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Aaa Roadside Service Jobs in Indiana (NOW HIRING)

Today, AAA Hoosier provides roadside assistance, travel services, exclusive member discounts and benefits, and trusted financial and insurance services to nearly 400,000 Hoosiers. To learn more about ...

Today, AAA Hoosier provides roadside assistance, travel services, exclusive member discounts and benefits, and trusted financial and insurance services to nearly 400,000 Hoosiers. To learn more about ...

Today, AAA Hoosier provides roadside assistance, travel services, exclusive member discounts and benefits, and trusted financial and insurance services to nearly 400,000 Hoosiers. To learn more about ...

Today, AAA Hoosier provides roadside assistance, travel services, exclusive member discounts and benefits, and trusted financial and insurance services to nearly 400,000 Hoosiers. To learn more about ...

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Aaa Roadside Service information

See Indiana salary details

$13

$21

$38

How much do aaa roadside service jobs pay per hour?

As of Aug 1, 2026, the average hourly pay for aaa roadside service in Indiana is $21.84, according to ZipRecruiter salary data. Most workers in this role earn between $16.92 and $23.12 per hour, depending on experience, location, and employer.

What is AAA Roadside Service?

AAA Roadside Service is a membership-based assistance program that provides emergency roadside help to drivers. Services commonly include towing, battery jump-starts, flat tire changes, fuel delivery, lockout assistance, and minor mechanical first aid. Members can request help 24/7, either by phone, online, or through the AAA mobile app. The service is designed to offer peace of mind and support in case of unexpected vehicle breakdowns. AAA Roadside Service is available throughout the United States and in many parts of Canada.

What is the difference between Aaa Roadside Service vs Towing Technician?

AspectAaa Roadside ServiceTowing Technician
CredentialsDriver's license, basic automotive knowledgeDriver's license, automotive repair certifications often preferred
Work EnvironmentOn-road, roadside assistance callsOn-road, vehicle recovery and towing
Employer & IndustryRoadside assistance companies, auto clubsTowing companies, auto repair shops
Search & Comparison IntentServices offered, roadside helpVehicle recovery, towing services

Both Aaa Roadside Service and Towing Technicians work in roadside assistance, but Aaa focuses on providing emergency help like jump-starts and tire changes, while Towing Technicians specialize in vehicle recovery and towing. They share similar credentials and work environments, but their primary services differ.

What are the key skills and qualifications needed to thrive as an AAA Roadside Service Technician, and why are they important?

To excel as an AAA Roadside Service Technician, you need strong automotive repair knowledge, a valid driver's license, and typically a high school diploma or equivalent. Familiarity with diagnostic tools, dispatch systems, and GPS navigation is often required. Excellent customer service, problem-solving abilities, and effective communication help you reassure and assist stranded motorists. These skills ensure rapid, safe, and reliable roadside assistance, which is crucial for customer satisfaction and safety.

What are some common challenges faced by AAA Roadside Service technicians, and how can new hires prepare for them?

AAA Roadside Service technicians often face challenges such as working in adverse weather conditions, managing high call volumes during peak times, and addressing diverse vehicle issues on the spot. New hires can prepare by familiarizing themselves with standard roadside assistance protocols, developing strong communication skills for interacting with members, and maintaining a calm, solution-focused attitude under pressure. Additionally, ongoing training and support from experienced team members help new technicians adapt quickly and provide excellent service.
What job categories do people searching Aaa Roadside Service jobs in Indiana look for? The top searched job categories for Aaa Roadside Service jobs in Indiana are:
What cities in Indiana are hiring for Aaa Roadside Service jobs? Cities in Indiana with the most Aaa Roadside Service job openings:
Infographic showing various Aaa Roadside Service job openings in Indiana as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $45,421 per year, or $21.8 per hour.

Roadside Service Technician - Tow

AAA Hoosier Motor Club

Indianapolis, IN • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 19 days ago


AAA Hoosier Motor Club rating

5.8

Company rating: 5.8 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

285th of 300 rated insurance


Job description

ABOUT AAA HOOSIER:
Since its creation in 1902, AAA has become one of North America's largest membership organizations. Today, AAA Hoosier provides roadside assistance, travel services, exclusive member discounts and benefits, and trusted financial and insurance services to nearly 400,000 Hoosiers. To learn more about AAA Hoosier offers, visit AAA.com.
Here's What is in it for YOU:
  • A company culture that provides training and learning opportunities.
  • A brand that you can be proud to be part of.
  • A culture that will challenge you to be your best.
  • Health / Dental / Vision benefits.
  • Corporate Incentive Plan (CIP)
  • Paid Time Off.
  • Paid Holidays.
  • Company provided LTD & Life Insurance.
  • Service Anniversary Recognition.
  • Free AAA Plus Membership.
  • Generous 401k w/ company match.
  • Company provided HSA dollars.

