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Access Representative Jobs in Virginia (NOW HIRING)

Saint Luke's Hospital System

$17.25 - $22/hr

The Patient Access Representative is responsible for understanding insurance terminology, obtaining information to appropriately bill payors, verifying patient insurance eligibility, confirming ...

Saint Luke's Hospital of Kansas City

$17.25 - $22/hr

The Patient Access Representative is responsible for understanding insurance terminology, obtaining information to appropriately bill payors, verifying patient insurance eligibility, confirming ...

Med-Metrix

Patient Access Representative - PRN

Arlington, VA · On-site

$20 - $25.25/hr

The Patient Access Representative is also responsible for registration of patients who need medical attention. This person will also maintain medical records, receive incoming calls and process ...

Sentara Health

Patient Access Rep I

Charlottesville, VA

$10K/mo

Sentara is hiring a Patient Access Representative - Part Time Day schedule The Patient Access Rep is responsible for all aspects of the patient registration process, including: verifying the patient ...

New

Riverside Health System Non-Providers

$16.20 - $21.08/hr

The Patient Access representative is responsible for the delivery of critical components of the Revenue Cycle; understanding regulatory compliance, maintaining patient safety through correct patient ...

New

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Showing results 21-40

All JobsAccess Representative JobsAccess Representative Jobs in Virginia

Access Representative information

See Virginia salary details

$14

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How much do access representative jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for access representative in Virginia is $16.86, according to ZipRecruiter salary data. Most workers in this role earn between $15.91 and $16.83 per hour, depending on experience, location, and employer.

What is the difference between Access Representative vs Customer Service Representative?

AspectAccess RepresentativeCustomer Service Representative
Required CredentialsHigh school diploma; some roles may require certification in healthcare or insuranceHigh school diploma; customer service training often preferred
Work EnvironmentHealthcare facilities, insurance companies, government agenciesRetail, call centers, service industries
Employer & Industry UsageHealthcare, insurance, governmentRetail, telecommunications, hospitality

Access Representatives primarily work in healthcare or insurance settings, focusing on patient or client access, while Customer Service Representatives handle general customer inquiries across various industries. Both roles require strong communication skills and often similar certifications, but their work environments and specific responsibilities differ significantly.

Is it hard to be an access representative?

Being an access representative involves handling customer inquiries, verifying information, and providing assistance, which requires good communication skills and attention to detail. The job can be demanding during busy periods and may require familiarity with specific systems or certifications, but it generally depends on individual skills and experience.

What do you need to be an access representative?

To become an access representative, candidates typically need a high school diploma or equivalent, strong communication and customer service skills, and the ability to handle sensitive information securely. Some positions may require familiarity with computer systems or specific software, and on-the-job training is often provided.
Infographic showing various Access Representative job openings in Virginia as of August 2026, with employment types broken down into 1% As Needed, 61% Full Time, 32% Part Time, and 6% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $35,079 per year, or $16.9 per hour.

Patient Access Representative I

Norfolk, VA • On-site

Sentara Healthcare
Hospitals • 10K+ employees
Learn more about Sentara Healthcareexternal

$16.75 - $21.25/hr

Part-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 29 days ago

Sentara Health rating

6.8

Company rating: 6.8 out of 10

Based on 417 frontline employees who took The Breakroom Quiz

Job description

City/State
Norfolk, VA
Work Shift
First (Days)
Overview:
Part-Time, Nights, Emergency Department
As a Patient Access Representative with Sentara, you will be responsible for all aspects of the patient registration process, including: verifying the patient identity and selecting the correct patient record, reviewing schedules and physician orders to register the patient for the appropriate service, scanning important documents such as insurance cards, ID's, Living Wills, and POAs and verifying and entering the patient's demographic and insurance information in the electronic health record. During the registration process, the Patient Access Rep will explain and complete complex regulatory and compliance documents and adhere to all applicable privacy and compliance standards. They also explain and collect co-payments, deposits, and outstanding balances and perform the transactions securely. In most areas, the Patient Access Rep is the first point of contact for patients and provides the first impression of Sentara. They greet patients and families, answer questions, and ensure the patients arrive to the appropriate service area at the right time. The Patient Access Rep may also perform scheduling, pre-admission, and discharge duties and provide supervision and patient information updates to families in waiting rooms.
Up to 1,500 Sign-On Bonus for Qualified Candidates!
Education
HS - High School Grad or Equivalent
Certification/Licensure
No specific certification or licensure requirements
Experience
  • 2 years of Customer Service and/or Data Entry
  • Associate or bachelor's degree in Lieu of two years of experience
  • Proficiency in Keyboarding

Keywords: Customer Service, Patient Registration, Data Entry, Front Desk, Insurance, Insurance Verification, Talroo-Allied Health, Scheduling, Receptionist, Non-clinical,
Benefits: Caring For Your Family and Your Career
• Medical, Dental, Vision plans
• Adoption, Fertility and Surrogacy Reimbursement up to 10,000
• Paid Time Off and Sick Leave
• Paid Parental & Family Caregiver Leave
• Emergency Backup Care
• Long-Term, Short-Term Disability, and Critical Illness plans
• Life Insurance
• 401k/403B with Employer Match
• Tuition Assistance - 5,250/year and discounted educational opportunities through Guild Education
• Student Debt Pay Down - 10,000
• Reimbursement for certifications and free access to complete CEUs and professional development
• Pet Insurance
• Legal Resources Plan
• Colleagues may have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met
Sentara Leigh Hospital, located in Norfolk, VA, is a 274-bed acute care facility that opened in 1903 and relocated to its present site in 1977. Our hospital completed a renovation in 2016, including two new patient towers, a beautiful atrium, and a multi-story parking garage. Sentara Leigh Hospital includes a dedicated Orthopedic Hospital providing patients access to a full continuum of orthopedic care, from the preoperative phase and surgery to rehabilitation and home care services. Along with being a recognized accredited Primary Stroke Center, and Magnet hospital for nursing excellence, we also specialize in orthopedic and spine care, heart, vascular, maternity care, and general surgery. We are also home to the region's only 24-hour hyperbaric oxygen program that helps speed up the healing of carbon monoxide poisoning, wounds that won't heal, infections in which tissues are starved for oxygen, airborne chemical exposures, and scuba diving accidents.
Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.
In support of our mission "to improve health every day," this is a tobacco-free environment.
For positions that are available as remote work, Sentara Health employs associates in the following states:
Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.

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