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Account Manager Agent Jobs in Santa Rosa, CA (NOW HIRING)

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Front Desk Guest Service Agent (part-time)

Sonoma, CA · On-site

$16 - $20.25/hr

We are seeking a friendly, detail-oriented, and customer-focused Front Desk Agent to join our team ... account management. Hotel Operations & Administration: Follow company policies regarding safety ...

Appellation Healdsburg

Front Desk Agent

Healdsburg, CA · On-site

$23/hr

... a Front Desk Agent. In this role, you will be responsible for managing all incoming calls ... Strong organizational skills with attention to detail in managing guest accounts. * Available to ...

Appellation Healdsburg

Front Desk Agent

Healdsburg, CA · On-site

$23/hr

... a Front Desk Agent. In this role, you will be responsible for managing all incoming calls ... Strong organizational skills with attention to detail in managing guest accounts. * Available to ...

Extra Space

Assistant Store Manager

Santa Rosa, CA · On-site

$19.50 - $20.50/hr

Affordable medical benefit options with up to a $1k annual Health Savings Account employer ... Agent (i.e.car rental, RV rental, storage rental, apartment rental, etc.) Property Management ...

Extra Space

Assistant Store Manager

Sonoma, CA

$19 - $21.50/hr

Affordable medical benefit options with up to a $1k annual Health Savings Account employer ... Agent (i.e.car rental, RV rental, storage rental, apartment rental, etc.) Property Management ...

Extra Space

Assistant Store Manager

Rohnert Park, CA · On-site

$19 - $21/hr

Affordable medical benefit options with up to a $1k annual Health Savings Account employer ... Agent (i.e.car rental, RV rental, storage rental, apartment rental, etc.) Property Management ...

Extra Space

Assistant Store Manager

Santa Rosa, CA · On-site

$20 - $22/hr

Affordable medical benefit options with up to a $1k annual Health Savings Account employer ... Agent (i.e.car rental, RV rental, storage rental, apartment rental, etc.) Property Management ...

Farmhouse Inn

Concierge Agent Front Desk

Forestville, CA · On-site

$21/hr

This position is responsible for welcoming guests, managing arrivals and departures, handling ... Ensure all guest accounts are balanced and reconciled at the end of each shift. * Maintain accurate ...

Farmhouse Inn

Concierge Agent Front Desk

Forestville, CA · On-site

$21 - $25/hr

This position is responsible for welcoming guests, managing arrivals and departures, handling ... Ensure all guest accounts are balanced and reconciled at the end of each shift. * Maintain accurate ...

LTM

Client Partner - Auto Manufacturing

Santa Rosa, CA · On-site

... manage a portfolio of accounts in the Auto Manufacturing Unit. The Client Partner is accountable ... change agent" attitude - challenging convention and pushing us and our business towards new ...

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Showing results 21-40

All JobsAccount Agent JobsAccount Manager Agent JobsAccount Manager Agent Jobs in Santa Rosa, CA

Account Manager Agent information

See Santa Rosa, CA salary details

$29K

$57.5K

$83.6K

How much do account manager agent jobs pay per year?

As of Sep 5, 2026, the average yearly pay for account manager agent in Santa Rosa, CA is $57,501.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,400.00 and $64,500.00 per year, depending on experience, location, and employer.

What does an account manager agent do?

An Account Manager Agent is responsible for managing and nurturing relationships with clients or customers on behalf of their company. They act as the main point of contact, ensuring clients' needs are met, resolving issues, and helping to grow the business relationship. Their duties often include communicating regularly with clients, coordinating with internal teams to deliver products or services, and identifying opportunities for upselling or cross-selling. Account Manager Agents play a crucial role in maintaining client satisfaction and contributing to the company's revenue growth.

What are the key skills and qualifications needed to thrive as an account manager agent, and why are they important?

To thrive as an Account Manager Agent, you need strong relationship-building skills, sales acumen, and a solid understanding of client management, often supported by a relevant bachelor’s degree. Familiarity with CRM software such as Salesforce, proficiency in Microsoft Office, and sometimes certifications like Certified Account Manager (CAM) are typically required. Exceptional communication, problem-solving, and organizational abilities set standout professionals apart in this role. These skills are crucial for managing client portfolios effectively, driving revenue growth, and ensuring long-term customer satisfaction.

How does an account manager agent typically collaborate with other departments to ensure client satisfaction?

Account Manager Agents frequently work with teams such as sales, customer support, and product development to address client needs and resolve issues. They act as a liaison, communicating client feedback and coordinating solutions or product adjustments. This collaborative approach helps ensure that clients receive timely responses and that their expectations are met, leading to stronger client relationships and successful account management. Regular meetings and transparent communication are central to this process.

