Account Manager Merchandiser Jobs in Oregon (NOW HIRING)

• Own and grow a portfolio of assigned national accounts across the Home, Custom Blanket, Accessory, and related businesses.
• Serve as a primary business contact for assigned accounts, developing strong relationships with buyers, planners, merchants, and other key customer stakeholders.
• Develop and execute account-specific business plans designed to achieve sales, margin, distribution, and profitability objectives.
• Identify opportunities to increase sales, expand distribution, strengthen assortments, introduce new products, and grow share of business within existing accounts.
• Develop new account opportunities aligned with brand strategy, channel objectives, and product positioning.
• Prospect new Custom Blanket and Home & Accessory business opportunities.
• Represent customer needs internally and ensure account priorities are effectively communicated across Sales, Merchandising, Marketing, Planning, Order Services, Sales Operations, and other relevant teams.

• Lead the seasonal sales process for assigned accounts, including account planning, assortment development, product presentations, sell-in, order placement, and post-season business review.
• Partner with Merchandising and Sales Management to develop account-specific assortments that balance customer needs, brand positioning, product strategy, and commercial objectives.
• Prepare and deliver compelling product and business presentations to customers and internal stakeholders.
• Develop seasonal estimates, sales projections, and account forecasts; monitor performance against plan and proactively identify risks and opportunities.
• Analyze account performance, including sales, orders, product performance, inventory, and other relevant business metrics, and translate findings into actionable recommendations.
• Provide market, customer, competitive, and product insights to Sales Management, Merchandising, and Marketing to inform business and product decisions.

• Own the commercial aspects of the account order process, including order placement, order changes, delivery requirements, cancellations, and customer-specific needs.
• Partner with Order Services, Planning, Supply Chain, and Sales Operations to support product availability, fulfillment, delivery execution, and resolution of account issues.
• Monitor order and inventory conditions and proactively communicate potential risks, opportunities, and customer impacts.
• Support resolution of customer issues and escalations, balancing customer needs with company policies, inventory availability, margin objectives, and operational requirements.

• Support account-specific in-store and digital wholesale opportunities, including online assortment, brand landing pages, and in-store point of purchase.
• Work with Merchandising to manage and grow Custom Blanket sales.
• Provide input to Merchandising and Marketing on product, assortment, style, and market opportunities, with particular focus on the Home & Accessory Division.

• Attend and lead trade shows, sales meetings, customer appointments, and market activities as needed to support account growth and customer relationships.
• Coordinate account-specific sample and presentation requirements with Sales Operations and other internal partners.
• Collaborate with cross-functional teams to ensure effective customer service, commercial execution, and follow-through on account priorities.
• Manage special Sales Division projects as assigned.

• Bachelor's Degree or equivalent.
• 3–5 years of wholesale sales experience.
• Experience managing wholesale, e-commerce, or national accounts preferred.
• Experience with seasonal selling, account planning, forecasting, order management, marketing, and customer presentations.
• Demonstrated ability to build customer relationships and contribute to account growth.
• Strong commercial and customer-management orientation with demonstrated ability to build and grow wholesale relationships.
• Strong written, verbal, presentation, and negotiation skills.
• Strong business judgment with the ability to balance customer needs, brand objectives, sales goals, margin, and operational considerations.
• Strong analytical, organizational, time-management, and problem-solving skills.
• Ability to interpret sales and account performance data and translate insights into business recommendations.
• Ability to manage multiple accounts, priorities, deadlines, and projects in a high-volume environment.
• Ability to work effectively both independently and as part of a team.
• High attention to detail and accountability for follow-through.
• Knowledge of wholesale, retail, market, brand, and consumer trends.
• Growth mindset with enthusiasm for continuous learning and process improvement.
• Passion for quality products and appreciation for Pendleton's history, values, and commitment to craftsmanship.
• Proficiency with Microsoft Office Suite, particularly Excel, PowerPoint, and Outlook.
• Experience working with B2B wholesale platforms such as NuOrder or Elastic preferred.

Benefits & Perks

At Pendleton, we believe taking care of our people is just as important as taking care of our business. We offer a thoughtful benefits package designed to support your health, well-being, and financial future including: 

• Health & Wellness: Medical, dental and vision coverage, with Pendleton covering the majority of employee premiums.
• Your Future: 401(k) with a company match of up to 3.5%.

• Time to Recharge: PTO from your first day, plus eleven paid holidays for eligible corporate employees.

• Peace of Mind: Company-paid life and long-term disability insurance.

• Support for Life: Flexible spending accounts, confidential employee assistance resources, and access to applicable paid family and medical leave programs.

• The Pendleton Perk: Enjoy employee discounts on the products and timeless styles that have been part of Pendleton for generations.