Certified Healthcare Access Associate within 1 year Required Courses and Training: * Become fully trained on trauma/TAT policies and procedures within 6 months of employment where deemed necessary ...
Certified Healthcare Access Associate within 1 year Required Courses and Training: * Become fully trained on trauma/TAT policies and procedures within 6 months of employment where deemed necessary ...
Patient Access Representative Office - Sleep Disorders Center - Full Time
Indiana, PA · On-site
$15.75 - $20/hr
CHAA Certified Healthcare Access Associate preferred Skills: * Communication | Critical thinking | Teamwork | EMR | Time management | Problem-solving | Attention to detail WORKING CONDITIONS * WORK ...
Patient Access Representative Office - Sleep Disorders Center - Full Time
Indiana, PA · On-site
$15.75 - $20/hr
CHAA Certified Healthcare Access Associate preferred Skills: * Communication | Critical thinking | Teamwork | EMR | Time management | Problem-solving | Attention to detail WORKING CONDITIONS * WORK ...
Certified Healthcare Access Associate within 1 year Required Courses and Training: * Become fully trained on trauma/TAT policies and procedures within 6 months of employment where deemed necessary ...
Certified Healthcare Access Associate within 1 year Required Courses and Training: * Become fully trained on trauma/TAT policies and procedures within 6 months of employment where deemed necessary ...
The Community Hospital Registration Associate advances the revenue cycle process for services ... Patient Access professionals hold the honor of being the initial point of contact for patients when ...
The Community Hospital Registration Associate advances the revenue cycle process for services ... Patient Access professionals hold the honor of being the initial point of contact for patients when ...
Non Bargained Position Community Hospital Registration Associate - Revenue Cycle Patient Access Location US:PA:Lancaster | Clerical and Administrative | Part Time Req ID 91258
Non Bargained Position Community Hospital Registration Associate - Revenue Cycle Patient Access Location US:PA:Lancaster | Clerical and Administrative | Part Time Req ID 91258
The Senior Registration Associate provides line-level technical expertise to support all functions performed by the Hospital-Based Patient Access positions performed in the hospital settings. The ...
The Senior Registration Associate provides line-level technical expertise to support all functions performed by the Hospital-Based Patient Access positions performed in the hospital settings. The ...
The Community Hospital Registration Associate advances the revenue cycle process for services ... Patient Access serves as the initial stage in the healthcare journey, marking the outset for ...
The Community Hospital Registration Associate advances the revenue cycle process for services ... Patient Access serves as the initial stage in the healthcare journey, marking the outset for ...
The Community Hospital Registration Associate advances the revenue cycle process for services ... Patient Access professionals hold the honor of being the initial point of contact for patients when ...
The Community Hospital Registration Associate advances the revenue cycle process for services ... Patient Access professionals hold the honor of being the initial point of contact for patients when ...
The Community Hospital Registration Associate advances the revenue cycle process for services ... Patient Access serves as the initial stage in the healthcare journey, marking the outset for ...
The Community Hospital Registration Associate advances the revenue cycle process for services ... Patient Access serves as the initial stage in the healthcare journey, marking the outset for ...
The Community Hospital Registration Associate advances the revenue cycle process for services ... Patient Access serves as the initial stage in the healthcare journey, marking the outset for ...
The Community Hospital Registration Associate advances the revenue cycle process for services ... Patient Access serves as the initial stage in the healthcare journey, marking the outset for ...
The Community Hospital Registration Associate advances the revenue cycle process for services ... Patient Access serves as the initial stage in the healthcare journey, marking the outset for ...
The Community Hospital Registration Associate advances the revenue cycle process for services ... Patient Access serves as the initial stage in the healthcare journey, marking the outset for ...
The Community Hospital Registration Associate advances the revenue cycle process for services ... Patient Access professionals hold the honor of being the initial point of contact for patients when ...
The Community Hospital Registration Associate advances the revenue cycle process for services ... Patient Access professionals hold the honor of being the initial point of contact for patients when ...
The Community Hospital Registration Associate advances the revenue cycle process for services ... Patient Access serves as the initial stage in the healthcare journey, marking the outset for ...
The Community Hospital Registration Associate advances the revenue cycle process for services ... Patient Access serves as the initial stage in the healthcare journey, marking the outset for ...
Senior Registration Associate - Revenue Cycle Patient Access Hospital Services
Lancaster, PA · On-site
The Senior Registration Associate provides line-level technical expertise to support all functions performed by the Hospital-Based Patient Access positions performed in the hospital settings. The ...
Senior Registration Associate - Revenue Cycle Patient Access Hospital Services
Lancaster, PA · On-site
The Senior Registration Associate provides line-level technical expertise to support all functions performed by the Hospital-Based Patient Access positions performed in the hospital settings. The ...
