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Access Representative Jobs in Ohio (NOW HIRING)

US Urology Partners

Patient Access Representative

Columbus, OH · On-site

$16.75 - $21.25/hr

At Central Ohio Urology Group, our Patient Access Representatives are the driving force behind every patient's first impression and final interaction. Our PARs enjoy the variety of working across ...

Cincinnati Children's

Patient Access Representative

Mason, OH · On-site

$16.25 - $20.75/hr

... Access Representative serves as a key front-line team member supporting patients, families, providers, and staff. This role is responsible for patient registration, scheduling, admissions support ...

Cincinnati Children's

Patient Access Representative

Mason, OH · On-site

$16.25 - $20.75/hr

... Access Representative serves as a key front-line team member supporting patients, families, providers, and staff. This role is responsible for patient registration, scheduling, admissions support ...

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Access Representative information

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How much do access representative jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for access representative in Ohio is $16.21, according to ZipRecruiter salary data. Most workers in this role earn between $15.29 and $16.20 per hour, depending on experience, location, and employer.

What is the difference between Access Representative vs Customer Service Representative?

AspectAccess RepresentativeCustomer Service Representative
Required CredentialsHigh school diploma; some roles may require certification in healthcare or insuranceHigh school diploma; customer service training often preferred
Work EnvironmentHealthcare facilities, insurance companies, government agenciesRetail, call centers, service industries
Employer & Industry UsageHealthcare, insurance, governmentRetail, telecommunications, hospitality

Access Representatives primarily work in healthcare or insurance settings, focusing on patient or client access, while Customer Service Representatives handle general customer inquiries across various industries. Both roles require strong communication skills and often similar certifications, but their work environments and specific responsibilities differ significantly.

Is it hard to be an access representative?

Being an access representative involves handling customer inquiries, verifying information, and providing assistance, which requires good communication skills and attention to detail. The job can be demanding during busy periods and may require familiarity with specific systems or certifications, but it generally depends on individual skills and experience.

What do you need to be an access representative?

To become an access representative, candidates typically need a high school diploma or equivalent, strong communication and customer service skills, and the ability to handle sensitive information securely. Some positions may require familiarity with computer systems or specific software, and on-the-job training is often provided.

What cities in Ohio are hiring for Access Representative jobs?

Cities in Ohio with the most Access Representative job openings:

Infographic showing various Access Representative job openings in Ohio as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 22% Part Time, and 6% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $33,726 per year, or $16.2 per hour.

Patient Access Representative

Columbus, OH • On-site

US Urology Partners
Investment Clubs and Venture Capital Companies • 501 - 1,000 employees
Learn more about US Urology Partnersexternal

$16.75 - $21.25/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 22 days ago

Job description

At Central Ohio Urology Group, our Patient Access Representatives are the driving force behind every patient's first impression and final interaction. Our PARs enjoy the variety of working across multiple satellite offices within the 270 loop - No two days are exactly the same. For those who thrive on change, excel in fast-paced settings, and love solving problems on the fly, this is the opportunity you've been waiting for.
Position Requirements - What You Need to Know Before Applying
Full-Time Commitment: This is a full-time position (Monday-Friday, 40 hours per week).
Shift Availability: Shifts may begin as early as 7:30 AM and may end as late as 5:30 PM. You must be available to work shifts within this range.
Reliable Transportation: You must have a valid driver's license and reliable transportation to travel locally to our satellite offices around I-270. Mileage reimbursement is available for eligible midday travel.
What You'll Do
As a Patient Access Representative, you'll be the anchor of each clinic you support - ensuring every patient is welcomed, every detail is managed, and every visit starts and ends on the right note.
Key duties include:
  • Meeting and greeting patients promptly, professionally, and with genuine care.
  • Managing the reception and departure process with efficiency and attention to detail.
  • Reviewing patient charts for accuracy, ensuring providers have everything they need to deliver excellent care.
  • Performing administrative tasks including scanning, sorting, and maintaining electronic medical records (EMR).

What You Bring
  • 1+ year of face-to-face customer service experience in a fast-paced, high-volume healthcare setting.
  • Exceptional communication skills - you're clear, courteous, responsive, and always one step ahead in keeping patients and providers informed.
  • Valid drivers license & reliable transportation - you'll need it to travel to your scheduled satellite locations.
  • Punctuality and dependability - your team and patients can count on you, every time.
  • A resourceful, proactive mindset - you're a self-starter who takes initiative and solves problems before they arise.

Why You'll Love This Role
  • You'll stay engaged: With a variety of locations, teams, and patient interactions, no two weeks look exactly the same - keeping your work dynamic and fulfilling.
  • You'll be the go-to problem solver: Resourceful, self-reliant, and solutions-driven - you'll step in and step up wherever needed.
  • You'll sharpen your communication superpowers: Exceptional communication isn't just a skill here - it's essential.
  • You'll be trusted: As a self-starter, you'll be relied on to manage your time effectively, ensuring you're fully prepared for each satellite location and communicating proactively if any delays or challenges arise.

What We Offer
  • Health Benefits within 30 days of hire - Medical, dental, vision & more!
  • Work-Life Balance - NO nights, weekends, holidays, or call - and yes, holidays are paid.
  • Paid Time Off (PTO) - begins accruing on your first day
  • Bring your A-game (and your A-list) - get rewarded for excellence and referrals
  • Competitive pay, real perks, and rewards that go beyond the paycheck - including mileage reimbursement for eligible midday travel.
  • Immersive onboarding & training - Comprehensive training blending hands-on learning, guided materials, and team support to equip you with the tools, knowledge, and confidence to thrive.

What We are Offer You
At U.S. Urology Partners, we are guided by four core values. Every associate living the core values makes our company an amazing place to work. Here "Every Family Matters"
Compassion
Make Someone's Day
Collaboration
Achieve Possibilities Together
Respect
Treat people with dignity
Accountability
Do the right thing
Beyond competitive compensation, our well-rounded benefits package includes a range of comprehensive medical, dental and vision plans, HSA / FSA, 401(k) matching, an Employee Assistance Program (EAP) and more.
About US Urology Partners
U.S. Urology Partners is one of the nation's largest independent providers of urology and related specialty services, including general urology, surgical procedures, advanced cancer treatment, and other ancillary services. Through Central Ohio Urology Group, Associated Medical Professionals of NY, Urology of Indiana, and Florida Urology Center, the U.S. Urology Partners clinical network now consists of more than 50 offices throughout the East Coast and Midwest, including a state-of-the-art, urology-specific ambulatory surgery center that is one of the first in the country to offer robotic surgery. U.S. Urology Partners was formed to support urology practices through an experienced team of healthcare executives and resources, while serving as a platform upon which NMS Capital is building a leading provider of urological services through an acquisition strategy.
U.S. Urology Partners is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, genetic information, arrest record, or any other characteristic protected by applicable federal, state or local laws. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment.

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