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Access A Ride Customer Service Jobs in Georgia (NOW HIRING)

Eric Kyer Allstate

Customer service

Dalton, GA · On-site

$25K - $50K/yr

Welcome to Eric Kyer Allstate, a leading name in the insurance industry, where we pride ourselves on providing exceptional customer service. Situated in Dalton, Georgia, our team of professionals is ...

Eric Kyer Allstate

Customer service

Dalton, GA · On-site

$25K - $50K/yr

Welcome to Eric Kyer Allstate, a leading name in the insurance industry, where we pride ourselves on providing exceptional customer service. Situated in Dalton, Georgia, our team of professionals is ...

Skillsright-OneTen

Customer Service

Atlanta, GA · On-site

$15.50 - $21/hr

Candidates need to possess a minimum of two years of experience in their preferred industry ... Vertical BQ's: * 2+ years of experience providing outstanding customer service by showcasing ...

KFC

Customer Service

Fayetteville, GA · On-site

$15/hr

If you want to build a great career while providing fast, fun and friendly service to our customers ... KFC is the perfect place to learn, grow and succeed! We offer the following: * A commitment to ...

KFC

Customer Service

Newnan, GA

$15/hr

If you want to build a great career while providing fast, fun and friendly service to our customers ... KFC is the perfect place to learn, grow and succeed! We offer the following: * A commitment to ...

KFC

Customer Service

Bremen, GA · On-site

$15/hr

If you want to build a great career while providing fast, fun and friendly service to our customers ... KFC is the perfect place to learn, grow and succeed! We offer the following: * A commitment to ...

Forsyth County Chamber Of Commerce

Customer Service

Cumming, GA · On-site

$14.25 - $19.50/hr

... ensuring a safe work environment. Maintains merchandise presentation by stocking and rotating ... Provides customer service by acknowledging the customer, identifying customer needs, assisting with ...

Premier Rental Purchase

Customer Service

Snellville, GA · On-site

$15 - $18/hr

Conveys information to customers and maintains a constant level of communication with customers, co ... Responsible for delivery, retrieval, relocation, and service calls on rented (lease) merchandise.

Lyon Management Company - KFC

Customer Service

Dublin, GA

$13.75 - $18.50/hr

Build a strong Foundation both professionally and personally with a career at KFC! We're looking ... If you want to build a great career while providing fast, fun and friendly service to our customers ...

Lyon Management Company - KFC

Customer Service

Eastman, GA · On-site

$13 - $17.50/hr

Build a strong Foundation both professionally and personally with a career at KFC! We're looking ... If you want to build a great career while providing fast, fun and friendly service to our customers ...

Lyon Management Company - KFC

Customer Service

Baxley, GA · On-site

$13.25 - $18/hr

Build a strong Foundation both professionally and personally with a career at KFC! We're looking ... If you want to build a great career while providing fast, fun and friendly service to our customers ...

Lyon Management Company - KFC

Customer Service

Nashville, GA

$13 - $17.75/hr

Build a strong Foundation both professionally and personally with a career at KFC! We're looking ... If you want to build a great career while providing fast, fun and friendly service to our customers ...

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All JobsAccess A Ride Customer Service JobsAccess A Ride Customer Service Jobs in Georgia

Access A Ride Customer Service information

See Georgia salary details

$13

$19

$22

How much do access a ride customer service jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for access a ride customer service in Georgia is $19.66, according to ZipRecruiter salary data. Most workers in this role earn between $17.88 and $21.30 per hour, depending on experience, location, and employer.

What is an Access A Ride customer service representative?

Access-A-Ride customer service representatives assist riders who use the Access-A-Ride paratransit service, which provides transportation for people with disabilities who cannot use regular public transit. Their duties include answering questions about eligibility, scheduling rides, handling complaints or service issues, and providing information about policies and procedures. They play a crucial role in ensuring riders have a smooth and accessible transportation experience. Representatives may work via phone, email, or in-person at service centers.

What are some common challenges faced by Access A Ride customer service representatives and how can they be managed?