Outpatient Registration Associate - Revenue Cycle Patient Access Hospital Services
Camp Hill, PA · On-site
Non Bargained Position Outpatient Registration Associate - Revenue Cycle Patient Access Hospital Services Location US:PA: Camp Hill | Clerical and Administrative | Part Time Req ID 100494
Outpatient Registration Associate - Revenue Cycle Patient Access Hospital Services
Camp Hill, PA · On-site
Non Bargained Position Outpatient Registration Associate - Revenue Cycle Patient Access Hospital Services Location US:PA: Camp Hill | Clerical and Administrative | Part Time Req ID 100494
The Community Hospital Registration Associate advances the revenue cycle process for services rendered within a community hospital setting, both inpatient and outpatient. The incumbent is responsible ...
The Community Hospital Registration Associate advances the revenue cycle process for services rendered within a community hospital setting, both inpatient and outpatient. The incumbent is responsible ...
The Community Hospital Registration Associate advances the revenue cycle process for services rendered within a community hospital setting, both inpatient and outpatient. The incumbent is responsible ...
The Community Hospital Registration Associate advances the revenue cycle process for services rendered within a community hospital setting, both inpatient and outpatient. The incumbent is responsible ...
The Community Hospital Registration Associate advances the revenue cycle process for services rendered within a community hospital setting, both inpatient and outpatient. The incumbent is responsible ...
The Community Hospital Registration Associate advances the revenue cycle process for services rendered within a community hospital setting, both inpatient and outpatient. The incumbent is responsible ...
The Community Hospital Registration Associate advances the revenue cycle process for services rendered within a community hospital setting, both inpatient and outpatient. The incumbent is responsible ...
The Community Hospital Registration Associate advances the revenue cycle process for services rendered within a community hospital setting, both inpatient and outpatient. The incumbent is responsible ...
The Hospital Admissions Registration Associate advances the revenue cycle process for services rendered within a bedded hospital setting. The incumbent is responsible for securing all information ...
The Hospital Admissions Registration Associate advances the revenue cycle process for services rendered within a bedded hospital setting. The incumbent is responsible for securing all information ...
Access Associate information
See Pennsylvania salary details
$46.1K - $57.6K
2% of jobs
$57.6K - $69.2K
6% of jobs
$80.2K is the 25th percentile. Wages below this are outliers.
$69.2K - $80.7K
17% of jobs
$80.7K - $92.2K
15% of jobs
The median wage is $99.2K / yr.
$92.2K - $103.7K
15% of jobs
$103.7K - $115.3K
11% of jobs
$124.2K is the 75th percentile. Wages above this are outliers.
$115.3K - $126.8K
11% of jobs
$126.8K - $138.3K
9% of jobs
$138.3K - $149.9K
6% of jobs
$149.9K - $161.4K
5% of jobs
$161.4K - $172.9K
2% of jobs
$46.1K
$108.4K
$172.9K
How much do access associate jobs pay per year?
As of Aug 9, 2026, the average yearly pay for access associate in Pennsylvania is $108,420.00, according to ZipRecruiter salary data. Most workers in this role earn between $80,200.00 and $130,300.00 per year, depending on experience, location, and employer.
How to become a patient access associate?
To become a patient access associate, candidates typically need a high school diploma or equivalent and strong communication and customer service skills. Relevant experience in healthcare or administrative roles can be beneficial, and some employers may require familiarity with electronic health records (EHR) systems or certification in medical office administration.
What is an access associate at a hospital?
An access associate at a hospital is responsible for managing patient admissions, verifying insurance information, and ensuring accurate registration. They often use hospital information systems and require strong communication skills to coordinate between patients and healthcare staff.
What are the key skills and qualifications needed to thrive as an access associate, and why are they important?
To thrive as an Access Associate, you need strong organizational skills, attention to detail, and familiarity with healthcare operations, typically supported by a high school diploma or equivalent. Proficiency with electronic health record (EHR) systems, scheduling software, and patient registration tools is commonly required. Excellent communication, customer service, and problem-solving skills help build rapport with patients and handle sensitive situations effectively. These skills ensure efficient patient intake, accurate information management, and a positive experience for both patients and healthcare teams.
What are the typical daily responsibilities of an access associate in a healthcare setting?
As an Access Associate, your day-to-day responsibilities typically include greeting and registering patients, verifying insurance information, scheduling appointments, and answering patient inquiries both in person and over the phone. You'll collaborate closely with clinical staff, billing departments, and other administrative professionals to ensure a smooth patient experience and accurate record-keeping. Attention to detail and strong communication skills are essential, as you'll often be the first point of contact for patients entering the facility. This role requires adaptability, as you may need to handle high volumes of patient interactions during peak hours.
