ZipRecruiter

Log In

1

Account Manager Agent Jobs in Rochester, NY (NOW HIRING)

Global Channel Management, Inc.

Call center

Webster, NY · On-site

$12/hr

Our account managers and recruiters have over a decade of experience in various verticals. GCM ... Qualifications Call Center Agent needs 1 year call center experience Call Center Agent requires ...

next page

Showing results 1-20

People also search for

All JobsAccount Manager Agent JobsAccount Manager Agent Jobs in Rochester, NY

Account Manager Agent information

See Rochester, NY salary details

$26.1K

$51.9K

$75.5K

How much do account manager agent jobs pay per year?

As of May 29, 2026, the average yearly pay for account manager agent in Rochester, NY is $51,892.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,900.00 and $58,200.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Account Manager Agent, and why are they important?

To thrive as an Account Manager Agent, you need strong relationship-building skills, sales acumen, and a solid understanding of client management, often supported by a relevant bachelor’s degree. Familiarity with CRM software such as Salesforce, proficiency in Microsoft Office, and sometimes certifications like Certified Account Manager (CAM) are typically required. Exceptional communication, problem-solving, and organizational abilities set standout professionals apart in this role. These skills are crucial for managing client portfolios effectively, driving revenue growth, and ensuring long-term customer satisfaction.

How does an Account Manager Agent typically collaborate with other departments to ensure client satisfaction?

Account Manager Agents frequently work with teams such as sales, customer support, and product development to address client needs and resolve issues. They act as a liaison, communicating client feedback and coordinating solutions or product adjustments. This collaborative approach helps ensure that clients receive timely responses and that their expectations are met, leading to stronger client relationships and successful account management. Regular meetings and transparent communication are central to this process.

What does an Account Manager Agent do?

An Account Manager Agent is responsible for managing and nurturing relationships with clients or customers on behalf of their company. They act as the main point of contact, ensuring clients' needs are met, resolving issues, and helping to grow the business relationship. Their duties often include communicating regularly with clients, coordinating with internal teams to deliver products or services, and identifying opportunities for upselling or cross-selling. Account Manager Agents play a crucial role in maintaining client satisfaction and contributing to the company's revenue growth.

What is the difference between Account Manager Agent vs Customer Service Representative?

AspectAccount Manager AgentCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may prefer sales or account management certificationsHigh school diploma or equivalent; customer service training often preferred
Work EnvironmentOffice setting, client-facing, sales-drivenCall centers, retail, or office environments, focus on support
Employer & Industry UsageFinancial services, telecom, insurance, retailRetail, telecom, hospitality, tech support
Common Search & ComparisonFocuses on managing client accounts and sales growthFocuses on assisting customers and resolving issues

While both roles involve customer interaction, Account Manager Agents primarily focus on managing client accounts and driving sales, whereas Customer Service Representatives concentrate on supporting customers and resolving inquiries. The roles often overlap in communication skills but differ in objectives and responsibilities.

What are popular job titles related to Account Manager Agent jobs in Rochester, NY? For Account Manager Agent jobs in Rochester, NY, the most frequently searched job titles are:
What job categories do people searching Account Manager Agent jobs in Rochester, NY look for? The top searched job categories for Account Manager Agent jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Account Manager Agent jobs? Cities near Rochester, NY with the most Account Manager Agent job openings:
Account Manager Agent jobs near you
Account Manager - State Farm Agent Team Member

Account Manager - State Farm Agent Team Member

State Farm

Rochester, NY • On-site

$35K - $40K/yr

Full-time

Retirement, PTO

Posted 24 days ago

State Farm rating

7.5

Company rating: 7.5 out of 10

Based on 1,357 frontline employees who took The Breakroom Quiz

194th of 259 rated insurance

Job description

Position Overview
State Farm Insurance Agent located in Rochester, NY is seeking an outgoing, career-oriented professional to join their team. As a State Farm team member for Ryan Sanz - State Farm Agent, you will build and develop customer relationships within the community to promote State Farm products including auto, home and life insurance.
Responsibilities
  • Establish customer relationships and follow up with customers, as needed.
  • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
  • Use a customer-focused, needs-based review process to educate customers about insurance options.
As an Agent Team Member, you will receive
  • 401K
  • Hourly pay plus commission/bonus
  • Profit sharing
  • Paid time off (vacation and personal/sick days)
  • Valuable experience
Requirements
  • Excellent communication skills - written, verbal and listening
  • Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams
  • People-oriented
  • Self-motivated
  • Detail oriented
  • Proactive in problem solving
  • Dedicated to customer service
  • Ability to work in a team environment
  • Ability to effectively relate to a customer
  • Property and Casualty license (must be able to obtain)
  • Life and Health license (must be able to obtain)

If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm.
Compensation: $35,000 - $40,000+
Ready to Launch Your Career?
We are a growing agency with big dreams and lots of potential. We attribute our success to having a fun, energetic environment that is an enjoyable place to work. If you want to make an impact, see immediate success, we could be the place for you! If you are self-motivated, possess an entrepreneurial spirit and have a desire to win and achieve results, please consider joining our team.
About Our Agency
  • Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.

If you want a career, not a job, then we encourage you to apply
State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

What State Farm employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply