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Access A Ride Customer Service Jobs in Connecticut

Summit Wash Holdings

Entry Ride Operator

Fairfield, CT · On-site

$17 - $18/hr

At Summit Wash Holdings, all teammates produce speedy service in a fun and mutually respectful ... The Entry Ride Operator interacts with all customers and is responsible for exterior site ...

Summit Wash Holdings

Entry Ride Operator

Watertown, CT · On-site

$18/hr

At Summit Wash Holdings, all teammates produce speedy service in a fun and mutually respectful ... The Entry Ride Operator interacts with all customers and is responsible for exterior site ...

Summit Wash Holdings

Entry Ride Operator

Watertown, CT · On-site

$18/hr

At Summit Wash Holdings, all teammates produce speedy service in a fun and mutually respectful ... The Entry Ride Operator interacts with all customers and is responsible for exterior site ...

Summit Wash Holdings

Entry Ride Operator

Orange, CT · On-site

$17/hr

At Summit Wash Holdings, all teammates produce speedy service in a fun and mutually respectful ... The Entry Ride Operator interacts with all customers and is responsible for exterior site ...

Summit Wash Holdings

Entry Ride Operator

Bristol, CT · On-site

$17/hr

At Summit Wash Holdings, all teammates produce speedy service in a fun and mutually respectful ... The Entry Ride Operator interacts with all customers and is responsible for exterior site ...

Summit Wash Holdings

Entry Ride Operator

Manchester, CT · On-site

$17 - $18/hr

At Summit Wash Holdings, all teammates produce speedy service in a fun and mutually respectful ... The Entry Ride Operator interacts with all customers and is responsible for exterior site ...

Summit Wash Holdings

Entry Ride Operator

Orange, CT · On-site

$17/hr

At Summit Wash Holdings, all teammates produce speedy service in a fun and mutually respectful ... The Entry Ride Operator interacts with all customers and is responsible for exterior site ...

Summit Wash Holdings

Entry Ride Operator

Waterbury, CT · On-site

$17/hr

At Summit Wash Holdings, all teammates produce speedy service in a fun and mutually respectful ... The Entry Ride Operator interacts with all customers and is responsible for exterior site ...

Summit Wash Holdings

Entry Ride Operator

Danbury, CT · On-site

$18/hr

At Summit Wash Holdings, all teammates produce speedy service in a fun and mutually respectful ... The Entry Ride Operator interacts with all customers and is responsible for exterior site ...

Summit Wash Holdings

Entry Ride Operator

Norwalk, CT · On-site

$17/hr

At Summit Wash Holdings, all teammates produce speedy service in a fun and mutually respectful ... The Entry Ride Operator interacts with all customers and is responsible for exterior site ...

Summit Wash Holdings

Entry Ride Operator

Southport, CT · On-site

$17 - $18/hr

At Summit Wash Holdings, all teammates produce speedy service in a fun and mutually respectful ... The Entry Ride Operator interacts with all customers and is responsible for exterior site ...

Summit Wash Holdings

Entry Ride Operator

Fairfield, CT · On-site

$17 - $18/hr

At Summit Wash Holdings, all teammates produce speedy service in a fun and mutually respectful ... The Entry Ride Operator interacts with all customers and is responsible for exterior site ...

Summit Wash Holdings

Entry Ride Operator

Milford, CT · On-site

$17/hr

At Summit Wash Holdings, all teammates produce speedy service in a fun and mutually respectful ... The Entry Ride Operator interacts with all customers and is responsible for exterior site ...

Summit Wash Holdings

Entry Ride Operator

Manchester, CT · On-site

$17 - $18/hr

At Summit Wash Holdings, all teammates produce speedy service in a fun and mutually respectful ... The Entry Ride Operator interacts with all customers and is responsible for exterior site ...

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Showing results 21-40

All JobsAccess A Ride Customer Service JobsAccess A Ride Customer Service Jobs in Connecticut

Access A Ride Customer Service information

What is an Access A Ride customer service representative?

Access-A-Ride customer service representatives assist riders who use the Access-A-Ride paratransit service, which provides transportation for people with disabilities who cannot use regular public transit. Their duties include answering questions about eligibility, scheduling rides, handling complaints or service issues, and providing information about policies and procedures. They play a crucial role in ensuring riders have a smooth and accessible transportation experience. Representatives may work via phone, email, or in-person at service centers.

What are some common challenges faced by Access A Ride customer service representatives and how can they be managed?

Access-A-Ride Customer Service representatives often encounter challenges such as handling high call volumes, assisting riders with disabilities, and resolving scheduling or service issues efficiently. It is important to remain patient, empathetic, and knowledgeable about program guidelines and resources to provide effective support. Representatives typically collaborate closely with dispatchers, drivers, and supervisors to ensure timely and accurate service, and ongoing training is provided to help manage complex situations and maintain high customer satisfaction.

What are the key skills and qualifications needed to thrive as an Access A Ride customer service representative, and why are they important?

