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Account Manager Client Services Jobs in Portland, ME

Socket.dev

Account Manager, Core Business

Portland, ME · On-site

$60 - $80/hr

Reporting to the Director of Client Services and working cohesively with the Executive Manager, the core objective of the Account Manager is to support and develop lasting relationships with self ...

Anchour

Senior Account Manager

New Gloucester, ME · On-site

As a full-service agency, we offer strategy, branding, website design, development, copywriting ... Lead Key Client Relationships: Serve as the primary strategic point of contact on our most ...

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All JobsAccount Client Services JobsAccount Manager Client Services JobsAccount Manager Client Services Jobs in Portland, ME

Account Manager Client Services information

See Portland, ME salary details

$34.3K

$69.9K

$147.8K

How much do account manager client services jobs pay per year?

As of Sep 8, 2026, the average yearly pay for account manager client services in Portland, ME is $69,860.00, according to ZipRecruiter salary data. Most workers in this role earn between $47,600.00 and $83,400.00 per year, depending on experience, location, and employer.

What is an account manager client services?

Account Manager Client Services professionals are responsible for managing relationships with clients on behalf of a company. They act as the main point of contact, ensuring clients' needs are met, resolving any issues, and coordinating with internal teams to deliver products or services. Their goal is to build long-term client partnerships, drive satisfaction, and often identify opportunities for upselling or cross-selling. They play a crucial role in maintaining client trust and fostering business growth.

What are the key skills and qualifications needed to thrive as an account manager client services?

To thrive as an Account Manager Client Services, you need strong client relationship management, sales acumen, and an understanding of your industry, often supported by a bachelor's degree in business or a related field. Familiarity with CRM software, project management tools, and reporting systems is typically required. Exceptional communication, problem-solving abilities, and organizational skills help you excel in managing multiple client needs and expectations. These skills are crucial for building long-term client partnerships, ensuring client satisfaction, and driving business growth.

How does an account manager client services typically collaborate with cross-functional teams to meet client needs?

Account Managers in Client Services regularly work with teams such as sales, marketing, product development, and customer support to deliver tailored solutions for clients. This collaboration involves coordinating project timelines, communicating client feedback, and ensuring all departments are aligned on client objectives. Effective Account Managers act as liaisons, facilitating clear communication and problem-solving to address client concerns and drive satisfaction. Building strong internal relationships is key to efficiently resolving challenges and exceeding client expectations.

What is the difference between Account Manager Client Services vs Customer Success Manager?

AspectAccount Manager Client ServicesCustomer Success Manager
CredentialsTypically requires a bachelor's degree in business, marketing, or related fieldsOften requires a bachelor's degree; certifications like Customer Success Certification are common
Work EnvironmentClient-facing roles within sales or account management teams, often in B2B settingsProactive roles focused on client retention and satisfaction, usually in SaaS or tech industries
Employer & Industry UsageUsed across industries like tech, finance, and marketing; common in service-based companiesPrimarily in SaaS, software, and technology sectors emphasizing client retention

While both roles focus on client relationships, Account Manager Client Services typically manages ongoing accounts and upselling, whereas Customer Success Managers proactively ensure client satisfaction and retention. Understanding these distinctions helps in choosing the right career path or job search focus.

How much does an account manager client services get paid?

An account manager in client services typically earns a median annual salary ranging from $55,000 to $85,000, depending on experience, industry, and location. Salaries can increase with certifications, advanced skills, and a proven track record of managing key client accounts.

What cities near Portland, ME are hiring for Account Manager Client Services jobs?

Cities near Portland, ME with the most Account Manager Client Services job openings:

Account Manager Client Services jobs near you
Infographic showing various Account Manager Client Services job openings in Portland, ME as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 24% Part Time, 1% Temporary, and 3% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $69,860 per year, or $33.6 per hour.

Account Manager, Private Client Services

Marsh & McLennan Companies, Inc.

