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Academic Support Manager Jobs in Woonsocket, RI (NOW HIRING)

Northeastern University

Academic Advisor

Boston, MA · On-site

$45K - $55K/yr

Actively manage persistence and retention and progress to graduation for advisees in portfolio; proactively monitor and support students in need of academic support or well-being, monitor and support ...

NorthEastern

Academic Advisor

Boston, MA

$45K - $55K/yr

Actively manage persistence and retention and progress to graduation for advisees in portfolio; proactively monitor and support students in need of academic support or well-being, monitor and support ...

Northeastern University

Academic Advisor

Boston, MA · On-site

$53K - $75K/yr

The Advisor will provide support to enhance student engagement, academic progression and retention ... The Advisor is expected to successfully manage student demand during high traffic times. The ...

NorthEastern

Academic Advisor

Boston, MA

$53K - $75K/yr

The Advisor will provide support to enhance student engagement, academic progression and retention ... The Advisor is expected to successfully manage student demand during high traffic times. The ...

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All JobsAcademic Support JobsAcademic Support Manager JobsAcademic Support Manager Jobs in Woonsocket, RI

Academic Support Manager information

See Woonsocket, RI salary details

$21.6K

$65.1K

$115.9K

How much do academic support manager jobs pay per year?

As of Sep 11, 2026, the average yearly pay for academic support manager in Woonsocket, RI is $65,062.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,200.00 and $87,200.00 per year, depending on experience, location, and employer.

What does an academic support manager do?

An Academic Support Manager oversees programs and services designed to help students succeed academically. They coordinate tutoring, mentoring, and study skills workshops, often working closely with faculty and advisors to identify students in need of additional support. Their responsibilities may also include supervising academic support staff, assessing program effectiveness, and implementing new strategies to improve student outcomes. The role requires strong organizational, communication, and leadership skills.

What are the key skills and qualifications needed to thrive as an academic support manager?

To thrive as an Academic Support Manager, you need a solid background in education administration, student advising, and program coordination, often supported by a bachelor's or master's degree in education or a related field. Familiarity with student information systems, learning management platforms, and data analysis tools is typically required. Strong interpersonal communication, organizational skills, and problem-solving abilities help build effective support services and foster student success. These skills ensure efficient program delivery, impactful student engagement, and alignment with institutional goals.

What are some common challenges faced by academic support managers, and how can they address them?

Academic Support Managers often navigate challenges such as balancing the diverse needs of students, managing a large caseload, and coordinating among faculty, tutors, and administrative staff. To address these challenges, they implement structured communication channels, prioritize tasks based on urgency and student impact, and foster collaborative relationships across departments. Additionally, staying current with best practices in academic support and leveraging data-driven approaches helps them identify areas for improvement and ensure students receive timely, effective assistance.

What is the difference between Academic Support Manager vs Academic Advisor?

AspectAcademic Support ManagerAcademic Advisor
CredentialsTypically requires a bachelor's degree in education, counseling, or related field; some roles prefer a master's degreeUsually requires a bachelor's degree; some positions prefer a master's in education or counseling
Work EnvironmentWorks in educational institutions, student support centers, or tutoring programsWorks directly with students in colleges, universities, or academic departments
Primary FocusOversees academic support services, manages tutoring programs, and develops student success initiativesProvides academic guidance, course selection advice, and career planning support to students

While both roles support student success, Academic Support Managers focus on managing support programs and services, whereas Academic Advisors primarily provide personalized academic and career guidance to students.

Infographic showing various Academic Support Manager job openings in Woonsocket, RI as of August 2026, with employment types broken down into 1% As Needed, 67% Full Time, 28% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $65,062 per year, or $31.3 per hour.