What is the difference between Account Manager Agent vs Customer Service Representative?

AspectAccount Manager AgentCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may prefer sales or account management certificationsHigh school diploma or equivalent; customer service training often preferred
Work EnvironmentOffice setting, client-facing, sales-drivenCall centers, retail, or office environments, focus on support
Employer & Industry UsageFinancial services, telecom, insurance, retailRetail, telecom, hospitality, tech support
Common Search & ComparisonFocuses on managing client accounts and sales growthFocuses on assisting customers and resolving issues

While both roles involve customer interaction, Account Manager Agents primarily focus on managing client accounts and driving sales, whereas Customer Service Representatives concentrate on supporting customers and resolving inquiries. The roles often overlap in communication skills but differ in objectives and responsibilities.

Can I be an account manager agent with no experience?

Entry-level account manager agent positions often do not require prior experience, as training is typically provided. Strong communication skills, customer service abilities, and a willingness to learn are important for starting in this role, and some companies may prefer candidates with basic computer skills or relevant certifications. Experience can be gained on the job as you develop industry knowledge and client management skills.

How much does an account manager agent get paid?

The average salary for an account manager agent typically ranges from $45,000 to $70,000 per year, depending on experience, industry, and location. Compensation may also include bonuses and commissions based on performance, especially in sales-focused roles.

What cities near Santa Rosa, CA are hiring for Account Manager Agent jobs?

Cities near Santa Rosa, CA with the most Account Manager Agent job openings:

Account Manager Agent jobs near you

Guest Service Agent Front Office - Liora Estate

27 North

Healdsburg, CA • On-site

$21 - $22/hr

Part-time

Re-posted 17 days ago

Job description

Job Type
Part-time
Description
Job Summary:
We are seeking a friendly, detail-oriented, and customer-focused Guest Services Front Desk Agent to join our team. As the first point of contact for guests, you will play a vital role in creating a welcoming and seamless experience. Your responsibilities include managing reservations, check-ins and check-outs, handling guest inquiries, processing payments, and ensuring smooth front desk operations. If you thrive in a fast-paced hospitality environment and enjoy providing top-tier service, we look forward to hearing from you!
This is a Part Time position with the option to grow into Full Time. Must be able to Work Evenings and Weekends.
Key Responsibilities:
Guest Services:
Greet guests warmly and assist with check-in/check-out processes efficiently. Provide guests with information about hotel services, amenities, and local attractions while addressing requests, special accommodation, and complaints in a professional and timely manner. Escalate as necessary. Coordinate with housekeeping and maintenance and other departments and staff to ensure guest needs are met and maintain an organized and inviting front desk area.
Reservations & Bookings:
Process and manage room reservations via phone, email, online platforms, and in person. Update and modify reservations while ensuring accuracy in guest records, monitor room availability and pricing to maximize occupancy and revenue, and handle cancellations, no-shows, and reservation changes in accordance with hotel policies.
Financial Transactions & Billing:
Process guest payments, deposits, refunds, and incidental charges securely while issuing invoices and receipts and resolving billing discrepancies. Maintain accurate financial records and reconcile transactions at the end of each shift to ensure proper account management.
Hotel Operations & Administration:
Follow company policies regarding safety, security, grooming and dress code, time and attendance, meal and rest breaks, and professionalism and conduct standards while maintaining accurate guest records, incident reports, and special request logs. Communicate effectively with hotel staff and departments to ensure seamless operations and handle confidential guest information with professionalism and discretion. Consistently uphold the hotel's high service standards and brand values.
Qualifications & Skills:
Education & Experience:
Previous experience in customer service, front desk operations, or hospitality is preferred, as it provides a strong foundation for handling guest interactions and operational tasks efficiently.
Technical & Soft Skills:
Proficiency in hotel reservation and property management systems (e.g., Opera, Maestro, Cloudbeds, PMS, etc.) is highly desirable but not required. Strong verbal and written communication skills, excellent problem-solving and conflict-resolution abilities, and keen attention to detail are essential. The ideal candidate should possess strong organizational skills, the ability to multitask in a fast-paced environment, a professional demeanor, and a customer-focused demeanor. Additionally, the ability to obtain and maintain Food & Alcohol Handler's Certification upon hire, if required.
Physical Requirements & Work Environment:
Flexibility to work various shifts, including nights, weekends, and holidays, is required. The role involves standing for extended periods and lifting of objects such as luggage, mail, boxes, supplies and deliveries. Regular interaction with guests and staff in a dynamic hospitality environment is expected, as well as adaptability to indoor and outdoor working conditions.
Assist other departments and perform other duties as assigned by management.
Salary Description
$21-22/hr

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