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Account Associate Jobs in Crofton, MD (NOW HIRING)

WM

Sales Retention, Account Associate

Baltimore, MD · On-site

$20 - $21/hr

Job Summary The Account Associate I (AA) serves as a key point of contact for WM's Small/Medium business customers. Operating as part of a team-based queue, the AA focuses on retaining and growing ...

New

DCI Group

Account Associate -- Digital

Washington, DC · On-site

$60K/yr

Company Description Partnering with our clients, DCI provides strategic counsel and designs winning public affairs and communications campaigns around the world. Our creative solutions advance the ...

DCI Group

Account Associate - Digital

Washington, DC · On-site

$60K/yr

Company Description Partnering with our clients, DCI provides strategic counsel and designs winning public affairs and communications campaigns around the world. Our creative solutions advance the ...

MedVanta

Healthcare Account Associate

Bethesda, MD · On-site

$50K - $69K/yr

The Healthcare Account Associate is the liaison between MedVanta DTE Clients and our MSK services. This job reviews, evaluates, and processes various Stop Loss (Excess Risk and Reinsurance) claims in ...

Guidehouse

Navy Account Associate Director

Washington, DC · On-site

$149K - $248K/yr

The Associate Director will join Guidehouse to support a mission sustainment organization within ... Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts * Short-Term ...

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Showing results 21-40

All JobsAccount Associate JobsAccount Associate Jobs in Crofton, MD

Account Associate information

See Crofton, MD salary details

$29.8K

$57.5K

$78.9K

How much do account associate jobs pay per year?

As of Sep 3, 2026, the average yearly pay for account associate in Crofton, MD is $57,457.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,000.00 and $65,200.00 per year, depending on experience, location, and employer.

What is an account associate?

As an account associate, you provide sales, marketing, logistical, or financial support to individuals or teams within your company. Your job duties may include maintaining documentation and schedules for ad campaigns or payments and invoices, coordinating with clerks and other colleagues in the office, processing records, and providing clerical support. The career qualifications for an account associate vary depending on the exact nature of your work. However, you typically need at least a bachelor’s degree in business administration, accounting, marketing, or another relevant field and prior experience in a similar role. You also need excellent communication, computer, and organizational skills, as well as the ability to work in a team-oriented environment.

What does an account associate do?

An Account Associate typically supports account managers and sales teams by assisting with client communications, preparing reports, and handling administrative tasks. They help ensure that client accounts are managed efficiently and that clients receive high-quality service. Account Associates may also conduct research, process orders, and resolve issues, acting as a key point of contact between the company and its clients. This role is often considered an entry-level position and provides valuable experience for advancing within sales or account management careers.

What are the key skills and qualifications needed to thrive as an account associate, and why are they important?

To thrive as an Account Associate, you need strong organizational skills, attention to detail, and a bachelor's degree in business or a related field. Familiarity with CRM software, Microsoft Office Suite, and sometimes basic accounting systems is typically required. Excellent communication, relationship-building, and problem-solving abilities help you stand out in this client-facing role. These skills are crucial for accurately managing accounts, supporting client satisfaction, and contributing to the overall success of the sales or account management team.

How does an account associate typically collaborate with sales and client service teams?

Account Associates work closely with both sales and client service teams to ensure client needs are met and that ongoing projects run smoothly. They often act as a liaison, communicating client feedback, coordinating deliverables, and supporting the sales process by preparing proposals or presentations. Regular meetings and shared project management tools help facilitate this collaboration. Strong communication and organizational skills are essential, as Account Associates must balance multiple priorities and maintain positive internal and external relationships.

What is an entry-level account associate?

An entry-level account associate is a junior professional responsible for supporting sales, customer accounts, or financial transactions within a company. They typically perform tasks such as data entry, client communication, and using customer relationship management (CRM) tools, often requiring basic knowledge of finance or sales processes. This role is suitable for individuals starting their careers with limited experience and may involve on-the-job training.
More about Account Associate jobs

What are the most commonly searched types of Account jobs in Crofton, MD?

The most popular types of Account jobs in Crofton, MD are:

What cities near Crofton, MD are hiring for Account Associate jobs?

Cities near Crofton, MD with the most Account Associate job openings:

Account Associate jobs near you
Infographic showing various Account Associate job openings in Crofton, MD as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 26% Part Time, 1% Temporary, and 2% Contract. Highlights an 95% Physical, 2% Hybrid, and 3% Remote job distribution, with an average salary of $57,457 per year, or $27.6 per hour.

Sales Retention, Account Associate

WM

Baltimore, MD • On-site

$20 - $21/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 2 days ago

New

Waste Management rating

7.5

Company rating: 7.5 out of 10

Based on 655 frontline employees who took The Breakroom Quiz

26th of 92 rated recycling and waste

Job description


I. Job Summary
The Account Associate I (AA) serves as a key point of contact for WM's Small/Medium business customers. Operating as part of a team-based queue, the AA focuses on retaining and growing the team's book of business. Through effective management of inbound call requests and proactive customer outreach, the AA maintains a net positive business performance by preventing customer cancellations and securing updated contract agreements. Success in this role is achieved through sound retention strategies, effective negotiation skills, and alignment with WM's growth objectives.
II. Essential Duties and Responsibilities

  • Communicates in a focused and compelling way that drives customers’ thoughts and actions.
  • Utilizes appropriate change management processes to meet the demands of the sales role.
  • Controls sales assignments by allocating necessary time to retention and acquisition goals, requirements, and opportunities.
  • Explores alternatives to reach mutually beneficial sales agreements that gain customers’ acceptance and commitment.
  • Contributes to individual and shared responsibilities in a team environment.
  • Navigates through multiple systems, sales tools, and processes ensuring accurate documentation when executing customer interactions.
  • Uses WM sales productivity software tools accurately and consistently (i.e. Salesforce.com/Customer Relationship Management and Pricing Tools.)
  • Analyzes reports as needed and/or handles general administrative duties as appropriate.


III. Qualifications
A. Required Qualifications

  • High School Diploma or GED (accredited)
  • 1 year Business-to-business account management, inside sales (phone based sales), and/or customer service experience that includes a sales component


B. Preferred Qualifications
IV. Physical Requirements
Listed below are key points regarding physical demands, physical and occupational risks, and the work environment of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job.

  • Repetitive Motions
  • Eye/Hand/Foot Coordination
  • Sitting
  • Talking
  • Hearing


Office: This job primarily operates in a professional office environment and routinely requires the use of standard office equipment such as computers, phones, copy machines, etc.

PAY: The expected base pay range for this position is $20.00-$21.00 an hour. This range represents good faith estimate for this position. The specific salary offered to successful candidate may be influenced by a variety of factors including the candidate’s relevant experience, education, training, certifications, qualifications, and work location. In addition, this position is eligible for monthly commission.
V. Benefits
At WM, each eligible employee receives a competitive total compensation package that includes medical, dental, vision, life insurance, and short-term disability. In addition, we offer a stock purchase plan, company matching on a 401(k), and more. Employees also receive paid vacation, holidays, and personal days. Please note that benefits may vary by site.

If this sounds like the opportunity that you have been looking for, please click Apply.

What Waste Management employees say

Pay

Benefits

Hours and flexibility

Workplace

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About WM

Sourced by ZipRecruiter

Industry

Environmental consulting services and water, sewage, waste, steam, air heating and cooling systems

Company size

10,000+ Employees

Headquarters location

Houston, TX, US

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