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Access Control Representative Jobs in Texas (NOW HIRING)

Citadel Access Solutions

Outside Sales

Arlington, TX · On-site

$65K - $70K/yr

Position Overview The Outside Sales Representative is responsible for driving new business and expanding existing accounts by selling commercial door, gate, and access control solutions . This role ...

ASSA ABLOY

Customer Service Representative I

Austin, TX · On-site

$15.75 - $21.50/hr

The Customer Service Representative I plays an essential role in maintaining strong customer ... HID Physical Access Control Solutions (PACS) is at the forefront of securing spaces with advanced ...

Assa Abloy

Customer Service Representative I

Austin, TX · On-site

$15.75 - $21.50/hr

The Customer Service Representative I plays an essential role in maintaining strong customer ... HID Physical Access Control Solutions (PACS) is at the forefront of securing spaces with advanced ...

HID Global

Customer Service Representative I

Austin, TX · On-site

$15.75 - $21.50/hr

The Customer Service Representative I plays an essential role in maintaining strong customer ... HID Physical Access Control Solutions (PACS) is at the forefront of securing spaces with advanced ...

ASSA ABLOY

Customer Service Representative I

Austin, TX · On-site

$15.75 - $21.50/hr

The Customer Service Representative I plays an essential role in maintaining strong customer ... HID Physical Access Control Solutions (PACS) is at the forefront of securing spaces with advanced ...

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Access Control Representative information

What is an access control representative?

Access Control Representatives are professionals responsible for monitoring and managing the entry and exit of people and vehicles in a facility or secure area. They verify identification, issue access badges, and ensure that only authorized individuals are allowed into restricted zones. These representatives may also operate security equipment, respond to security breaches, and enforce company policies regarding access. Their role is crucial in maintaining a safe and secure environment for staff, visitors, and property.

What are the key skills and qualifications needed to thrive as an access control representative?

To thrive as an Access Control Representative, you need strong observational skills, attention to detail, and a high school diploma or equivalent. Familiarity with security systems, access management software, and identification verification tools is typically required. Excellent communication, professionalism, and conflict resolution abilities are important soft skills for interacting with visitors and handling security concerns. These competencies ensure the safety, security, and smooth operation of facilities by effectively managing access and responding to potential issues.

What are some common challenges faced by access control representatives, and how can they be effectively managed?

Access Control Representatives often encounter challenges such as managing high volumes of visitors during peak times, addressing unauthorized entry attempts, and maintaining vigilance over extended shifts. To effectively manage these, it's important to stay calm under pressure, communicate clearly with both visitors and team members, and follow established protocols. Many organizations provide ongoing training and support, which helps representatives stay updated on procedures and best practices for ensuring workplace safety and security.

What is the difference between Access Control Representative vs Security Guard?

AspectAccess Control RepresentativeSecurity Guard
Required CredentialsSecurity certifications, background checksBasic security training, sometimes licensing
Work EnvironmentControlled access points, offices, facilitiesPatrols, premises, event venues
Employer & Industry UsageCorporate, government, facilities managementPrivate security firms, event security

Both roles focus on security but differ in scope. Access Control Representatives primarily manage access points and verify identities, often working indoors in controlled environments. Security Guards have a broader role, patrolling premises and responding to incidents. Understanding these differences helps in choosing the right career path or job search focus.

What cities in Texas are hiring for Access Control Representative jobs?

Cities in Texas with the most Access Control Representative job openings:

Infographic showing various Access Control Representative job openings in Texas as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 22% Part Time, 7% Contract, and 1% Nights. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution.

Project Manager - Surveillance & Access Control

Coppell, TX • On-site

Aerowave Technologies
Telecommunications • 11 - 50 employees
Learn more about Aerowave Technologiesexternal

$85K - $95K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 9 days ago

Job description

Company Overview
At Aerowave Technologies, we measure success by the number of our clients' lives we connect. Our goal is to connect 120,000 lives in 2031, and we have provided safety and security technology solutions, specifically two-way radio systems and surveillance and access control solutions, to a diverse and growing base of blue-chip clients for over 25 years. We take enormous pride in our reputation for providing exceptional client service and highly value the relationships we've built with our clients.
Aerowave runs on the Entrepreneurial Operating System (EOS) to strengthen six key components of our business: Vision, People, Data, Process, Issues, and Traction.
Company Core Values
We have built our culture around four Core Values:
  • Our Client is our North Star
  • Win Together
  • Constant Improvement
  • Deliver Solutions, Not Excuses

