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Account Manager Client Services Jobs in Seattle, WA

Senior Helpers

Client Services Manager

Auburn, WA · On-site

Job Qualifications: * 3+ years' experience in customer service, client services and management, sales, and account management experience * Exceptional organizational skills, attention to detail, and ...

R & W Group

law firm Client Account Manager

Seattle, WA · On-site

... service. As a Client Account Manager, you would oversee the daily operations of a team of Client Account Specialists while serving as a trusted business partner to attorneys and firm leadership. You ...

Epiq

eDiscovery Client Services Manager

Seattle, WA · Remote

$130K - $145K/yr

The Client Services Manager functions as a key leader in successfully managing the Client Services team and assigned client relationships through effective project management coordination and ...

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All JobsAccount Client Services JobsAccount Manager Client Services JobsAccount Manager Client Services Jobs in Seattle, WA

Account Manager Client Services information

See Seattle, WA salary details

$38.1K

$77.7K

$164.4K

How much do account manager client services jobs pay per year?

As of Aug 27, 2026, the average yearly pay for account manager client services in Seattle, WA is $77,706.00, according to ZipRecruiter salary data. Most workers in this role earn between $52,900.00 and $92,700.00 per year, depending on experience, location, and employer.

What is an account manager client services?

Account Manager Client Services professionals are responsible for managing relationships with clients on behalf of a company. They act as the main point of contact, ensuring clients' needs are met, resolving any issues, and coordinating with internal teams to deliver products or services. Their goal is to build long-term client partnerships, drive satisfaction, and often identify opportunities for upselling or cross-selling. They play a crucial role in maintaining client trust and fostering business growth.

What are the key skills and qualifications needed to thrive as an account manager client services?

To thrive as an Account Manager Client Services, you need strong client relationship management, sales acumen, and an understanding of your industry, often supported by a bachelor's degree in business or a related field. Familiarity with CRM software, project management tools, and reporting systems is typically required. Exceptional communication, problem-solving abilities, and organizational skills help you excel in managing multiple client needs and expectations. These skills are crucial for building long-term client partnerships, ensuring client satisfaction, and driving business growth.

How does an account manager client services typically collaborate with cross-functional teams to meet client needs?

Account Managers in Client Services regularly work with teams such as sales, marketing, product development, and customer support to deliver tailored solutions for clients. This collaboration involves coordinating project timelines, communicating client feedback, and ensuring all departments are aligned on client objectives. Effective Account Managers act as liaisons, facilitating clear communication and problem-solving to address client concerns and drive satisfaction. Building strong internal relationships is key to efficiently resolving challenges and exceeding client expectations.

What is the difference between Account Manager Client Services vs Customer Success Manager?

AspectAccount Manager Client ServicesCustomer Success Manager
CredentialsTypically requires a bachelor's degree in business, marketing, or related fieldsOften requires a bachelor's degree; certifications like Customer Success Certification are common
Work EnvironmentClient-facing roles within sales or account management teams, often in B2B settingsProactive roles focused on client retention and satisfaction, usually in SaaS or tech industries
Employer & Industry UsageUsed across industries like tech, finance, and marketing; common in service-based companiesPrimarily in SaaS, software, and technology sectors emphasizing client retention

While both roles focus on client relationships, Account Manager Client Services typically manages ongoing accounts and upselling, whereas Customer Success Managers proactively ensure client satisfaction and retention. Understanding these distinctions helps in choosing the right career path or job search focus.

How much does an account manager client services get paid?

An account manager in client services typically earns a median annual salary ranging from $55,000 to $85,000, depending on experience, industry, and location. Salaries can increase with certifications, advanced skills, and a proven track record of managing key client accounts.

What cities near Seattle, WA are hiring for Account Manager Client Services jobs?

Cities near Seattle, WA with the most Account Manager Client Services job openings:

Account Manager Client Services jobs near you
Infographic showing various Account Manager Client Services job openings in Seattle, WA as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 16% Part Time, and 5% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $77,706 per year, or $37.4 per hour.

Client Services Manager

Auburn, WA • On-site

Senior Helpers
See more jobs at Senior Helpersexternal

Full-time

PTO

Re-posted 17 days ago

Job description

Improve our clients' lives one conversation at a time. If you are an individual who enjoys helping others decided on the best way to care for their family members by actively listening to their concerns, reviewing care plans, and visiting client's homes to ensure quality of care, our Client Service Manager position would be the career for you!
Our Client Service Manager will manage and develop all client services for Senior Helpers of Seattle within the franchise territory including converting leads, retention of clients, and managing the growth of hours from current clients.
Job Benefits:
  • Company car
  • Paid Time Off
  • Bonus structure

Job Duties:
New Clients
  • Create and implement an onboarding process for new clients requesting services.
  • Respond to all service inquiry calls and conduct follow-up communications with leads to meet client conversion targets.
  • Be the main contact for introductions, first days of service calls, and visits for new clients and their families within the clients' first 30-90 days of services.
  • Determine the service offerings needed to enhance seniors' quality of life.

Existing Clients
  • Complete assessments and re-assessments using LIFE Profile
  • Spend approximately two to three days in the field reassessing clients and managing client visits in the hospital, rehabs, facilities, etc.
  • Complete quality assurance checks on a recurring basis to assess the quality of services and client/family satisfaction.
  • Monitor online reviews from existing clients and their families to identify service improvement opportunities and implement changes to improve services provided.
  • Adapt and communicate the client care plans as needed.
  • Communicate with Scheduler and Care Team Manager to adjust caregiver client assignments as needed.
  • Update the client retention dashboard on a weekly basis and create a plan for replacing lost hours and proactive care management on a weekly basis.
  • Generate internal growth each month consistent with company goals.
  • Proactively prevent and resolve problems and issues reported.

Job Qualifications:
  • 3+ years' experience in customer service, client services and management, sales, and account management experience
  • Exceptional organizational skills, attention to detail, and the ability to prioritize in a changing environment.
  • Excellent verbal communication and follow-up skills and the ability to quickly build rapport with prospects, clients, and client families.
  • Ability to learn software programs quickly.
  • Proficiency in Microsoft Word, Excel, Internet, and Outlook

Why Work for Senior Helpers of Seattle?
  • Great Place to Work® Certified
  • Autonomy-We encourage our team members' independence and believe in our team to complete their job duties without micromanaging.
  • Task Variety-We provide an engaging workday that uses your various skill sets to avoid monotony.

About Senior Helpers of Seattle:
We are an independently owned and operated franchisee of SH Franchising, LLC dba Senior Helpers®. Senior Helpers® has been the nation's premier franchisor of in-home senior care franchisees since 2005, with locations across the country. Our services range from specialized care for those with chronic diseases to companion services for seniors looking for assistance with daily activities. Our mission is to provide compassionate care and improve the quality of life for our clients, their families, and our employees.
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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