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Academic Services Assistant Jobs in Delaware (NOW HIRING)

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Academic Services Assistant information

What is an academic services assistant?

Academic Services Assistants are professionals who provide administrative and support services within educational institutions. They help manage academic records, assist with student registration, schedule classes, and support faculty and staff with various tasks. Their role often involves working directly with students to answer questions, resolve issues, and ensure smooth operation of academic programs. Academic Services Assistants play a crucial part in maintaining the efficiency and effectiveness of academic departments.

What is the difference between Academic Services Assistant vs Academic Advisor?

AspectAcademic Services AssistantAcademic Advisor
CredentialsTypically requires a high school diploma or associate degree; some roles prefer relevant certificationsBachelor’s degree often required; some roles prefer master’s in education or counseling
Work EnvironmentAdministrative offices, student support centers, academic departmentsStudent counseling offices, academic departments, one-on-one student meetings
Employer & Industry UsageUniversities, colleges, educational institutionsUniversities, colleges, educational institutions
Common Search & ComparisonOften compared for support roles assisting students with administrative tasksCompared for roles providing academic guidance and counseling

The main difference is that Academic Services Assistants handle administrative and support tasks within academic settings, while Academic Advisors focus on guiding students academically and providing counseling. Both roles are essential in educational institutions but serve different functions.

What are the key skills and qualifications needed to thrive as an academic services assistant, and why are they important?

To thrive as an Academic Services Assistant, you need strong organizational skills, attention to detail, and a background in administrative support, often supported by an associate’s or bachelor’s degree. Familiarity with student information systems, scheduling software, and data management tools is typically required. Excellent communication, customer service, and problem-solving abilities help you interact effectively with students, faculty, and staff. These competencies are crucial for ensuring smooth academic operations and providing reliable support within educational institutions.

Is academic advising a stressful job?

Academic Services Assistants involved in advising often experience stress due to managing student concerns, deadlines, and balancing multiple responsibilities. The job requires strong communication skills and organizational abilities, and workload can vary depending on the institution and advising demands.

How does an academic services assistant typically collaborate with faculty and students to support academic operations?

Academic Services Assistants play a vital role in facilitating communication and coordination between faculty, students, and administrative departments. They often help schedule courses, manage student records, and assist with enrollment processes, ensuring that academic operations run smoothly. On a daily basis, they may respond to student inquiries, support faculty with classroom logistics, and maintain accurate documentation. This collaborative environment fosters strong organizational and problem-solving skills, and can provide valuable exposure for those interested in advancing within academic administration.

What are the most commonly searched types of Academic Services jobs in Delaware?

The most popular types of Academic Services jobs in Delaware are:

What cities in Delaware are hiring for Academic Services Assistant jobs?

Cities in Delaware with the most Academic Services Assistant job openings:

Academic Services Assistant jobs near you
Infographic showing various Academic Services Assistant job openings in Delaware as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 18% Part Time, 1% Temporary, and 4% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution.

Academic Program Assistant, College of Arts and Sciences

University of Delaware

Newark, DE • On-site

$20 - $24/hr

Part-time

Posted 10 days ago

University Of Delaware rating

5.7

Company rating: 5.7 out of 10

Based on 21 frontline employees who took The Breakroom Quiz

581st of 618 rated colleges and universities

Job description

Academic Program Assistant, College of Arts and Sciences
Job no: 503468
College / VP Area: College of Arts & Sciences
Work type: Staff, Part-Time
Location: Newark, DE
Categories: Part Time, Adminstrative Support
Job Title: Miscellaneous Wage, College of Arts & Sciences Academic Program Assistant
Anticipated Start Date: Immediate
Estimated Pay: $20.00-$24.00 commensurate with experience; part-time non-benefitted position
Schedule: To be discussed during interview; approximately 25-28 hours a week; expectation is for mostly in-person support
Location: Various locations across campus, Newark, DE 19716
Context of the Job
Under the general supervision of the Senior Business Administrator (SBA) for the College of Arts and Sciences (CAS) and departmental Business Administrators (BA), the Academic Program Assistant provides coordination of departmental academic programs and a wide range of department, faculty, and staff operational needs and activities. The position will interact with and support faculty, students, College and University administrators, and alumni to support the mission and goals of a variety of CAS departments and to advance departmental teaching, service, and research objectives.
Responsibilities
  • Assists with operational aspects of the departmental undergraduate and graduate programs to ensure student progress toward degree completion. Assists graduate and undergraduate students and faculty advisors with registration and scheduling issues, drop/add, overrides, transfer credit evaluations, change of registration without penalty, registration holds, and general advisement questions, in coordination with department faculty, the BA, the College Undergraduate Academic Services (UAS) team, the Graduate College, and the Honors College.
  • Responds to inquiries, investigates, and resolves problems related to undergraduate and graduate transactions handled by the Department. Interpret and explain College and University policies and procedures to parents and prospective students as well as to current students and faculty.
  • Partners with department faculty and the BA related to departmental course scheduling. Inputs all course data into CLSS and manages classroom requests to secure rooms and avoid conflicts, in conjunction with other departments.
  • Resolves conflicts of departmental courses with each other and with courses outside the department that are part of the departmental curriculum, and monitors enrollments to determine whether more sections need to be added or cancelled.
  • Validates grade roster and faculty workload, approves change of Academic Program Plan webforms, makes faculty advisor assignments, and coordinates final exam schedules and course evaluations.
  • Monitors progress towards degree for departmental graduate students. Works with faculty advisors to track and prepare for qualifying exams, dissertation proposals, and dissertation defenses. Coordinates with the Graduate College and resolves issues as they arise.
  • Updates students' files and records. Checks various forms for accuracy such as grade checks, overload petitions, and curriculum changes; assists students in the completion of required forms that may contain confidential information.
  • Assists with daily operations of the Department including event planning, processing payroll for various departmental workers including reviewing timesheets for accuracy, provides support for internal communications, and provides administrative support to BA and department chair.

Qualifications
  • Bachelor's degree and three years of job-related work experience preferred, or an equivalent combination of education and experience. Minimum of HS diploma or GED required.
  • Advanced working knowledge of undergraduate and graduate academic and recruitment policies, procedures, systems, regulations, and standards at the University level is preferred.
  • Effective organizational skills are essential.
  • Ability to interpret, adapt and apply guidelines and procedures.
  • Ability to communication effectively and interact well with people of all ages and diverse backgrounds.
  • Thrives in a fast-paced environment and is excited to advance and share in the success of highly successful programs.
  • Proficiency with Microsoft Office Suite (Word, Excel, Outlook) and Zoom
  • Ability to use effective communication and interpersonal skills to provide exceptional customer service
  • High attention to detail and organizational skills
  • Ability to be flexible, manage time productively, and work independently.
  • Proven ability to exercise discretion, confidentiality, and judgment.
  • Ability to respond well to changing priorities and urgent situations.

Notice of Non-Discrimination and Equal Opportunity
The University of Delaware does not discriminate against any person on the basis of race, color, national origin, sex, gender identity or expression, sexual orientation, genetic information, marital status, disability, religion, age, veteran status or any other characteristic protected by applicable law in its employment, educational programs and activities, admissions policies, and scholarship and loan programs as required by Title IX of the Educational Amendments of 1972, the Americans with Disabilities Act of 1990, Section 504 of the Rehabilitation Act of 1973, Title VI and VII of the Civil Rights Act of 1964, and other applicable statutes and University policies. The University of Delaware also prohibits unlawful harassment including sexual harassment and sexual violence.
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