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Aaa Remote Call Center Jobs in Jackson, MS (NOW HIRING)

As a Remote Customer Service Representative, you will handle inbound calls, chat, and/or email ... Previous customer service experience (call center, retail, hospitality, etc.) is preferred but not ...

Inside Sales Insurance Specialist (W2, Remote) Full-Time | Monday through Friday Compensation ... Have experience in a high-volume outbound sales or call center role * Are comfortable making ...

Inside Sales Insurance Specialist (W2, Remote) Full-Time | Monday through Friday Compensation ... Have experience in a high-volume outbound sales or call center role * Are comfortable making ...

Inside Sales Insurance Specialist (W2, Remote) Full-Time | Monday through Friday Compensation ... Have experience in a high-volume outbound sales or call center role * Are comfortable making ...

Transfer Agent

Jackson, MS · On-site +1

$25/hr

Pitch Perfect Solutions is hiring experienced Transfer Agents to join our high-performing remote ... Prior call center or transfer agent experience is strongly preferred. * Professional, reliable, and ...

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Aaa Remote Call Center information

See Jackson, MS salary details

$9

$15

$21

How much do aaa remote call center jobs pay per hour?

As of Aug 28, 2026, the average hourly pay for aaa remote call center in Jackson, MS is $15.00, according to ZipRecruiter salary data. Most workers in this role earn between $12.55 and $16.54 per hour, depending on experience, location, and employer.

What is an AAA remote call center job?

AAA remote call center jobs are customer service positions where employees work from home or another remote location to assist AAA members over the phone, via chat, or through email. These roles typically involve helping customers with roadside assistance requests, membership inquiries, travel planning, and insurance questions. Working remotely allows employees to provide support without commuting to a physical call center, offering greater flexibility while still delivering high-quality service to AAA members.

What are the key skills and qualifications needed to thrive as an AAA remote call center representative?

To thrive as a AAA Remote Call Center Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center phone systems, and sometimes AAA-specific tools is typically required. Patience, active listening, and a customer-focused attitude are essential soft skills for delivering exceptional service remotely. These skills ensure effective issue resolution, customer satisfaction, and efficient handling of a high volume of service requests.

What are the main challenges faced by remote call center agents at AAA, and how can they be addressed?

Remote call center agents at AAA often face challenges such as managing time effectively, staying motivated without in-person supervision, and ensuring a quiet, distraction-free workspace. Communication can also be more complex when collaborating virtually with team members and supervisors. To succeed, agents should establish a structured routine, leverage AAA's digital collaboration tools, and proactively seek feedback and support from their team. Regular virtual meetings and ongoing training provided by AAA help remote agents stay connected and informed, ensuring consistent service quality.

What is the difference between Aaa Remote Call Center vs Customer Service Representative?

AspectAaa Remote Call CenterCustomer Service Representative
CredentialsHigh school diploma or equivalent; sometimes training providedHigh school diploma or equivalent; training often provided
Work EnvironmentRemote, home-based or call center settingRemote or in-office customer service setting
Industry UsageCommon in telecommunication, retail, and service sectorsWidely used across various industries including retail, banking, and tech

Both roles involve assisting customers via phone or online, requiring similar credentials and work environments. The main difference is that Aaa Remote Call Center positions are often more specialized within a specific company or industry, while Customer Service Representatives may work across multiple sectors. Both roles focus on providing support, resolving issues, and ensuring customer satisfaction.

Does Aaa Remote Call Center offer remote positions?

Aaa Remote Call Center typically offers remote call center positions that allow employees to work from home. These roles often require good communication skills, a quiet environment, and sometimes specific technical tools or certifications. Remote positions in call centers are common in the industry to provide flexible work options.

What cities near Jackson, MS are hiring for Aaa Remote Call Center jobs?

Cities near Jackson, MS with the most Aaa Remote Call Center job openings:

Infographic showing various Aaa Remote Call Center job openings in Jackson, MS as of August 2026, with employment types broken down into 2% As Needed, 80% Full Time, 16% Part Time, and 2% Contract. Highlights an 87% Physical, 1% Hybrid, and 12% Remote job distribution, with an average salary of $31,205 per year, or $15 per hour.

Call Center Representative

Jackson, MS • Remote


InfoCision - Work at Home
1 - 5K employees

3.0

Company rating: 3.0 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

72nd of 72 rated call and contact centers

Uninterrupted breaks


$9 - $13/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 29 days ago


Job description

Ready to Build a Career from Home?

Looking for a remote job that offers flexibility, weekly pay, and a supportive team? We're expanding and hiring enthusiastic Remote Call Center Representatives to assist customers for a variety of exciting client programs.

Every day is different. You'll answer inbound calls, make outbound calls, help solve customer concerns, and create positive experiences—all from the comfort of your home.

Why You'll Love Working with Us

  • Work 100% remotely
  • Paid training provided
  • Weekly pay
  • Access part of your earned wages before payday
  • Flexible scheduling with day, evening, and shifts available until 2:00 AM EST
  • Employee recognition and rewards
  • Opportunities for advancement as we continue to grow
  • Friendly, supportive leadership and coaching

What You'll Be Doing

  • Handle inbound and outbound customer calls.
  • Deliver friendly, professional customer service.
  • Follow client guidelines and call procedures.
  • Enter accurate information into company systems.
  • Resolve customer questions and concerns.
  • Meet quality and performance standards.

We're Looking for People Who

  • Enjoy talking with people and helping others.
  • Communicate clearly and professionally.
  • Are dependable and self-motivated.
  • Can work independently in a remote environment.
  • Can comfortably navigate a computer while speaking with customers.

Remote Work Requirements- Candidates must provide their own:

  • Windows PC or laptop with at least 8 GB of RAM (No MacBook or Chromebook)
  • Dual monitors
  • Webcam
  • USB Headset
  • Wired mouse
  • Reliable high-speed internet with a hard-wired connection. 
  • A quiet, distraction-free workspace

Whether you're an experienced call center professional or looking for your next work-from-home opportunity, we'd love to meet you.

Apply today and discover why our team enjoys the flexibility, support, and opportunities that come with working remotely.

Company Description

As a leading provider of call center solutions, InfoCision specializes in political, Christian and nonprofit fundraising, sales and customer care. We focus on quality assurance and regulatory compliance and pride ourselves on providing every client with the highest possible return on investment. Since 1982, we have provided the highest quality inbound and outbound tele services to some of the world's leading organizations.



What InfoCision employees say

Pay

Hours and flexibility

Workplace

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