Portland, ME • On-site

$54K - $101K/yr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 28 days ago

Key responsibilities

  • Manage, retain and grow assigned book of accounts by planning and carrying out daily responsibilities with minimal direction.

  • Advise customers on insurance policies, coverage options, and products to protect their financial assets.

  • Handle all customer communications, resolve conflicts, and ensure proper documentation of customer interactions.

Job description

Company:
Marsh McLennan Agency
Description:
Position Overview:
Account Managers within our Private Client Services department at McLennan Agency, provide a high, professional standard of service to customers in their overall management of an assigned book of accounts. They consistently initiate contact with existing high net worth customers, identify needs and recommend appropriate coverages and products. In addition, Account Managers build relationships with customers and carrier underwriters to encourage growth and retention of the book of accounts.
What can you expect to do?
  • Manage, retain and grow assigned book of accounts by planning and carrying out daily responsibilities with minimal direction, using sound judgment and independent thinking
  • Possess knowledge of carrier manuals, appetite, services and coverage forms/products available from each of our carrier partners
  • Advise customers/prospects on the insurance policies/products/services available for protecting their financial assets
  • Responsible for front-end underwriting of accounts to align the proper carrier and best solutions for the customer's/prospect's insurance needs
  • Provide quotations, coverage summaries/comparisons, proposals and recommendations proposed
  • Responsible for all customer communications, conflict resolution, and compliance on customer deliverables. Ensure customer or carrier conflicts are handled in an effective manner by identifying and implementing solutions as issues arise and informing the department director of any problems.
  • Responsible for the proper documentation in the agency management system of all customer communications and the confidentiality of all customer documentation
  • Provide periodic coverage reviews to address new/changing insurance needs of customers. Make customers aware of the services available in other departments within the agency
  • Guide processing of mail, renewals, new business, billing, cancellations, non-renewals, reinstatements, and other administrative functions carried out by associates and analysts
  • Follow all systems, procedures and regulations set forth by agency, insurance carriers, and state departments of insurance
  • Work to attain individual, team, department, and agency business goals
  • Continue to update job knowledge by participating in educational opportunities

What do we offer?
Generous benefits package:
  • Comprehensive medical, dental and vision plans
  • 401K and company match program
  • Life Insurance
  • Employee Stock Purchase Plan
  • Paid parental leave
Love coming to work:
  • Culture of respect that practices everything we preach
  • Respect for the entrepreneurial spirit
  • Place to grow, to be challenged - but also to feel that you belong
  • Special way to give back to your community
  • Entrepreneurial work environment and leadership style
  • Office spaces designed to maximize innovation and collaboration
  • A focus on taking time to celebrate success and build relationships

Growth and Development:
  • Advance your career with MMA University
  • Designation programs & CE courses
  • Mentorship and leadership development programs
  • Onsite learning opportunities
  • Be appreciated and rewarded for your work
  • Tuition reimbursement

What do we look for?
  • 3-5 years of insurance service experience
  • Undergraduate degree or combination of industry education and experience
  • Property & Casualty License
  • Holds the Associate in General Insurance designation
  • Strong working knowledge of personal insurance coverages
  • Extremely detail oriented
  • High level of initiative and able to work well in a team environment
  • Motivated, goal-oriented, persistent and skilled negotiator
  • Strong technical capacity with knowledge of Microsoft Office software products
  • Handles stressful situations and deadline pressures well
  • Exceptional communication, organization and time management skills
  • Results driven with a positive, professional attitude and exceptional customer service focus
  • Plans and executes responsibilities independently and with discretion

The applicable base salary range for this role is $54,700 to $101,900.
The base pay offered will be determined on factors such as experience, skills, training, location, certifications, education, and any applicable minimum wage requirements. Decisions will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives.
We are excited to offer a competitive total rewards package which includes health and welfare benefits, tuition assistance, 401K savings and other retirement programs as well as employee assistance programs.

Apply