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Access Representative Jobs in Florida (NOW HIRING)

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Access Representative information

See Florida salary details

$11

$14

$16

How much do access representative jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for access representative in Florida is $14.06, according to ZipRecruiter salary data. Most workers in this role earn between $13.27 and $14.04 per hour, depending on experience, location, and employer.

What is the difference between Access Representative vs Customer Service Representative?

AspectAccess RepresentativeCustomer Service Representative
Required CredentialsHigh school diploma; some roles may require certification in healthcare or insuranceHigh school diploma; customer service training often preferred
Work EnvironmentHealthcare facilities, insurance companies, government agenciesRetail, call centers, service industries
Employer & Industry UsageHealthcare, insurance, governmentRetail, telecommunications, hospitality

Access Representatives primarily work in healthcare or insurance settings, focusing on patient or client access, while Customer Service Representatives handle general customer inquiries across various industries. Both roles require strong communication skills and often similar certifications, but their work environments and specific responsibilities differ significantly.

Is it hard to be an access representative?

Being an access representative involves handling customer inquiries, verifying information, and providing assistance, which requires good communication skills and attention to detail. The job can be demanding during busy periods and may require familiarity with specific systems or certifications, but it generally depends on individual skills and experience.

What do you need to be an access representative?

To become an access representative, candidates typically need a high school diploma or equivalent, strong communication and customer service skills, and the ability to handle sensitive information securely. Some positions may require familiarity with computer systems or specific software, and on-the-job training is often provided.

What cities in Florida are hiring for Access Representative jobs?

Cities in Florida with the most Access Representative job openings:

Infographic showing various Access Representative job openings in Florida as of August 2026, with employment types broken down into 1% As Needed, 68% Full Time, 25% Part Time, and 6% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $29,254 per year, or $14.1 per hour.

Patient Access Representative

Miami Beach, FL • On-site

Mount Sinai Medical Center
Hospitals • 1 - 5K employees
Learn more about Mount Sinai Medical Centerexternal

$17 - $21.75/hr

Full-time

Medical, Life, Retirement, PTO

Re-posted 24 days ago

Key responsibilities

  • Collect and enter accurate patient information into the system within established time frames.

  • Verify insurance details, obtain necessary referrals and authorizations, and ensure documentation is complete and accurate.

  • Conduct self-audits of registration data to maintain a low error ratio and assist in achieving monthly audit goals.

Job description

Patient Access Representative 

Base Salary plus bonus!

Front Desk Cancer Center Registration - Monday - Friday Day Shift

As Mount Sinai grows, so does our legacy in high-quality health care.

Since 1949, Mount Sinai Medical Center has remained committed to providing access to its diverse community. In delivering an unmatched level of clinical expertise, our medical center is committed to recruiting and training top healthcare workers from across the country. We offer the latest in advanced medicine, technology, and comfort in 12 facilities across Miami-Dade (including our 674-bed main campus facility) and Monroe Counties, with 38 medical services, including cancer care, 24/7 emergency care, orthopedics, cardiovascular care, and more. Mount Sinai takes pride in being South Florida's largest private independent not-for-profit hospital,dedicated to continuing the training of the next generation of medical pioneers.

Culture of Caring: The Sinai Way

Our hardworking, tight-knit community of more than 4,000 dedicated employees fosters an environment of care and compassion. Each member plays a vital role in our collective mission to deliver excellent healthcare through innovation, education, and research. At Mount Sinai, we take pride in our achievements, aiming to be a beacon of quality healthcare in South Florida. We welcome all healthcare professionals to join our thriving community and contribute to our pursuit for clinical excellence.

Position Responsibilities:

  • Collects accurate and complete patient information (i.e.. legal name permanent/local address phone number next of kin employer guarantor insurance information physician etc. and enters in the system within the established time frames.
  • Verifies and enters completed insurance information which includes eligibility benefits (i.e.. Deductibles co-payments out of pocket expenses maximum lifetime coverage exclusion/limitations/pre-existing conditions etc.) in the insurance verification screen and note fields and obtains appropriate referrals pre-certification and/or authorizations for all patient as follows: scheduled patients no later that 24 hours. Unscheduled patients at point of service within the established time frames.
  • Prior to the end of shift conducts self-audit of all registration to insure that information is accurate and complete maintaining less than 5% error ratio. Assisting to maintain the Patient Access monthly audit goal of 100%. Audit includes opt out information correct insurance plans authorization ID numbers Patient Types Duplicate Medical Record Numbers ACHA and MSP information.
  • Assist patient in understanding his/her insurance benefits and explains hospital financial and deposit policies including up front collections and follows established guidelines for up-front collections and collects and disburses revenue ensuring at all times 100% accuracy of all ledgers and receipts in accordance with established guidelines.

  • Insure that every registration has attached the correct prescription for procedure diagnosis (no R/O) hopsital name printed physician's name address on RX/referral and signature of physician.

Qualifications:

  • One year prior experience in registration collections and insurance verifications preferred.
  • Excellent communication and customer service skills. 
  • Bilingual in Spanish

  • High school graduate or equivalent level of training. Some college preferred

Benefits:

We believe in the physical and mental well-being of our employees and are committed to offering comprehensive benefits that fit their personal needs. Our robust employee benefits package includes:

  • Health benefits
  • Life insurance
  • Long-term disability coverage
  • Healthcare spending accounts
  • Retirement plan
  • Paid time off
  • Tuition reimbursement
  • Employee assistance program
  • Wellness program

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