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Account Management Associate Jobs in Boston, MA (NOW HIRING)

Bevi

Associate Account Manager

Boston, MA

$133K - $139K/yr

As an Associate Account Manager, you'll support Bevi's growing community of customers in our direct ... Salesforce or CRM experience is a plus * Passion for sustainability and enthusiasm for Bevi ...

The CCS Companies

Associate Account Manager

Norwood, MA · On-site

$139K - $144K/yr

The Associate Account Manager facilitates communication with clients and any other supporting ... Reviews comprehensive daily, weekly, monthly, and quarterly management reports to provide analysis ...

Morgan Stanley

Wealth Management Associate

Boston, MA · On-site

Wealth Management Associates provide exceptional service to our clients and support Financial ... accounts, educating or enrolling clients in digital tools (e.g., MS Online), accepting or entering ...

Morgan Stanley

Wealth Management Associate

Boston, MA · On-site

Wealth Management Associates provide exceptional service to our clients and support Financial ... accounts, educating or enrolling clients in digital tools (e.g., MS Online), accepting or entering ...

Massgeneralbrigham

Case Management Associate

Salem, MA

$22.35 - $25.28/hr

Yes Qualifications Education Associate's Degree Social Work required or Bachelor's Degree Social ... account your skills, relevant experience if applicable, education, certifications and other ...

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Account Management Associate information

See Boston, MA salary details

$32K

$61.7K

$84.7K

How much do account management associate jobs pay per year?

As of Aug 31, 2026, the average yearly pay for account management associate in Boston, MA is $61,723.00, according to ZipRecruiter salary data. Most workers in this role earn between $51,600.00 and $70,100.00 per year, depending on experience, location, and employer.

What is an account management associate?

Account Management Associates are entry- to mid-level professionals who support account managers in maintaining and growing relationships with clients. They assist in handling client inquiries, resolving issues, preparing reports, and ensuring that client needs are met efficiently. Their role often involves coordinating between internal teams and clients to deliver products or services, helping to ensure a high level of client satisfaction and retention. This position is common in industries such as advertising, finance, and technology, where ongoing client relationships are key.

What skills and qualifications are needed to be an account management associate?

To thrive as an Account Management Associate, you need strong organizational skills, attention to detail, and a bachelor's degree in business, marketing, or a related field. Familiarity with CRM software like Salesforce, data analysis tools, and Microsoft Office is typically required. Excellent communication, relationship-building, and problem-solving abilities help you stand out in this client-facing role. These skills ensure effective client support, smooth account operations, and long-term customer satisfaction, which are crucial for both client retention and company growth.

What challenges do account management associates face when managing multiple client accounts?

Account Management Associates often juggle several client accounts at once, which can make prioritizing tasks and meeting diverse client expectations challenging. Staying organized, maintaining clear communication, and managing deadlines are essential to ensure all clients feel valued and receive timely updates. It’s common to encounter situations where clients have conflicting needs or urgent requests, so being adaptable and proactive in problem-solving is key to success in this role.

Can I be an account management associate with no experience?

Entry-level account management associate roles often do not require prior experience and may focus on skills such as communication, organization, and customer service. Employers may provide on-the-job training and look for candidates with a willingness to learn and basic computer skills, making it possible to start without previous experience.

Do account management associates get paid well?

Account management associates typically earn a median salary that varies by industry and location, with many positions offering competitive pay aligned with their experience and skills. Entry-level roles may start lower, but experienced associates with strong communication and client management skills can earn higher salaries, often supplemented by bonuses or commissions in some industries.

Is account management a stressful job?

Account management can be stressful due to the need to meet client expectations, manage multiple accounts, and handle deadlines. Success in this role often requires strong communication, organization, and problem-solving skills, and workload can vary depending on the company and industry.

What are the most commonly searched types of Account Management jobs in Boston, MA?

The most popular types of Account Management jobs in Boston, MA are:

What are popular job titles related to Account Management Associate jobs in Boston, MA?

For Account Management Associate jobs in Boston, MA, the most frequently searched job titles are:

What job categories do people searching Account Management Associate jobs in Boston, MA look for?

The top searched job categories for Account Management Associate jobs in Boston, MA are:

