Academic Program Manager Jobs in Boise, ID (NOW HIRING)

Idaho Department of Education
This position is exempt from classified state service and the rules of the Division of Human Resources and the Idaho Personnel Commission.
Please note: Applications will be accepted through 11:59 PM MST on the posting end date.
The Idaho Department of Education (Department) is dedicated to serving and providing common-sense leadership, support, and resources to educators across the state. The knowledge, skills, and experience of the Department's employees are among our most valued and important assets. Employment with the Department provides a rewarding career that positively affects the lives of children in Idaho. To learn more, please visit our website at http://www.sde.idaho.gov/.
The Assessment & Accountability (A&A) Program Specialist provides technical and administrative support to ensure the smooth operation of A&A programs and systems. This position is responsible for managing sensitive data, supporting web-based platforms, assisting with reporting, and ensuring compliance with state and federal requirements.
The successful candidate will have experience managing sensitive data, supporting web-based applications, and providing high-quality customer service. This role is ideal for someone who is detail-oriented, organized, and comfortable balancing independent tasks with collaborative projects.
RESPONSIBILITIES:
• Independently review and process sensitive data/documents
• Provide technical support and excellent customer service
• Provide in-person office coverage from 8 am to 5 pm
• Conduct data quality reviews and create graphs and charts using Excel
• Develop and execute small contracts and letters of assurance
• Provide contracting support to the coordinators
• Prepare or assist the team in the preparation of administrative reports, studies, and specialized research projects
• Process invoices for the team's contracts
• Schedule meetings and provide logistical support to the team
• Format any public documents and webinar recordings for ADA accessibility, according to the Department's policies and procedures
• Coordinate other duties associated with the assessment and accountability team, as assigned
MINIMUM QUALIFICATIONS:
• Strong interpersonal skills and abilities to work effectively as a member of a team, promote team goals, collaborate, and positively contribute to team climate & culture
• High School Diploma or GED equivalent
• Proficiency with Office 365 applications, especially in Word and Excel
• Experience organizing or coordinating projects
• Experience with data entry and customer service
• Experience developing manuals or instructional materials
PHYSICAL REQUIREMENTS: (with or without reasonable accommodation)
This position requires the ability to perform the following physical and job-related tasks:
• Operate standard office equipment such as a computer, telephone, copier, and scanner.
• Perform general administrative duties including typing, filing, answering phones, processing paperwork, and assembling office materials.
• Read, review, and process both printed and digital documents.
• Navigate websites and online systems; identify and respond to safety concerns; greet and assist visitors.
• Maintain focus and attention to detail for extended periods.
• Understand, communicate, and follow through on program support tasks and responsibilities.
• Approximately 90% of time is spent sitting at a desk or workstation, up to 4 hours at a time.
• Approximately 10% of time is spent standing, walking, bending, or kneeling.
• Occasionally lift items, typically weighing under 5 lbs., and occasionally up to 20 lbs.
TRAVEL REQUIRED:
This position may require occasional but limited in-state travel time to support the manager and coordinators
BENEFITS:
The State of Idaho offers a robust total compensation package, including medical, vision, and dental insurance; PERSI retirement benefits; paid sick, vacation, and parental leave; and 11 paid holidays per year. For additional information related to benefits and/or State programs, please visit https://dhr.idaho.gov/StateEmployees/Benefits.html.*
ADDITIONAL BENEFITS INCLUDE:
Vesting in the Public Employee Retirement System of Idaho (PERSI): All employees of the Idaho Department of Education are non-classified. They are appointed by the elected official and serve at the pleasure of the elected official. As such, employees working at a non-classified agency are considered vested in the PERSI retirement system after five (5) consecutive months of service, versus five (5) years of service at a classified agency.
Tuition Fee Waiver: All Idaho Department of Education employees in permanent full-time positions may register for instructional courses during any academic period, at any participating state funded institutions of higher education, for a $20.00 nonrefundable registration fee per semester and $5.00 per credit hour charge.
TO APPLY:
To apply for this position, please submit 1.) a customized cover letter, 2.) a resume, and 3) a list of three professional references. Please upload your resume, cover letter, reference list, and any additional supporting documents in the Supporting Documents section of the application.
Your cover letter should specifically address how your education, training and work experience meet the responsibilities, qualifications, and required skills of the position. A writing sample, such as a cover letter, provides an opportunity to evaluate your writing skills as well as your ability to demonstrate you meet the qualifications of the position. Your resume must clearly support the information provided in your cover letter. A resume does not substitute for a cover letter. Applications that do not include a cover letter will not be accepted.
EEO/ADA/VETERAN:
The State of Idaho is committed to providing equal employment opportunities and prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on their race, color, religion, political affiliation or belief, sex, national origin, genetics, or any other status protected under applicable federal, state, or local laws.
The State of Idaho is committed to access and reasonable accommodations for individuals with disabilities, auxiliary aids and services are available upon request. If you require an accommodation at any step in our recruitment process, you are encouraged to contact (208) 334-2263 (TTY/TTD: 711), or email ada.coordinator@dhr.idaho.gov.
Preference may be given to veterans who qualify under state and federal laws and regulations.