Position Summary:
Service members and other customers who contact AAA Hoosier Motor Club for roadside assistance. Drives to location of member to perform services.
Duties and Responsibilities:
  1. Obey traffic laws, follow established traffic and transportation procedures, and all other company established safety rules.
  2. Perform all service in a manner that results in a Totally Satisfied experience for the member.
  3. Inspect, be responsible for and maintain vehicle supplies, cleanliness, and equipment.
  4. Immediately report any mechanical problems encountered with vehicles.
  5. Verify that appropriate tools and documentation are in the vehicle prior to and after shifts and properly maintain all equipment.
  6. Safeguards, properly accounts for, and turns in receipts, money received and reconciles the inventory before and after shift change.
  7. Read maps, and follow written, verbal, and electronic geographic directions.
  8. Contact each member prior to going enroute to service their vehicle using appropriate protocol.
  9. Report on delays in reaching service destination.
  10. Performs emergency roadside service duties including but not limited to: jump starts, battery testing/replacement, tire changes, lockout services, fuel delivery, light mechanical, extrication and/or winching, towing services on disabled vehicles.
  11. Operate a tow vehicle in a safe manner with a valid driver's license and driving record in accordance with the AAA Associate Driver Safety Guide.
  12. Operate computer-related equipment including but not limited to wireless data terminals, vehicle charging system diagnostic equipment, credit card terminals and mobile phones in a professional and safe manner.
  13. Maintain and account for company provided fuel cards.
  14. Performs maintenance on Club vehicles as requested.
  15. Performs other duties as assigned.

Physical Effort:
Stand
F (Frequently)
Walk
F (Frequently)
Sit
F (Frequently)
Handling / Fingering
F (Frequently)
Reach Outward
F (Frequently)
Reach Above Shoulder
F (Frequently)
Climb
O (Occasionally)
Crawl
O (Occasionally)
Squat or kneel
F (Frequently)
Bend
F (Frequently)
10 lbs. or less
F (Frequently)
11-20 lbs.
F (Frequently)
21-50 lbs.
O (Occasionally)
51-100 lbs.
O (Occasionally)
Over 100 lbs.
N (Not Applicable)
Push/Pull
12 lbs. or less
F (Frequently)
13-25 lbs.
F (Frequently)
26-40 lbs.
O (Occasionally)
41-100 lbs.
N (Not Applicable)
N (Not Applicable)
Activity is not applicable to this occupation.
O (Occasionally)
Occupation requires this activity up to 33% of the time (0 - 2.5+ hrs./day)
F (Frequently)
Occupation requires this activity from 33% - 66% of the time (2.5 - 5.5+ hrs./day)
C (Constantly)
Occupation requires this activity more than 66% of the time (5.5+ hrs./day)
Other Physical Requirements
Vision (Near, Distance, Peripheral, Depth Perception)
Sense of Sound (Ability to hear members and employees)
Must pass a physical abilities test and a DOT physical upon being hired to perform duties of the Tow Technician level.
WORK ENVIRONMENT
Working in a Fleet garage setting with tools and vehicles. Noise levels, odors and temperatures will vary. Also, may be required to perform driving duties which include working alone outside in a variety of changing weather conditions including rain, snow, sleet, fog, ice, wind, during the day and night hours. Driving and working in hazardous traffic conditions in a variety of geographic locations from urban to rural.
Education and/or Experience Requirements:
Education and Skills:
High school diploma or GED preferred but not required.
Valid Driver's license w/ For Hire endorsement, required, and driver record in accordance with the AAA Associate Driver Safety Guide and Standard.
Experience:
One to three months' related experience or training preferred, but not required, or equivalent combination of education and experience.
Connect with AAA Hoosier:
Facebook:
www.facebook.com/aaahoosier
Company Website:
www.hoosier.aaa.com

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