To thrive as an Access A Ride Customer Service representative, you need strong customer service skills, attention to detail, and familiarity with transportation or paratransit operations, typically supported by a high school diploma or equivalent. Proficiency with scheduling software, call center phone systems, and databases is often required. Patience, problem-solving abilities, and effective communication are crucial soft skills for addressing diverse rider needs and resolving issues. These skills ensure efficient, compassionate service delivery and help maintain smooth operations for clients relying on accessible transportation.

What is the difference between Access A Ride Customer Service vs Access A Ride Driver?

AspectAccess A Ride Customer ServiceAccess A Ride Driver
Required CredentialsBasic customer service skills, possibly a high school diplomaValid driver's license, vehicle insurance, background check
Work EnvironmentOffice or call center, assisting customers over the phone or onlineOn the road, providing transportation services to clients
Employer & Industry UsagePart of transportation and mobility services, employed by Access A Ride

Access A Ride Customer Service representatives handle inquiries, scheduling, and support for riders, while Access A Ride Drivers are responsible for providing transportation. Both roles are essential in the mobility industry, but they differ in credentials, work environment, and daily responsibilities.

Access A Ride Customer Service jobs near you
Infographic showing various Access A Ride Customer Service job openings in Connecticut as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 17% Part Time, 2% Temporary, and 5% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution.

Entry Ride Operator

Fairfield, CT • On-site

Summit Wash Holdings
501 - 1,000 employees
Learn more about Summit Wash Holdingsexternal

$17 - $18/hr

Part-time

Medical, Dental, Vision, PTO

Re-posted 16 days ago

Key responsibilities

  • Speak or sing into a microphone or headset to entertain customers and members.

  • Ensure vehicles are processed safely and efficiently into the car wash tunnel while maintaining a clean and safe work area.

  • Assist customers by pointing to directional signs and creating a positive experience during interactions.

Job description

IMPORTANT - REQUIRED NEXT STEP
As part of our hiring process, all applicants are required to complete the Predictive Index (PI) Behavioral Assessment.
The PI Behavioral Assessment isnot a test, and there are no right or wrong answers. It helps us better understand your natural workplace preferences and behaviors.
Please complete the assessment when prompted. Completion is required for your application to move forward in the review process.
Benefits, and Perks
- Medical, Dental, and Vision Insurance
- Flexible scheduling
- Paid Time Off (PTO)
- Career Growth based on Performance and not Seniority - 75% of employees were promoted within Summit Wash Holdings
- Referral Bonus up to $800.00 per qualified hire, dependent on position
- Free Car Wash Membership
Who are we?
Summit Wash Holdings is a premier group of car wash brands growing throughout the Northeast, Midwest, and Southeast regions. At Summit Wash Holdings, all teammates produce speedy service in a fun and mutually respectful manner with gold-standard integrity, quality, and hospitality, all while maintaining a work-life balance. Our Mission is to provide a fast, quality car wash with friendly-spirited engagement and integrity.
What do we need?
The Entry Ride Operator is the conductor and entertainer for our members while making sure all vehicles are being processed safely and efficiently into the car wash tunnel. The Entry Ride Operator interacts with all customers and is responsible for exterior site cleanliness and creating a memorable experience in all interactions while preparing the vehicles prior to entering the car wash tunnel. A successful candidate would love working outdoors in all conditions and will be excited to roll up their sleeves to get the job done! You must be highly motivated, have an outgoing, and a friendly personality. We will provide extensive hands-on and online training for all team members.
Location: Russell Speeders Car Wash (Fairfield)
620 Villa Ave, Fairfield, CT 06825
General Requirements
  • Authorized to work in the U.S.
  • 16 years of age or older
  • Willing to work evenings and weekends
  • Basic Computer Skills
  • Self-motivated
  • Mechanical aptitude or knowledge a plus

Responsibilities
  • Speak/Sing into microphone or headset
  • Entertain customers and members
  • Points to directional signs while watching the customer to ensure directions are followed
  • Maintain a safe and clean work area; keep alert for potential hazards
  • Mechanical aptitude or knowledge a plus
  • Other duties as assigned

Physical Requirements
  • Able to lift at least 20lbs.
  • Ability to be on your feet for at least 8 hours at a time.
  • Mobility to work in areas that require kneeling, crouching, or crawling.
  • Capable (and willing) to work in both extreme outdoor weather elements - hot and cold

$17 - $18 an hour
Hourly Rate
Company Core Values
S.E.L.F.
Safety in Every Action: We prioritize the safety of our teammates and customers by embedding it in our culture and operations.
Execution: With a focus on creating exceptional car wash experiences, we are committed to operational excellence in every aspect.
Leadership: We believe in mentoring and empowering our teams to lead with integrity and achieve their best.
Fun: A positive, spirited atmosphere is key to our success, making work enjoyable and fulfilling.
At Summit Wash Holdings, success starts with the S.E.L.F., ensuring our teams feel supported, valued, and empowered to grow. We foster a culture of mutual respect, collaboration, and work-life balance while delivering on our promise to customers. Join us as we redefine the car wash industry through passion, integrity, and innovation!
Summit Wash Holdings brands consist of Waters Car Wash, Russell Speeders Car Wash, Speeders Car Wash, and Fred's Car Wash.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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