Account Management Associate jobs near you

Gene Therapy Account Management, Associate Director

Vertex Pharmaceuticals

Boston, MA • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 6 days ago

Vertex Pharmaceuticals rating

6.5

Company rating: 6.5 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

78th of 86 rated pharmaceutical

Job description

Job Description
General Summary:
At Vertex, we're relentless in our pursuit of scientific innovation to create transformative medicines for people with serious diseases. We are currently seeking a Gene Therapy Account Manager (GTAM) to support our Sickle Cell Disease (SCD) and Transfusion-dependent β-thalassemia (TDT) Heme Business Unit.
This role is responsible for the Southeast territory which includes FL, GA and AL
As part of a national team, the Gene Therapy Account Manager, Associate Director (GTAM) will approach each day with a passion for improving the lives of people living with Sickle Cell Disease and Transfusion-dependent β-thalassemia. This role is focused on Key Account Management (65%) and Access/Reimbursement (35%) as a customer centric, results-driven individual contributor that supports operational readiness and access for the safe and effective use of Casgevy to medical providers per assigned coverage plans.
The GTAM serves as a single point of contact for covering Activated Treatment Centers (ATC) and manages those accounts. This role serves as a team player and problem solver. The GTAM proactively identifies opportunities for improvement, takes ownership of driving toward solutions, progress and positive change. This role must effectively collaborate with internal and external stakeholders and possess mental resilience.
Key Responsibilities:
  • Serve as primary point of contact (POC) between authorized treatment centers (ATC) and internal cross-functional partners to support patient access, reimbursement and operational readiness. Act as the primary interface for customer needs throughout the patient journey, ensuring timely triaging (as needed) to the appropriate subject matter experts and internal stakeholders to remove barriers and facilitate seamless care delivery.
  • Support ATCs and affiliated referral networks; including ongoing training and education throughout and after the onboarding and activation process, ensuring order readiness across patient services, reimbursement pathways, and site operations both during and after activation.
  • Coordinate Vertex tasks related to ATC goals/demands with cross-functional partners to ensure seamless coordination within the site.
  • Compliantly educate on the Casgevy profile and patient journey, in accordance with the product label and company training and policies.
  • Build and maintain strong relationships with key stakeholders (e.g., HCPs, C-Suite level personnel, administrators, pharmacists, and care coordinators involved in Gene Therapy delivery key decision makers) at sites of care and referring sites, with the goal of building awareness for Casgevy.
  • Develop and execute comprehensive account and HCP engagement strategy for ATCs; track and report progress towards KPIs and patient journey milestones.
  • Collaborate with cross-functional stakeholders to ensure HCPs and other account-based decision-makers have timely access to critical solutions and necessary support to facilitate a wide breath of conversations from manufacturing to patient support.
  • Own account planning and lead field team coordination to internally drive future account success; facilitates and provides appropriate and timely feedback to Vertex cross functional partners, management and key stakeholders regarding account level business trends, changes in the therapeutic landscape, business issues and opportunities.
  • Maintains strong and deep clinical expertise in Hematology, including Sickle Cell Disease (SCD), Transfusion-dependent B-thalassemia (TDT) and Hematopoietic Stem Cell Transplantation (HSCT).
  • Acts as a bridge between the company and Key Thought Leaders with consistent conference attendance to foster strong relationships, share insights, and inform strategic initiatives.
  • Communicate access and reimbursement principles, payer coverage (including CMMI), hospital coding, SP/SD differences, and pharmacy operations for a complex new technology and escalates complex access and reimbursement topics to Access and Reimbursement (ARL) team.
  • Conversant in billing & coding guide and understands the claims submission and appeals process and appropriately initiates the escalation process.
  • Ability to think broadly, strategically, analytically, and thrive in a fast-changing environment. Can operate independently as a self-starter and successfully in a fast paced, ambiguous environment
  • Deep understanding of health systems and hospitals, and the ability to develop and drive system level matrix planning and execution
  • Ability to operate and appropriately access and handle business information in compliance with all applicable laws, regulations and / or Vertex policies

Required Education/Experience:
  • Bachelor's Degree is required
  • Minimum of 8 years of experience in key account management, sales management, account management
  • Experience in specialized Biotech, Device, Laboratory, or specialty field sales environments, such as Cell and Gene therapy, Hematology, Transplant, Oncology/Immunology, rare disease experience or clinical experience within the Sickle Cell Disease (SCD), Bone Marrow Transplant (BMT) or Cell & Gene settings
  • Basic knowledge and understanding of compliance with HIPPA
  • Hospital finance, claims processing, and/or billing/coding experience preferred (e.g., inpatient and outpatient along the journey) and CMMI basics
  • Primary understanding of the prior auth process, denial management, product acquisition via the specialty pharmacy, buy-and-bill, IV infusion coding and reimbursement within multiple sites of care
  • Understands both the buy-and-bill process and specialty pharmacy networks, managed care, benefit design, government payers and their impact on product access with excellent working knowledge of evolving market access and reimbursement landscape
  • Valid driver's license and in good standing
  • Ability to travel up to all assigned coverage location

Pay Range:
$160,000 - $240,000
Disclosure Statement:
The range provided is based on what we believe is a reasonable estimate for the base salary pay range for this job at the time of posting. This role is eligible for an annual bonus and annual equity awards. Some roles may also be eligible for overtime pay, in accordance with federal and state requirements. Actual base salary pay will be based on a number of factors, including skills, competencies, experience, and other job-related factors permitted by law.
At Vertex, our Total Rewards offerings also include inclusive market-leading benefits to meet our employees wherever they are in their career, financial, family and wellbeing journey while providing flexibility and resources to support their growth and aspirations. From medical, dental and vision benefits to generous paid time off (including a week-long company shutdown in the Summer and the Winter), educational assistance programs including student loan repayment, a generous commuting subsidy, matching charitable donations, 401(k) and so much more.
Company Information
Vertex is a global biotechnology company that invests in scientific innovation.
Vertex is committed to equal employment opportunity and non-discrimination for all employees and qualified applicants without regard to a person's race, color, sex, gender identity or expression, age, religion, national origin, ancestry, ethnicity, disability, veteran status, genetic information, sexual orientation, marital status, or any characteristic protected under applicable law. Vertex is an E-Verify Employer in the United States. Vertex will make reasonable accommodations for qualified individuals with known disabilities, in accordance with applicable law.
Any applicant requiring an accommodation in connection with the hiring process and/or to perform the essential functions of the position for which the applicant has applied should make a request to the recruiter or hiring manager, or contact Talent Acquisition at ApplicationAssistance@vrtx.com

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