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Account Manager Inbound Sales Jobs in Virginia (NOW HIRING)

Experience in retail business fundamentals including: department sales trends, inventory management ... Inbound Expert, no two days are ever the same, but a typical day will most likely include the ...

Experience in retail business fundamentals including: department sales trends, inventory management ... Inbound Expert, no two days are ever the same, but a typical day will most likely include the ...

Experience in retail business fundamentals including: department sales trends, inventory management ... Inbound Expert, no two days are ever the same, but a typical day will most likely include the ...

Experience in retail business fundamentals including: department sales trends, inventory management ... Inbound Expert, no two days are ever the same, but a typical day will most likely include the ...

Experience in retail business fundamentals including: department sales trends, inventory management ... Inbound Expert, no two days are ever the same, but a typical day will most likely include the ...

Experience in retail business fundamentals including: department sales trends, inventory management ... Inbound Expert, no two days are ever the same, but a typical day will most likely include the ...

Showing results 41-60

Account Manager Inbound Sales information

What is an account manager inbound sales?

Account Manager Inbound Sales professionals handle incoming sales inquiries from potential and existing customers. Their main role is to understand customer needs, provide product or service information, and convert inquiries into sales. They also manage client accounts, build relationships, and ensure customer satisfaction throughout the sales process. Unlike outbound sales, which focus on cold calling or reaching out to prospects, inbound sales rely on responding to interested leads who have already expressed interest. This position often requires strong communication and problem-solving skills.

How does an account manager inbound sales typically collaborate with other teams to close deals?

Account Manager Inbound Sales professionals frequently work alongside marketing, customer support, and product teams to ensure a seamless customer journey and address client needs effectively. They often coordinate with marketing to understand lead sources and campaign effectiveness, and with product specialists to answer technical questions or customize solutions. Collaboration with customer support is common to ensure post-sale satisfaction, which can help with upselling or renewals. This cross-functional teamwork is essential for building trust with clients and achieving sales targets.

What are the key skills and qualifications needed to thrive as an account manager inbound sales, and why are they important?

To thrive as an Account Manager Inbound Sales, you need strong sales acumen, customer relationship management skills, and typically a bachelor’s degree in business or a related field. Familiarity with CRM platforms such as Salesforce, sales enablement tools, and data analytics systems is often required. Excellent communication, active listening, and problem-solving abilities help differentiate top performers in this role. These skills are crucial for building trust, meeting sales targets, and delivering exceptional client experiences in a competitive sales environment.

What is the difference between Account Manager Inbound Sales vs Customer Service Representative?

AspectAccount Manager Inbound SalesCustomer Service Representative
Primary RoleSell products/services to inbound leads, upsell, and manage client accountsAssist customers with inquiries, troubleshoot issues, and provide support
Required SkillsSales techniques, product knowledge, communication skillsProblem-solving, communication, patience
Work EnvironmentSales-focused, target-driven, often in call centers or officesSupport centers, call centers, or retail settings
Common CertificationsSales certifications, CRM trainingCustomer service certifications, communication courses

While both roles involve communication with clients, Account Manager Inbound Sales focuses on converting inbound inquiries into sales and managing client accounts, whereas Customer Service Representatives primarily handle support and issue resolution. The skills and certifications overlap but differ in their core objectives and performance metrics.

How much does an account manager inbound sales get paid?

An account manager in inbound sales typically earns a base salary ranging from $50,000 to $70,000 annually, with total compensation often including commissions or bonuses based on sales performance. Experienced professionals or those in high-demand industries can earn higher total pay, especially with strong sales skills and customer relationship management tools.

What cities in Virginia are hiring for Account Manager Inbound Sales jobs?

Cities in Virginia with the most Account Manager Inbound Sales job openings:

Sales and Account Manager

Ashland, VA • On-site

Moore's Electrical & Mechanical
Construction • 501 - 1,000 employees

$100K - $150K/yr

Full-time

Medical, Retirement, PTO

Posted 15 days ago


Moore’s Electrical & Mechanical rating

7.4

Company rating: 7.4 out of 10

Based on 8 frontline employees who took The Breakroom Quiz


Job description

Job Title: Sales and Account Manager
Company Overview: Moore's Electrical & Mechanical is a leading provider of comprehensive commercial HVAC/R, plumbing, and electrical service and maintenance solutions throughout Virginia and North Carolina. We specialize in delivering high-quality services to our clients, ensuring optimal performance and efficiency of their systems. We are currently seeking a results-driven Sales and Account Manager in the greater Richmond area.
Job Overview: The Sales and Account Manager plays a crucial role in driving sales growth and maintaining strong customer relationships in the commercial HVAC/R, plumbing, and electrical service and maintenance industry. This position requires excellent communication skills, and a proven track record in sales and account management.
Responsibilities:
  • Develop and execute sales strategies to generate new business and meet or exceed sales targets for commercial HVAC/R, plumbing, and electrical service and maintenance contracts.
  • Identify and engage prospective clients through various channels, including cold calling, networking events, industry associations, and referrals.
  • Conduct thorough needs assessments and present customized service and maintenance solutions to clients.
  • Collaborate with internal teams, including technical experts and estimators, to develop comprehensive proposals.
  • Negotiate contracts and pricing agreements with clients, ensuring favorable terms and profitable margins.
  • Oversee and evaluate all client activities for the account.
  • Maintain a customer visitation program to ensure customer needs are being met and Moore's is exceeding the customer's expectations.
  • Provide exceptional customer service, promptly addressing client inquiries, concerns, and issues to ensure their satisfaction and loyalty.

Qualifications:
  • High School Diploma or equivalent.
  • 3+ years of experience in outside/B2B sales.
  • Excellent communication and interpersonal skills, with the ability to build rapport, negotiate, and present ideas effectively.
  • Self-motivated and goal-oriented, with a proactive and results-driven approach.
  • Strong problem-solving and decision-making abilities, with the capacity to analyze complex situations and develop practical solutions.
  • Preferred - Basic knowledge of commercial HVAC/R, plumbing, and electrical systems.
  • Ability to use CRM software, sales tracking tools, and Microsoft Office software.
  • Valid driver's license.

We Offer:
  • Earning potential: $100,000-$150,000 per year
  • Vehicle allowance, gas card, company laptop & iPhone
  • Health insurance - PPO and HSA plans available
  • 401(k) with company match
  • Employee Stock Ownership Plan - We are employee owned!
  • Annual profit-sharing bonus
  • Paid Vacation Time
  • Paid Parental Leave
  • Paid holidays include New Year's Day, Good Friday, Memorial Day, 4th of July, Labor Day, Thanksgiving, Black Friday, and Christmas.

Moore's is an equal opportunity employer.
Drug screen and background checks will be performed. Moore's policy requires a clean drug screen (including marijuana) and approved criminal background check results in order to become a Moore's partner. Also, some roles require a clean driving record in order to drive a company vehicle.

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