Academic Program Manager Jobs in Eugene, OR (NOW HIRING)

Community Safety and Crisis Response Coordinator
Job no: 536502
Work type: Officer of Administration
Location: Eugene, OR
Categories: Operations/Infrastructure, Student Life/Services
Department: University Housing
Appointment Type and Duration: Regular, Ongoing
Salary: $45,000 - $55,000 per year
Compensation Band: OS-OA04-Fiscal Year 2025-2026
FTE: 1.0
Application Review Begins
April 13, 2026; position open until filled
Special Instructions to Applicants
Please complete the online application and upload a detailed resume that clearly outlines your relevant work history, including dates of employment. This information is essential for verifying whether applicants meet the minimum and preferred qualifications for the position.
Additionally, please provide three professional references, including your current or most recent supervisor. Candidates will be notified before any reference checks are conducted.
Department Summary
Student Services and Enrollment Management's mission is to build a diverse, exceptional, and inclusive campus community. The person in this role will work toward this mission in the following ways: Illustrate efforts at awareness and implementation with other individuals in the workplace; act as an advocate to assure efforts toward best practices, including support of trainings and serving as a resource for inquiries; act as a supporter to implement policy and/or establish procedures or guidelines for their school/college or VP area/Division; and act as a supporter to implement and/or establish procedures or guidelines for the University.
University Housing, a department within the Division of Student Services and Enrollment Management, is committed to supporting student success by cultivating inclusive communities. Our goal is to provide a robust living experience through accessible and affordable state-of-the-art housing, dining, social and academic programs for the entire student body to develop community leaders, innovators and change-makers who will enrich the future.
We value equity and inclusion, responsibility and integrity, innovation and learning, and safety and security. University Housing staff work hard to incorporate these values into daily work and practices to ensure an excellent UO experience.
University Housing units, which include Business Services Operations, Dining Services, Facilities Services, Promotions & Student Recruitment, and Residence Life. University Housing is a $100-million educational and business department that is a self-sustaining, self-liquidating agency of the University (receives no tuition or tax support for its operating budget).
Living on campus adds tremendous value for students and the University. Students who live on campus their first year have higher grades, are retained at the University of Oregon at higher rates, graduate at higher rates and graduate more quickly.
Position Summary
This position serves as a Campus Security Authority and, in a non-clinical role, is responsible for
ensuring the safety and security of the residence halls and students residing on the campus. This is done through enacting various role responsibilities, including ambulatory rounds of University Housing, providing direct student support for mental and physical well-being concerns, conflict mediation and de-escalation, and enforcing policies found in the University Housing Contract and Community Standards. The incumbent will collaborate with Residence Life staff and many campus partners, including the Dean of Students office, University Counseling Services, and the University of Oregon Police Department.
The Community Safety and Crisis Response Coordinator position is an essential personnel and must report to work during emergencies. The position is live-off; no on-campus or campus-adjacent residence is provided or expected. Community Safety and Crisis Response Coordinators serve in the Residential Living sub-unit of Residence Life and are in the supervisory line of the Associate Director of Residence Life for Accountability and Residential Living.
This is a renewable 12-month position that operates year-round, including academic terms and university break periods.
The Community Safety and Crisis Response Coordinator is an Officer of Administration position that works a 1.0 FTE as part of a rotating on-call schedule. Outside of stated on-call hours, Community Safety and Crisis Response Coordinators will be required to attend regular trainings, team meetings, and supervision check-ins. The schedule for these items will be set prior to the start of each term.
*Currently enrolled University of Oregon undergraduate students are not permitted to apply for this staff position.*
Essential Personnel:
This position requires that the employee make every reasonable effort to arrive at campus at their regularly scheduled times during inclement weather and/or university closures unless otherwise notified by their supervisor or manager. This includes times when the university may be closed. Essential personnel must provide reliable and current contact information at all times.
Minimum Requirements
• High School Diploma + 1-year professional experience in security, crisis response, or human services.
OR
• Associate's degree in Criminal Justice, Emergency Management, Psychology, or related field.
Professional Competencies
• Ability to foster a socially just, multicultural, and inclusive learning environment.
• Knowledge of student development theory and its application in a residential environment.
• Ability to establish and maintain effective and collaborative working relationships with colleagues.
• Ability to assess and meet the needs of a wide variety of people while recognizing the needs of underrepresented and underserved students at the University of Oregon.
Preferred Qualifications
• Bachelor's degree in psychology, Conflict Resolution, or Emergency Management;
• 2+ years of experience in a higher education residential setting with a focus on student conduct or mental health response.
FLSA Exempt: Yes
All offers of employment are contingent upon successful completion of a background check.
The University of Oregon is proud to offer a robust benefits package to eligible employees, including health insurance, retirement plans, and paid time off. For more information about benefits, visit our website.
The University of Oregon is an equal-opportunity institution committed to cultural diversity and compliance with the Americans with Disabilities Act. The University encourages all qualified individuals to apply and does not discriminate on the basis of any protected status, including veteran and disability status. The University is committed to providing reasonable accommodations to applicants and employees with disabilities. To request an accommodation in connection with the application process, please email us or call 541-346-5112.
UO prohibits discrimination on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity, gender expression, pregnancy (including pregnancy-related conditions), age, physical or mental disability, genetic information (including family medical history), ancestry, familial status, citizenship, service in the uniformed services (as defined in federal and state law), veteran status, expunged juvenile record, and/or the use of leave protected by state or federal law in all programs, activities and employment practices as required by Title IX, other applicable laws, and policies. Retaliation is prohibited by UO policy. Questions may be referred to the Office of Equal Opportunity and Access. Contact information, related policies, and complaint procedures are listed here.
In compliance with federal law, the University of Oregon prepares an annual report on campus security and fire safety programs and services. The Annual Campus Security and Fire Safety Report is available online.
Advertised: March 27, 2026 Pacific Daylight Time
Applications close: