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Access Associate Jobs in Ruckersville, VA (NOW HIRING)

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Access Associate information

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$40.9K

$96.2K

$153.5K

How much do access associate jobs pay per year?

As of Sep 8, 2026, the average yearly pay for access associate in Ruckersville, VA is $96,221.00, according to ZipRecruiter salary data. Most workers in this role earn between $71,200.00 and $115,600.00 per year, depending on experience, location, and employer.

What are the typical daily responsibilities of an access associate in a healthcare setting?

As an Access Associate, your day-to-day responsibilities typically include greeting and registering patients, verifying insurance information, scheduling appointments, and answering patient inquiries both in person and over the phone. You'll collaborate closely with clinical staff, billing departments, and other administrative professionals to ensure a smooth patient experience and accurate record-keeping. Attention to detail and strong communication skills are essential, as you'll often be the first point of contact for patients entering the facility. This role requires adaptability, as you may need to handle high volumes of patient interactions during peak hours.

What are the key skills and qualifications needed to thrive as an access associate, and why are they important?

To thrive as an Access Associate, you need strong organizational skills, attention to detail, and familiarity with healthcare operations, typically supported by a high school diploma or equivalent. Proficiency with electronic health record (EHR) systems, scheduling software, and patient registration tools is commonly required. Excellent communication, customer service, and problem-solving skills help build rapport with patients and handle sensitive situations effectively. These skills ensure efficient patient intake, accurate information management, and a positive experience for both patients and healthcare teams.

What is the difference between Access Associate vs Customer Service Representative?

AspectAccess AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may require certifications in healthcare or administrative supportHigh school diploma or equivalent; customer service training often preferred
Work EnvironmentHealthcare facilities, administrative offices, or clinicsCall centers, retail, or office settings
Employer & Industry UsageHospitals, clinics, healthcare providersRetail, telecommunications, banking, and service industries
Common Search & ComparisonOften compared for roles involving patient or client access to servicesCompared for roles involving customer interaction and support

The main difference between an Access Associate and a Customer Service Representative lies in their work environment and focus. Access Associates typically work in healthcare settings, managing patient access and administrative tasks, while Customer Service Representatives work across various industries handling customer inquiries and support. Both roles require strong communication skills and a high school diploma, but their specific responsibilities and industry contexts differ.

What cities near Ruckersville, VA are hiring for Access Associate jobs?

Cities near Ruckersville, VA with the most Access Associate job openings:

Infographic showing various Access Associate job openings in Ruckersville, VA as of August 2026, with employment types broken down into 1% As Needed, 64% Full Time, 29% Part Time, and 6% Contract. Highlights an 78% Physical, 2% Hybrid, and 20% Remote job distribution, with an average salary of $96,221 per year, or $46.3 per hour.

Access Associate Senior - Ambulatory Access Operations

University of Virginia

Gordonsville, VA • On-site

$19.50 - $29.55/hr

Other

Medical, Dental, Vision, Retirement, PTO

Re-posted 13 days ago


University Of Virginia rating

7.9

Company rating: 7.9 out of 10

Based on 35 frontline employees who took The Breakroom Quiz

213th of 631 rated colleges and universities


Job description

Make a meaningful impact?on?the front line of patient access and experience. As an Access Associate Senior at UVA Health, you play a critical role in ensuring patients receive seamless, compassionate entry into care across a complex and high-performing academic medical system.???The Access Associate Senior role may be available to be hybrid work-from-home after 6 months.

?The starting base rate for this role is $19.50/hr. Individual compensation will be?determined?by the selected candidate's?previous?work experience, education, and/or experience,?we?also offer a $3,500 sign on bonus which requires a?2-year?commitment?to UVA Health.??

The Role ?

In this high-impact position, you will serve as a trusted access expert across multiple clinical settings, supporting patient intake, registration, scheduling, and financial clearance functions. Your ability to adapt quickly,?maintain?accuracy, and provide outstanding service will directly influence both patient experience and operational efficiency.?

On any given day, you may:?

  • Perform? patient registration, insurance verification, and demographic updates ?with?a high level?of accuracy?

