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Abacus Jobs in Utah (NOW HIRING)

Current USA

Customer Service Representative

Salt Lake City, UT · On-site

$15.50 - $21/hr

Customer Service Representative As a Customer Service Representative at Abacus, you serve as a frontline ambassador for the firm, delivering exceptional service across all client interactions. This ...

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Abacus information

See Utah salary details

$15

$21

$26

How much do abacus jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for abacus in Utah is $21.15, according to ZipRecruiter salary data. Most workers in this role earn between $17.50 and $24.28 per hour, depending on experience, location, and employer.

What does an abacus operator do?

Abacus operators are individuals skilled in using the abacus, a traditional calculating tool, to perform arithmetic operations such as addition, subtraction, multiplication, and division. In some contexts, especially in educational settings or mental math competitions, 'abacus' may refer to instructors or students who practice and teach calculation techniques using the abacus. Their work involves demonstrating calculation methods, training others, and sometimes participating in speed calculation contests. Mastery of the abacus is known to improve numerical proficiency and mental calculation abilities.

What are the key skills and qualifications needed to thrive as an abacus trainer?

To thrive as an Abacus Trainer, you need strong mathematical proficiency, teaching experience, and typically a certification in abacus or mental arithmetic instruction. Familiarity with abacus teaching materials, visual learning aids, and digital training platforms is often required. Patience, enthusiasm, and effective communication are crucial soft skills for engaging young learners and helping them master mental calculation techniques. These skills ensure students develop confidence, accuracy, and speed in arithmetic, fostering their overall cognitive development.

What are some common challenges faced by an abacus trainer and how can they be overcome?

Abacus Trainers often encounter challenges such as maintaining students’ engagement, addressing varying learning speeds, and ensuring correct technique. To overcome these, trainers can incorporate interactive activities, provide individualized attention, and use visual aids to reinforce concepts. Regularly assessing progress and offering encouragement helps create a positive learning environment and motivates students to improve.

What is the difference between Abacus vs Bookkeeper?

AspectAbacusBookkeeper
Required CredentialsBasic math skills, sometimes certification in abacus trainingHigh school diploma, bookkeeping certification often preferred
Work EnvironmentEducational settings, training centers, or online platformsOffices, accounting firms, small businesses
Industry UsageEducational and training sectors, personal skill developmentFinancial, retail, and service industries
Common Search/ComparisonAbacus vs Bookkeeper

While both roles involve numerical skills, an Abacus is primarily a tool used for mental math training and educational purposes, whereas a Bookkeeper manages financial records and transactions for businesses. The Abacus focuses on developing calculation skills, often in educational settings, while a Bookkeeper handles ongoing financial documentation in professional environments.

What are popular job titles related to Abacus jobs in Utah?

For Abacus jobs in Utah, the most frequently searched job titles are:

What job categories do people searching Abacus jobs in Utah look for?

The top searched job categories for Abacus jobs in Utah are:

What cities in Utah are hiring for Abacus jobs?

Cities in Utah with the most Abacus job openings:

Abacus jobs near you
Infographic showing various Abacus job openings in Utah as of August 2026, with employment types broken down into 57% Full Time, 12% Part Time, 30% Contract, and 1% Nights. Highlights an 86% Physical, 5% Hybrid, and 9% Remote job distribution, with an average salary of $43,993 per year, or $21.2 per hour.

Customer Service Representative

Current USA

Salt Lake City, UT • On-site

$15.50 - $21/hr

Other

Medical, Dental, Life, Retirement, PTO

Posted 11 days ago

Job description

Customer Service Representative

As a Customer Service Representative at Abacus, you serve as a frontline ambassador for the firm, delivering exceptional service across all client interactions. This role is responsible for engaging with clients via phone, email, and in-person meetings to support client onboarding, retention, and ongoing service needs, while also assisting internal accounting teams with client-related initiatives.

Key Responsibilities

  • Engage with clients via phone, email, and in-person interactions in a professional and timely manner
  • Support client onboarding, retention, and service inquiries
  • Review customer accounts for contract changes and service level updates
  • Communicate complex financial information clearly and professionally
  • Prepare professional correspondence for third-party financial requests
  • Handle inbound email and inbound/outbound phone communication using best practices
  • Document client interactions and maintain accurate records per firm procedures
  • Gather and input client data into internal systems
  • Guide and assist walk-in clients with clarity and professionalism
  • Take ownership of client requests and ensure follow-through within firm policies
  • Collaborate with Transportation Tax and Accounting teams to deliver quality outcomes
  • Contribute to process improvements and team efficiency initiatives
  • Support team goals and assist colleagues as needed
  • Assist in managing operations within the Salt Lake City PRIME Hub call center

Core Competencies

  • Strong customer service experience, including handling complaints and resolving complex issues
  • Ability to communicate complex information with clarity, professionalism, and empathy
  • Excellent written and verbal communication skills
  • Strong phone presence (voice quality, grammar, listening skills)
  • Ability to thrive in a fast-paced, goal-oriented environment
  • Strong organizational, multitasking, and time management skills
  • Detail-oriented with strong analytical and problem-solving abilities
  • Ability to work both independently and collaboratively
  • Maintain strict client confidentiality

Technical Skills:

  • Microsoft Office (Word, Excel, PowerPoint)
  • CRM and call center systems
  • Ability to learn and navigate internal software platforms

Compensation & Benefits

We offer a competitive and transparent total compensation package:

  • Competitive hourly rate based on experience
  • Total compensation model including:
    • Base hourly rate
    • Performance-based incentive (Balanced Scorecard program)
  • Incentives earned and partially paid monthly based on performance
  • 192 hours of PTO annually
  • Health and dental insurance (employee-only options fully covered)
  • Company-paid short-term and long-term disability
  • Company-paid life insurance
  • Safe Harbor 401(k) with employer contributions

Position Details

  • Full-time, non-exempt position (eligible for overtime)
  • Standard schedule aligned with office hours; some weeks may exceed 40 hours
  • In-office role

Qualifications

  • 1–2 years of call center or customer support experience preferred
  • Strong customer service mindset with goal-oriented approach

Physical Requirements

  • Ability to sit and work at a computer for extended periods
  • Frequent communication via phone and computer
  • Close vision and ability to adjust focus
  • Reasonable accommodations may be made as needed

Additional Requirements

  • Ability to pass a CJIS background check

This job description does not list all the duties of the job. You may be asked to perform other assignments and duties. You will be evaluated in part based on your performance of the tasks listed in this job description.

Our Award-Winning Firm: We're proud to be recognized by local, regional, and national organizations for our distinctive culture, great work environment, and our focus on ethics, quality, and economic impact. Abacus' distinctions include:

  • Inside Public Accounting's Top 300 Firm in the U.S. #280 – 2024, 2025
  • An Inside Public Accounting's Fastest Growing Firm in the U.S. - 2024
  • Accounting Today's No. 16 Fastest-Growing Firm in the U.S. – 2024
  • An Accounting Today's Top Regional Leader in the Midwest – 2023, 2024
  • Inside Public Accounting's Best of the Best Firms – 2023
  • A Biz 417's Best Place to Work – 2021, 2022, 2023, 2024, 2025
  • An Accounting Today's Top 100 Best Firms to Work For – 2009, 2010, 2020
  • 2021 Better Business Bureau Torch Award Recipient – highlighting ethics and quality
  • Finalist for Springfield Business Journal's Economic Impact Awards – 2021, 2023

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