multiple client accounts, streamlining internal processes, and ensuring clear communication between cross-functional teams. To address these challenges, it's important to implement efficient workflow systems, set realistic timelines, and foster open collaboration with sales, finance, and customer service departments. Regularly reviewing account performance and being proactive about problem-solving can also help maintain strong client relationships and operational excellence.

Is an account operations manager a high paying job?

An account operations manager typically earns a competitive salary that varies by industry, location, and experience level. In general, it is considered a mid- to high-level management position with compensation reflecting responsibilities such as overseeing account processes and team coordination.

What are popular job titles related to Account Operations Manager jobs in Cleveland, OH?

For Account Operations Manager jobs in Cleveland, OH, the most frequently searched job titles are:

What job categories do people searching Account Operations Manager jobs in Cleveland, OH look for?

The top searched job categories for Account Operations Manager jobs in Cleveland, OH are:

What cities near Cleveland, OH are hiring for Account Operations Manager jobs?

Cities near Cleveland, OH with the most Account Operations Manager job openings:

Account Operations Manager jobs near you
Infographic showing various Account Operations Manager job openings in Cleveland, OH as of August 2026, with employment types broken down into 85% Full Time, 12% Part Time, and 3% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $63,733 per year, or $30.6 per hour.

National Account Operations Manager

Pleasant Valley Corporation

Medina, OH

$86K - $111K/yr

Full-time

Re-posted 15 days ago

Job description

National Accounts Operations Manager

Join one of the nation's rapidly expanding leaders in Commercial Construction and Facility Management!

PLEASANT VALLEY CORPORATION, a successful and stable, family-owned and operated Commercial Real Estate Firm established in 1976 and headquartered in Medina, Ohio, boasts a dynamic presence across four key divisions: Construction, Facility Management, Property Management, and Real Estate Brokerage. Our comprehensive suite of commercial property services is characterized by effective project management, proactive communication, top-tier workmanship, and cutting-edge solutions.

WE OFFER:

  • An exceptional culture and positive work environment
  • Competitive earnings
  • Comprehensive benefits
  • Personal recognition
  • Individual development opportunities
  • A clear path for career advancement!

___________________________________________________________

Shift

M-F | 8:30a - 5:00p

Work Location

Onsite - Medina, Ohio

Division

Facilities Management

Team

National Accounts

Reports To

VP or Director

___________________________________________________________

Job Purpose

The National Accounts Operations Manager is responsible for leading an operations team dedicated to resolving clients' facility maintenance issues promptly and cost-effectively. This role ensures the efficient delivery of services across a portfolio of assigned accounts, fostering strong customer and vendor relationships while achieving service excellence and operational goals. The manager will drive team performance, streamline processes, and maintain high standards of client satisfaction and operational efficiency.

___________________________________________________________

Responsibilities
  • Manage Operations and Client Services: Lead an operations team to deliver high-quality service for assigned accounts, ensuring both company and client objectives are met while addressing workflow targets and service-level KPIs.
  • Manages total revenues: ranging from $1M - $15M with the average expected between $4M - $7M with responsibility for five to seven key national accounts in a multi-state, multi-location market.
  • Achieve Financial and Strategic Goals: Meet annual growth targets in sales volume and profitability, managing revenues between $1M - $15M across multiple key national accounts, and help clients identify opportunities for process improvement.
  • Handle Work Orders and Escalations: Oversee account communications, assign work orders based on urgency and availability, and resolve vendor price discrepancies and escalations, ensuring timely and effective customer service.
  • Authorize Subcontractor Bids: Review and authorize subcontractor bids up to $100,000, ensuring accuracy, cost verification, and compliance with scope and terms before submission to clients.
  • Supervise and Train Team Members: Directly supervise up to five employees (Project Managers and/or Facility Coordinators), conduct operational training during onboarding and ongoing support, and lead regular team meetings and team-building events.

___________________________________________________________

Requirements
  • Experience and Education: 5-7 years of related experience with a Bachelor's degree in Business Administration preferred, or 7-9 years of related experience without a degree.
  • Relevant Experience: Minimum 5 years in commercial facilities/property management, with proven success in resolving client problems and leading customer service teams.
  • Technical Skills: Strong proficiency in CRM software, data entry, scheduling, reporting, and knowledge in commercial construction and general trades.
  • Certifications: Project Management Professional (PMP) required; Six Sigma or similar certification preferred.

___________________________________________________________

Do YOU have these qualities?

Apply now to explore a fulfilling career with Pleasant Valley Corporation!

Employment Type: FULL_TIME

Apply