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Account Manager Destination Management Company Jobs

City Wide Facility Solutions

Account Manager

Omaha, NE

$70K - $110K/yr

City Wide, the nation's leading management company in the building maintenance industry, provides ... Objective The Account Manager is responsible for the business operations of an assigned client ...

NewsBreak

Account Manager

New York, NY

Identify and pursue high-value opportunities for account management, distinguishing between ... Top-tier 401(K) plan with company matching * Paid time off and paid holidays * Paid parental leave

LGC Group

Account Manager

Manchester, NH · On-site

$105K/yr

Company Description ABOUT LGC STANDARDS: LGC Standards is a division of LGC Group, the UK ... Prior successful key account management experience dealing with central procurement is preferred

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Account Manager Destination Management Company information

See salary details

$29.5K

$65.8K

$106K

How much do account manager destination management company jobs pay per year?

As of Jun 10, 2026, the average yearly pay for account manager destination management company in the United States is $65,816.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,000.00 and $78,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Account Manager in a Destination Management Company, and why are they important?

To thrive as an Account Manager in a Destination Management Company, you need strong client relationship management, sales acumen, and in-depth knowledge of the travel and events industry, typically backed by a relevant degree or equivalent experience. Familiarity with CRM software, event management platforms, and budgeting tools is highly valuable. Outstanding communication, problem-solving abilities, and organizational skills set top performers apart in this role. These competencies are crucial for delivering exceptional client experiences, securing repeat business, and ensuring seamless event execution.

How does an Account Manager at a Destination Management Company typically collaborate with clients and internal teams to ensure successful event delivery?

As an Account Manager at a Destination Management Company (DMC), you serve as the primary point of contact for clients, working closely to understand their goals, preferences, and budget. You’ll regularly coordinate with internal teams such as event planners, logistics coordinators, and vendors to develop proposals, manage timelines, and oversee event execution. Effective communication and problem-solving skills are essential, as you'll often need to address last-minute changes or challenges while ensuring client satisfaction. This collaborative environment offers opportunities to build strong professional relationships and gain exposure to different aspects of event and travel management.

What does an Account Manager at a Destination Management Company do?

An Account Manager at a Destination Management Company (DMC) is responsible for building and maintaining relationships with clients who require event, travel, or logistics services in a specific destination. They coordinate with clients to understand their needs, develop tailored proposals, and oversee the planning and execution of events or travel programs. Their role involves managing budgets, ensuring service quality, and acting as the main point of contact between clients and local vendors or partners. Account Managers at DMCs are crucial for delivering seamless experiences and ensuring client satisfaction.

What is the difference between Account Manager Destination Management Company vs Event Coordinator?

AspectAccount Manager Destination Management CompanyEvent Coordinator
CredentialsRelevant certifications (e.g., CMP), industry experienceEvent planning certifications, experience in event logistics
Work EnvironmentTravel industry, client management, vendor coordinationEvent venues, client meetings, on-site event management
Employer & IndustryDestination management companies, travel and tourism industryEvent planning firms, corporate or social event sectors

While both roles involve client interaction and event planning, the Account Manager in a Destination Management Company focuses on managing client accounts, vendor relationships, and logistics within the travel and tourism industry. An Event Coordinator typically handles the planning and execution of specific events, often within a variety of industries. The roles overlap in client communication and logistics but differ in scope and industry focus.

Infographic showing various Account Manager Destination Management Company job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, 96% Full Time, 1% Part Time, and 2% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $65,816 per year, or $31.6 per hour.

Account Manager

City Wide Facility Solutions

East Brunswick, NJ • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 28 days ago

Job description

City Wide Facility Solutions is actively seeking an Account Manager (FSM) to join our growing team in East Brunswick. Are you an individual who embraces the challenge of problem-solving? Are you fueled by the exhilaration of achieving victory alongside a cohesive team?

Our competitive starting salary of $60,000.00, along with PTO, health insurance, car allowance, phone allowance, commission opportunities, and bonuses, is just the start. Range $90,000 - $110,000 first year | $1100,000 - $130,000 year two.

Our company stands apart from others in our industry through our unique blend of dynamic culture, prime location, and unwavering commitment to our core values. We offer an ideal environment for highly self-motivated individuals with a positive, winning mindset.

The Facility Solutions Manager is responsible for the business operations of an assigned client contracted service area. This is an outside, B2B account management position that provides field support including – training, guidance with starting new clients, inspections of Contractor performance and compliance with client requirements, trouble-shooting customer requests/complaints, coordinating site visits, and developing long-term relationships with clients and Contractors. Additional responsibilities include negotiating contracts, procuring supplies from clients, and ensuring high client satisfaction.

What you will do...

  • Manage all aspects of assigned client relationships, including client retention, expansion, and diversification of City Wide building solutions and/or products.
  • Formulate and manage an effective service strategy and schedule tailored to each client.
  • Negotiate and enter into agreements with clients for additional services – determine pricing, staffing, and logistics.
  • Manage all Contractor relationships including – Interview and hire, negotiate pricing and other contract terms, manage agreements, develop service specifications, client compliance, verify Contractor compliance, and remove/replace Contractors as necessary.
  • Ensure a standard of excellence in quality and client satisfaction, through detailed quality control inspections of client sites and consistent follow through with all promises to clients.
  • Supervise and direct Night Managers; ensure the client’s strategy is executed and all services are performed correctly.
  • Promote the sale of, procure, and monitor supplies for clients.
  • Effectively communicate all client issues with Contractors and the Director of Operations (or owner); promptly address any client issues or problems that arise.
  • Use City Wide’s CRM to perform client inspections, adding extra charges, NM routing, etc.
  • Schedule each non-routine activity in client facilities using Outlook.
  • Update and keep current all Building Information Sheets (BIS), FSM Summary Sheets, and Exhibit A’s. Ensure MSDS sheets for each client serviced in janitor closets are complete, accurate, and that all items are properly labeled.
  • Notify Sales Executives of potential accounts in your territory, especially new construction.
  • Develop and implement a plan with the Director of Operations and the Night Managers to resolve any client complaints or deficiencies in service and actively monitor compliance.
  • Approve Night Managers and/or Service Representative's pay sheets; ensure accuracy.
  • Assist Accounting in collecting clients’ past due invoices and payment invoices for Contractors.
  • Maintain updated route sheets, key/alarm sheets, and monthly planner for each client.

Requirements

  • 2+ years outside B2B account management experience, building maintenance or facility management preferred but not required.
  • 2+ years track record of success in a client retention role, with goals and metrics to support.
  • Highly detail-oriented and excellent follow-through on commitments.
  • Positive and outgoing personality; great at building relationships.
  • Excellent verbal and strong written communication skills.
  • Proficient in Microsoft Office and knowledge of CRM database.
  • Ability to travel on a daily basis to client locations locally.



Benefits

  • Mileage reimbursement
  • Cell phone allowance
  • 401k
  • Health insurance
  • Paid time off
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Paid training

More on City Wide...

City Wide Facility Solutions is a fast-growing company with over 100 franchise locations across the United States and Canada. Founded in 1961, City Wide Facility Solutions is the largest management company in the building maintenance industry. We have over 60 years in the business and continue to experience high growth and profitability across our franchise businesses. Our culture supports the company’s Mission to create a Ripple Effect by positively impacting the people and communities they serve. Read more about City Wide at www.gocitywide.com

City Wide is an Equal Opportunity Employer.