Access-A-Ride Customer Service representatives often encounter challenges such as handling high call volumes, assisting riders with disabilities, and resolving scheduling or service issues efficiently. It is important to remain patient, empathetic, and knowledgeable about program guidelines and resources to provide effective support. Representatives typically collaborate closely with dispatchers, drivers, and supervisors to ensure timely and accurate service, and ongoing training is provided to help manage complex situations and maintain high customer satisfaction.

What are the key skills and qualifications needed to thrive as an Access A Ride customer service representative, and why are they important?

To thrive as an Access A Ride Customer Service representative, you need strong customer service skills, attention to detail, and familiarity with transportation or paratransit operations, typically supported by a high school diploma or equivalent. Proficiency with scheduling software, call center phone systems, and databases is often required. Patience, problem-solving abilities, and effective communication are crucial soft skills for addressing diverse rider needs and resolving issues. These skills ensure efficient, compassionate service delivery and help maintain smooth operations for clients relying on accessible transportation.

What is the difference between Access A Ride Customer Service vs Access A Ride Driver?

AspectAccess A Ride Customer ServiceAccess A Ride Driver
Required CredentialsBasic customer service skills, possibly a high school diplomaValid driver's license, vehicle insurance, background check
Work EnvironmentOffice or call center, assisting customers over the phone or onlineOn the road, providing transportation services to clients
Employer & Industry UsagePart of transportation and mobility services, employed by Access A Ride

Access A Ride Customer Service representatives handle inquiries, scheduling, and support for riders, while Access A Ride Drivers are responsible for providing transportation. Both roles are essential in the mobility industry, but they differ in credentials, work environment, and daily responsibilities.

Access A Ride Customer Service jobs near you
Infographic showing various Access A Ride Customer Service job openings in Georgia as of September 2026, with employment types broken down into 86% Full Time, and 14% Part Time. Highlights an 100% In-person job distribution, with an average salary of $40,889 per year, or $19.7 per hour.

Customer service

Dalton, GA • On-site

Eric Kyer Allstate
See more jobs at Eric Kyer Allstateexternal

$25K - $50K/yr

Full-time

PTO

Re-posted yesterday

Job description

Welcome to Eric Kyer Allstate, a leading name in the insurance industry, where we pride ourselves on providing exceptional customer service. Situated in Dalton, Georgia, our team of professionals is dedicated to delivering a positive experience for every customer who interacts with us. We are currently seeking a Customer Service Specialist with a keen sense of responsibility and an inviting attitude to join our dynamic office environment. At Eric Kyer Allstate, we value your ability to connect with customers genuinely and build lasting relationships. Your role will be instrumental in ensuring customer satisfaction, answering inquiries, and providing assistance with our range of insurance products. If you have a passion for helping others and thrive in a supportive, energetic work setting, we invite you to apply and become part of a company that values excellence in service and customer satisfaction. Together, let's make a difference!


Benefits

Annual Base Salary + Commission + Bonus Opportunities

Paid Time Off (PTO)

Mon-Fri Schedule

Flexible Schedule

Career Growth Opportunities

Paid Holidays

Family Owned

Team Building Events

Appreciation Lunches

Hands on Training

Monthly Bonus Opportunities


Responsibilities

Customer Interaction: Provide prompt and courteous service to policyholders, addressing their inquiries and resolving any issues they may have.

Problem Solving: Effectively communicate solutions and options to customers, ensuring that their needs are met with the services provided.

Product Knowledge: Stay updated on the various insurance products offered by Allstate to better serve and inform customers.

Record Keeping: Maintain accurate records of customer interactions and transactions, ensuring all details are logged according to company standards.

Feedback Collection: Gather and report customer feedback to improve overall service quality and customer satisfaction.


Requirements

Education: High school diploma or equivalent required.

Experience: Previous customer service experience in a similar setting preferred.

Communication Skills: Strong verbal communication and interpersonal skills.

Problem-Solving: Ability to assess situations quickly and provide efficient solutions.

Customer-Focused: Exceptional dedication to providing outstanding customer service and ensuring client satisfaction.

Adaptability: Capable of working in a fast-paced environment.

Team Collaboration: Ability to work collaboratively with team members and other departments.

Computer Skills: Basic proficiency in using computer applications, such as email and customer management systems.