  • Coordinate and manage? appointment scheduling ?across a variety of specialty and primary care services?

  • Communicate directly with patients and families,?providing? clear guidance on processes, expectations, and next steps ?

  • Collaborate with clinical teams, providers, and fellow access staff to? resolve complex scheduling or registration challenges ?

  • Maintain composure in a? fast-paced, high-volume environment ?while prioritizing both patient care and compliance standards?

This role demands strong judgment, adaptability, and a patient-centered mindset, as you will be stepping into diverse workflows and?cross functioning?teams?while upholding UVA Health's?high standards?of excellence.?

? Why UVA Health

?UVA Health is a nationally recognized academic health system where?access?professionals play a vital role in delivering coordinated, high-quality care. This position offers the opportunity to broaden your?expertise?across multiple service lines while contributing to a system known for innovation, quality, and patient-centered care.?

  • Be part of a? leading academic medical center ?recognized for advancing clinical care, research, and education?

  • Work in a? Magnet-designated environment ?that values collaboration, accountability, and professional growth?

  • Gain exposure to? diverse clinical specialties and operational workflows , accelerating your career development in patient access and revenue cycle operations?

  • Join a team committed to? exceptional patient experiences , where access is seen as the first and most critical step in the care journey?

  • Contribute to a health system that continuously invests in? process improvement, digital tools, and patient access innovation ?

  • Collaborate with experienced leaders and colleagues who prioritize? mentorship, teamwork, and continuous learning ?

This role is strategically important as UVA Health continues to expand access across the region, ensuring patients receive?timely, efficient, and compassionate entry into care.?

MINIMUM REQUIREMENTS

Education: High School Diploma required Associates degree preferred.

Experience: 2 years relevant experience. Access Associates fully cross-trained to cover multiple specialties will be considered in lieu of the 2 years relevant experience.

Licensure: None required.

PHYSICAL DEMANDS

Job requires sitting for prolonged periods; Repetitive motion: (computer and mouse use). Proficient communicative skill across spoken, writing domains, adequate auditory and visual skills; Attention to detail and ability to write legibly and compose messages clearly and concisely.

The pay range for this role is $19.50 - $29.55 hourly. Individual compensation will be determined by the selected candidate's qualifications, previous work experience, and/or education.

Benefits

  • Comprehensive Benefits Package: Medical, Dental, and Vision Insurance

  • Paid Time Off, Long-term and Short-term Disability, Retirement Savings

  • Health Saving Plans, and Flexible Spending Accounts

  • Certification and education support

  • Generous Paid Time Off

UVA Health (https://jobs.virginia.edu/why-uva-health) is a world-class Magnet Recognized academic medical center and health system with a level 1 trauma center. 2023-2024 U.S. News & World Report "Best Hospitals" guide (https://health.usnews.com/best-hospitals/area/va/university-of-virginia-medical-center-6344000) rates UVA Health University Medical Center as "High Performing" in 5 adult specialties and 14 conditions/procedures. We are one of 70 National Cancer Institute designated cancer centers. UVA Health Children's (https://jobs.virginia.edu/uva-childrens) is named by 2023-2024 U.S. News & World Report (https://health.usnews.com/best-hospitals/area/va/university-of-virginia-childrens-hospital-PA6344000) as the best children's hospital in Virginia with 9 specialties ranked among the best in the nation. Our footprint also encompasses 3 community hospitals and an integrated network of primary and specialty care clinics throughout Charlottesville, Culpeper, Northern Virginia, and beyond.

The University of Virginia is an equal opportunity employer. All interested persons are encouraged to apply, including veterans and individuals with disabilities. Learn more about UVA's commitment to non-discrimination and equal opportunity employment (https://eocr.virginia.edu/notice-non-discrimination-and-equal-opportunity) .


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About University of Virginia

Sourced by ZipRecruiter

The University of Virginia is distinctive among institutions of higher education. Founded by Thomas Jefferson in 1819, the University sustains the ideal of developing, through education, leaders who are well-prepared to shape the future of the nation.

Industry

Colleges, universities, and professional schools

Company size

10,000+ Employees

Headquarters location

Charlottesville, VA, US

Year founded

1819