Academic Advisor

Boston, MA • On-site

Northeastern University
Colleges, Universities, and Professional Schools • 1 - 5K employees
Learn more about Northeastern Universityexternal

$45K - $55K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 13 days ago

Job description

About the Opportunity
The Academic Advisor for Northeastern University's College of Professional Studies (CPS) reports to the Associate Director of Academic Advising and is responsible for providing comprehensive academic advising services and support for CPS learners in bachelors' completion and graduate and professional studies programs across the global network. They ideate, implement and ensure best practices and policies related to CPS student advising services and support to ensure continuous improvement and learner success. The Academic Advisor will partner with an assigned caseload of students to facilitate the development of academic and professional planning that incorporates experiential learning elements and exploration, engagement with networks and communities through an appreciate advising model. While the Academic Advisor may have primary responsibilities on their assigned campus, they will attend remote meetings and implement projects for specific position responsibilities and needs within Northeastern University, Boston.
60% Academic and Student Support
  • Actively manage an active enrolled caseload of students from point of admission through program completion.
  • Monitor student progress through adherence to the established communication and contact plan and use of technology to track substantive engagements and reporting
  • Connect with students using multiple modalities and in ways tailored to their preferences for communication; provide daily availability for scheduled meeting hours; walk-in hours, etc.
  • Engage in effective best practices in academic advising.
  • Advocate for students while enforcing institutional policies and regulations
  • Communicate regularly with students through various mediums to provide guidance and support in areas related to academics, experiential learning planning and through periods of academic difficulty
  • Respond to student inquiries from point of contact to resolution; follow up on referrals.
  • Make appropriate referrals to on campus and off campus services as appropriate to student needs
  • Actively manage persistence and retention and progress to graduation for advisees in portfolio; proactively monitor and support students in need of academic support or well-being, monitor and support students who become academically inactive and support recovery; reach out to these students to encourage resumption of studies and reinstatement.
  • Design and deliver programs (often in collaboration with other teams) to support the unique needs of advisees including workshops, webinars, etc. that enhance and add value to the student experience.

20% Assessment and Data
  • Monitor, manage and report on portfolio of advisees using required processes and technology platforms.
  • Maintain up-to-date notes and record keeping of each student in Salesforce or Navigate including tracking of student academic progress and outcomes using appropriate University systems.
  • Track and report on substantive engagements, student meetings, availability and activities to ensure capacity meets volume.
  • Assess, collect and report student data as they pertain to student persistence, retention, graduation rates, and satisfaction.
  • Maintain consistency and compliance within ADA, FERPA, SEVIS, and other state, federal, University and College of Professional Studies guidelines.

20% Administration, Academic Program Support, & Professional Development
  • Work as a member of the academic advising office to support and provide coverage, as possible and appropriate, for the ongoing operation.
  • Process in a timely fashion official paperwork related to students' academic study including changes of major, transfer credit, petitions to amend degree requirements and petitions to graduate.
  • Participate in and contribute to the content and delivery of new student orientation
  • Stay informed of research and effective practices in academic and student affairs to propose ideas to better serve students.
  • Participate as an active member of professional associations related to academic advising and career services.
  • Participate in unit or College assessment efforts, including the development of benchmarks for progress.
  • Liaise between the student and the University community working collegially with other offices and departments to ensure student service functions are performed in an efficient and consistent manner.

Position Type
Academic Administration
Additional Information
Northeastern University considers factors such as candidate work experience, education and skills when extending an offer.
Northeastern has a comprehensive benefits package for benefit eligible employees. This includes medical, vision, dental, paid time off, tuition assistance, wellness & life, retirement- as well as commuting & transportation. Visit https://hr.northeastern.edu/benefits/ for more information.
All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, religion, color, national origin, age, sex, sexual orientation, disability status, or any other characteristic protected by applicable law.
Compensation Grade/Pay Type:
107S
Expected Hiring Range:
$53,615.00 - $75,728.75
With the pay range(s) shown above, the starting salary will depend on several factors, which may include your education, experience, location, knowledge and expertise, and skills as well as a pay comparison to similarly-situated employees already in the role. Salary ranges are reviewed regularly and are subject to change.

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