Our Client is our North Star means we adapt and adjust to serve our clients above all else. Win Together means we encourage each other to make a positive impact every day. Constant Improvement means we make a little progress every day, leading to BIG results. Deliver Solutions, Not Excuses means we solve challenging problems and hold ourselves accountable. We don't blame others. We hire, review, reward, and recognize our teammates based on these Core Values. It's critical that you share these values to succeed at Aerowave.
Position Summary:
Aerowave is seeking an experienced Security Project Manager for a direct hire opportunity, helping with the planning, execution, implementation, and finalization of complex security installation. We are looking for individuals who will pay attention to detail, solve problems, and work efficiently under minimal supervision. The ideal candidate will, under general supervision, maintain a highly analytical and problem-solving mindset while working as a team player and must have experience with the following:
Pre-Project:
  • At start-up, provide initial interface with client to assess scope of work, schedule and resources necessary to successfully complete a project.
  • Work with the Operations team to ensure proper materials, equipment and labor are available and place orders as needed.
  • Specific to the client, establish project objectives, policies, procedures and performance standards within boundaries of corporate policies.

Project Implementation:
  • Manage project scheduling requirements including material purchases, deliveries and returns, identification of products and parts, quantities, timing of material purchases, etc. to control costs and meet contract requirements.
  • Manage subcontractor and vendor relationships; streamline project activities for efficiencies; communicate with staff and upper management to keep all informed of client and job requirements.
  • Resolving client issues and concerns or plan deviations; communicate with internal and external stakeholders to ensure client needs and priorities are being properly addressed.
  • Work with operations or individually preparing all change orders for presentation to the client. Negotiate all change orders to a conclusion.
  • Manage job cost/profitability and schedules through internal systems and reports: work with client teams to meet master schedule such as providing specific work dates for scheduled items; communicate with internal resources regarding project updates, scope changes, order changes, and other events impacting the project; ensure Service Level Agreements (SLAs) are met. Track projects, evaluate cost vs. performance to ensure projects come in on time and within budget.
  • Represent the company in client project meetings.
  • Participate in all meetings, conference calls and company required meetings throughout the year.
  • Program CCTV system with tech onsite (configure IP cameras, NVR, aim cameras, set up VMS per client specs, etc.)

Project Close out:
  • Ensure all project close-outs are completed efficiently and accurately. May be required to assist in accounts receivable when required.
  • Manage client acceptance and sign off of the projects.
  • Communicate construction notice-to-proceed requirements to clients when required.
  • Complete all project closeouts, including site walks, punch list item completion, document scanning, test results, etc.
  • Ensure all construction related documentation is properly retained and stored.

What You Will Be Doing:
  • Plan and manage jobs.
  • Obtain necessary resources, plan, and schedule work.
  • Oversee Planner Board management.
  • Update job status throughout project lifecycle.
  • Submit procurement requests and coordinate procurement and delivery.
  • Complete project closeout documentation and update systems accordingly.
  • Manage job-related communications.
  • Conduct kickoff calls and coordinate scheduling with clients.
  • Submit billing requests.
  • Forecast job scheduling.
  • Program CCTV systems
  • Oversee project closeout.
  • Create/approve quotes and submit them through NetSuite for approval (DOA).
  • Adhere to SOP guidelines for jobs.

What You Will Bring To The Team:
  • Proven ability to organize, prioritize, and manage multiple projects or portions of projects and teams.
  • Experience with ERP systems and developing reports for management review.
  • Strong communication and collaboration skills, with the ability to interact effectively with clients and internal teams.
  • Minimum Experience: 2 years relevant project management experience in CCTV and Access Control industry
  • Preferred CSP or PMP certification.

Benefits:
  • 50% or more of individual employee's medical insurance paid.
  • Dental and Vision insurance offered.
  • 401(k) match after one year.
  • 2 weeks per year of Paid Time Off (see employee handbook for details).
  • Paid Holiday time (New Year's Day, Memorial Day, July 4th, Labor Day, Thanksgiving Day, Christmas Eve, and Christmas Day).
  • Company cell phone, if desired.
  • Laptop

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