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Account Manager Client Services Jobs in Rhode Island

NEW ENGLAND TESTING LAB INC

Be Seen First

Client Services Representative

West Warwick, RI · On-site

$40K - $50K/yr

We're seeking a highly organized Client Services Representative to oversee client projects and ... Manage client accounts, project setup, reporting requirements within LIMS, and related systems

NEW ENGLAND TESTING LAB INC

Be Seen First

Client Services Representative

West Warwick, RI · On-site

$40K - $50K/yr

We're seeking a highly organized Client Services Representative to oversee client projects and ... Manage client accounts, project setup, reporting requirements within LIMS, and related systems

IQVIA

VP, Client Services

Providence, RI

The VP, Client Services ("VP") is responsible for managing client relationships, delivering projects in alignment with operational excellence standards, and leading account team. VP is accountable ...

New

IQVIA

VP, Client Services

Providence, RI

The VP, Client Services ("VP") is responsible for managing client relationships, delivering projects in alignment with operational excellence standards, and leading account team. VP is accountable ...

New

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All JobsAccount Client Services JobsAccount Manager Client Services JobsAccount Manager Client Services Jobs in Rhode Island

Account Manager Client Services information

What is an account manager client services?

Account Manager Client Services professionals are responsible for managing relationships with clients on behalf of a company. They act as the main point of contact, ensuring clients' needs are met, resolving any issues, and coordinating with internal teams to deliver products or services. Their goal is to build long-term client partnerships, drive satisfaction, and often identify opportunities for upselling or cross-selling. They play a crucial role in maintaining client trust and fostering business growth.

What are the key skills and qualifications needed to thrive as an account manager client services?

To thrive as an Account Manager Client Services, you need strong client relationship management, sales acumen, and an understanding of your industry, often supported by a bachelor's degree in business or a related field. Familiarity with CRM software, project management tools, and reporting systems is typically required. Exceptional communication, problem-solving abilities, and organizational skills help you excel in managing multiple client needs and expectations. These skills are crucial for building long-term client partnerships, ensuring client satisfaction, and driving business growth.

How does an account manager client services typically collaborate with cross-functional teams to meet client needs?

Account Managers in Client Services regularly work with teams such as sales, marketing, product development, and customer support to deliver tailored solutions for clients. This collaboration involves coordinating project timelines, communicating client feedback, and ensuring all departments are aligned on client objectives. Effective Account Managers act as liaisons, facilitating clear communication and problem-solving to address client concerns and drive satisfaction. Building strong internal relationships is key to efficiently resolving challenges and exceeding client expectations.

What is the difference between Account Manager Client Services vs Customer Success Manager?

AspectAccount Manager Client ServicesCustomer Success Manager
CredentialsTypically requires a bachelor's degree in business, marketing, or related fieldsOften requires a bachelor's degree; certifications like Customer Success Certification are common
Work EnvironmentClient-facing roles within sales or account management teams, often in B2B settingsProactive roles focused on client retention and satisfaction, usually in SaaS or tech industries
Employer & Industry UsageUsed across industries like tech, finance, and marketing; common in service-based companiesPrimarily in SaaS, software, and technology sectors emphasizing client retention

While both roles focus on client relationships, Account Manager Client Services typically manages ongoing accounts and upselling, whereas Customer Success Managers proactively ensure client satisfaction and retention. Understanding these distinctions helps in choosing the right career path or job search focus.

How much does an account manager client services get paid?

An account manager in client services typically earns a median annual salary ranging from $55,000 to $85,000, depending on experience, industry, and location. Salaries can increase with certifications, advanced skills, and a proven track record of managing key client accounts.

What cities in Rhode Island are hiring for Account Manager Client Services jobs?

Cities in Rhode Island with the most Account Manager Client Services job openings:

Account Manager Client Services jobs near you
Infographic showing various Account Manager Client Services job openings in Rhode Island as of July 2026, with employment types broken down into 81% Full Time, 15% Part Time, and 4% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution.

Client Services Representative (Account Management)

Financial Statement Services, Inc

Lincoln, RI • On-site

$27 - $28/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 21 days ago

Job description

Join Team FSSI and Become an Employee-Owner!

Who We Are:

Opening its doors over 45 years ago, FSSI is a leading document outsourcing company servicing Fortune 500 companies in the financial, banking, insurance and billing industries across the U.S. We are currently looking for an Account Representative to join our Client Services team in Lincoln, RI. The Account Representative manages the daily tasks of clients’ projects in a SaaS-based production environment, where solutions and processes are tailored to each account. This requires managing complex print and mail workflows, coordinating across internal teams, and ensuring accuracy from project setup through billing.

Success in this role requires strong critical thinking, project coordination skills, an aptitude for learning new technical concepts and a genuine passion for helping clients achieve their goals.

This is an onsite position, working Monday – Friday from the FSSI facility.

Why You’ll Love This Role:

  • We Invest in our employees! We provide dedicated training for your success in the role through our FSSI University as well as hands on training with the Client Services team.
  • Build strong relationships and manage your client accounts with custom care and expertise.
  • Utilize your creativity in resolving client challenges while providing seamless communication.

Your Essential Duties:

  • Client Success: Serve as the primary point of contact between your clients and internal teams, including IT, Software Development, Operations, Marketing, Accounting and Purchasing. Ensure client needs are clearly understood and executed.
  • Project Management: Oversee client implementations, manage daily tasks for accounts, and monitor production workflows.
  • Technical Expertise: Assist clients in understanding print, mail, and online presentment specifications, work with internal teams to troubleshoot technical issues, and create clear technical documentation tailored to client specification.
  • Data & Reporting: Ensure accurate client billing and generate client reports.
  • Process Improvement: Collaborate with teams to enhance efficiency and deliver top-tier service.

Requirements

What You Bring:

  • Must have a bachelor’s degree.
  • 1-3 years of experience in B2B account management, client implementation or related industry experience.
  • Strong problem-solving and critical thinking skills.
  • Ability to grasp and explain technical concepts with ease.
  • Excellent business writing and communication skills with a keen attention to detail for professional client communication.
  • Strong organizational and coordination skills to manage multiple tasks, deadlines, and client needs efficiently.
  • Proficiency in Word, Excel, and PowerPoint, Outlook and Teams (project management software experience is a plus!).

The description above is a summary of the highlights of the role, a full job description will be provided.

Benefits

Why Join Us?

  • Employee Ownership through our Employee Stock Ownership Plan (ESOP): When you join our team, you’re not just an employee—you become an employee-owner, sharing in the success of our company and shaping its future.
  • Culture of CARE for our Employees: We offer strong, competitive benefit plans for our employees and their families.
  • Industry Leadership: FSSI is a technology-driven leader in document services, focused on providing best-in-class services and dedicated to utilizing industry-leading software and equipment.

Benefits include:

  • 401(k) & Roth + Employee Stock Ownership Plan
  • Medical, Dental, Vision & Life Insurance
  • Vacation, sick leave and paid holidays – including your birthday!
  • Employee Assistance & Care Programs
  • Additional perks & employee award programs

Ready to grow with us? Apply today!

Hiring Pay Range (hourly paid): $27.00 - $28.00 an hour

Schedule: Mon - Fri, 8:00 am - 5:00 pm. This is an onsite position.