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Account Associate Employee Benefits Jobs (NOW HIRING)

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Employee Benefits Account Manager

Farmington, CT · On-site

$90 - $120/hr

  • Medical

  • Life

Coordinate, coach, and assist Account Associates and prioritize their workload * Develop, coach ... Minimum of 4 years of employee benefits experience within the insurance industry or related ...

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As of Aug 19, 2026, the average yearly pay for account associate employee benefits in the United States is $56,814.00, according to ZipRecruiter salary data. Most workers in this role earn between $47,500.00 and $64,500.00 per year, depending on experience, location, and employer.

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Account Associate Employee Benefits jobs near you

Account Associate - Employee Benefits - Hybrid

Insurance Office of America

Bradenton, FL

$43K - $58K/yr

Full-time

Medical, Life, Retirement

Re-posted 20 days ago

Insurance Office Of America rating

8.8

Company rating: 8.8 out of 10

Based on 18 frontline employees who took The Breakroom Quiz

57th of 310 rated insurance

Job description

Description

Job Description:

Title: Account Associate – Employee Benefits 

Work Mode: Hybrid 1-day in-office/ Open to Remote for Florida Residents | Location/Supporting: Tampa, FL | Experience: Level-Funded and Self-Funded Plans 
 
Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Additionally, our remote work policy includes having a dedicated, distraction-free workspace. Remote work is not a substitute for childcare, elder care, or other personal responsibilities during working hours. To view our branch locations, please visit: ioausa.com/locations 

 
About the Role: This position handles Account Associate activities for the IOA Employee Benefits team under a Producer, AE, AM, or EB Operations Team Leader. Responsibilities include client service, directing Account Coordinators, team productivity, policy administration, renewals, new policy setup, audits, data management, communication, professional development, identifying sales opportunities, and upholding IOA core values. 

 
Key Responsibilities: 

  • Client Management: Under the direction of a Producer, AE, AM, or EB Team Leader, assist in managing an assigned book of business, meeting all performance requirements regarding production, quality, and service, and ensuring no liability associated with errors and omissions occurs. 

  • Client Service: Deliver outstanding client service at all times, including proactively anticipating client needs, maintaining frequent and professional client communication, and responding quickly to any service requests. 

  • Team Leadership: Direct day-to-day activities and workflow of Account Coordinator(s), including making work assignments, delegating tasks, communicating performance expectations, monitoring execution to ensure performance requirements are met, and recommending corrective actions when needed. 

  • Business Growth: Actively seek to grow IOA business, including identifying and acting on sales opportunities. 

  • Policy Management: Track policy expirations for existing clients and work proactively to ensure appropriate actions are taken to facilitate renewals. 

  • Professional Development: Support team training and development, promote a positive work environment, and seek continuous improvement. 

  • Communication: Maintain transparent communication with Producers and team members. 

  • Compliance: Ensure adherence to company policies and industry standards. 

  • Champion IOA core values and demonstrate integrity and leadership. 

 
Ideal Candidate Qualifications: 

  • 2+ years of Employee Benefits experience 

  • Active Life & Health License 

  • Exceptional customer service and communication skills 

  • Strong organizational and multi-tasking skills 

  • High accuracy in handling large work volumes 

  • Proficiency in MS Office (Outlook, Word, Excel) 

  • High School Diploma (or equivalent) 

 
What We Offer: 

  • Competitive salaries and bonus potential 

  • Company-paid health insurance 

  • Paid holidays, vacations, and sick time 

  • 401K with employer match 

  • Professional growth and career progression opportunities 

  • Respectful culture and work/family life balance 

  • Community service commitment 

  • Supportive teammates and a rewarding work environment 

 
What to Expect (Application Process): 

  • 30-Minute Phone Screen, Online Assessments, and Interview(s) 

Salary Range

The expected pay range for this position is 42-60K annually, depending on experience, relevant skills, and geographic location.

Insurance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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