What is the difference between Access Associate vs Customer Service Representative?
| Aspect | Access Associate | Customer Service Representative |
|---|---|---|
| Required Credentials | High school diploma or equivalent; some roles may require certifications in healthcare or administrative support | High school diploma or equivalent; customer service training often preferred |
| Work Environment | Healthcare facilities, administrative offices, or clinics | Call centers, retail, or office settings |
| Employer & Industry Usage | Hospitals, clinics, healthcare providers | Retail, telecommunications, banking, and service industries |
| Common Search & Comparison | Often compared for roles involving patient or client access to services | Compared for roles involving customer interaction and support |
The main difference between an Access Associate and a Customer Service Representative lies in their work environment and focus. Access Associates typically work in healthcare settings, managing patient access and administrative tasks, while Customer Service Representatives work across various industries handling customer inquiries and support. Both roles require strong communication skills and a high school diploma, but their specific responsibilities and industry contexts differ.
What are the most commonly searched types of Access jobs in Pennsylvania? The most popular types of Access jobs in Pennsylvania are:
What cities in Pennsylvania are hiring for Access Associate jobs? Cities in Pennsylvania with the most Access Associate job openings:
Full-time
Medical, Retirement, PTO
Re-posted 21 days ago
WellSpan Health rating
7.6
Based on 303 frontline employees who took The Breakroom Quiz
188th of 887 rated healthcare providers
Job description
General Summary
Oversees the daily operations of the Emergency Department of the Patient Access Department. Supervises work activities of assigned staff. Uses exceptional customer service practices. Represents WellSpan in a professional and positive manner. Provides support to Manager/Supervisor.
Shift
Full Time, 11P-7A, every 4th weekend, holiday rotation
Qualifications
Minimum Education:
- High School Diploma or GED Required
Work Experience:
- 1 year Relevant experience Required
- Demonstrated leadership potential Preferred
Licenses:
- Certified Healthcare Access Associate within 1 year Required
Courses and Training:
- Become fully trained on trauma/TAT policies and procedures within 6 months of employment where deemed necessary. within 180 days Required and
- Appropriate certification, as required Upon Hire Required
Knowledge, Skills, and Abilities:
- Excellent customer service, communication and interpersonal skills
- Serves as an on-call contact for coverage on an as needed basis
Benefits Offered:
- Comprehensive health benefits
- Flexible spending and health savings accounts
- Retirement savings plan
- Paid time off (PTO)
- Short-term disability
- Education assistance
- Financial education and support, including DailyPay
- Wellness and Wellbeing programs
- Caregiversupport via Wellthy
- Childcare referral service via Wellthy
Duties and Responsibilities
Essential Functions:
- Serves as the registration super-user and shift lead in the Emergency Department, supporting Patient Access staff and multi-disciplinary colleagues in matters of registration protocols and process flows
- Oversees daily operations of Emergency, Trauma Center and Labor and Delivery Department
- Performs duties as a working staff member and serves as a registration system super-user. (registering patients, collection of co-pays, real-time feedback, insurance verification etc.)
- Coordinating staffing and work assignments during the shift, real-time monitoring of registration performance
- In the absence of the team supervisor, serves as the primary leader for the team, and assists in re-assigning staff in response to census needs and changing priorities
- Works independently to troubleshoot technical issues and resolve personal conflicts.
- Provides feedback to supervisor for performance evaluations.
- Actively participates in the interview process for open positions for departments.
- Assists in the coaching and development of staff and implementing corrective action plans if necessary.
- Oversees training in general of new hires and implements new initiatives with current staff.
- Promotes the active engagement of all employees and supports recognition of staff accomplishments.
- Assists supervisor with projects as needed.
Common Expectations:
- Establishes and maintains communication with ancillary departments/entities to facilitate problem solving and continuous process improvement.
- Ability to work with clinical and non-clinical staff
- Assists in developing, establishing and maintaining policies, procedures and standards.
- Identifies patient needs and assists in the development and implementation of customer service initiatives. Evaluates outcomes to facilitate continuous process improvement.
- Enhances professional growth and development through participation in educational programs, current literature, and workshops.
- Requires flexibility in schedule as needed. On Call rotations may be required when applicable.
- Provides outstanding service to all customers; fosters teamwork; and practices fiscal responsibility through improvement and innovation
What WellSpan Health employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About Wellspan health
Sourced by ZipRecruiter
Industry
Hospitality services and health care and social assistance
Company size
10,000+ Employees
Headquarters location
Dublin, OH, US