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Aaa Customer Service Rep Jobs (NOW HIRING)

Customer Service Representative - Insurance AAA Auto Club Enterprises is hiring full-time, motivated Customer Service Representatives to join our industry-leading Insurance Call Center team. If you ...

Customer Service Representative Insurance AAA Auto Club Enterprises is hiring full-time, motivated Customer Service Representatives to join our industry-leading Insurance Call Center team. If you're ...

Insurance Customer Service Representative Join W Insurance's Award-Winning Insurance Call Center ... We are proud to be an affiliate of the Auto Club of Southern California (AAA), W Insurance Company ...

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Aaa Customer Service Rep information

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How much do aaa customer service rep jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for aaa customer service rep in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

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Infographic showing various Aaa Customer Service Rep job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

AAA Customer Service Representative

Nashville, TN • On-site

The Auto Club Group
Non-Profits • 10K+ employees

$11 - $11.50/hr

Contractor

Medical, Dental, Retirement

Re-posted 24 days ago


AAA The Auto Club Group rating

7.4

Company rating: 7.4 out of 10

Based on 284 frontline employees who took The Breakroom Quiz

235th of 315 rated insurance


Job description

Company Description
AAA, the nation's largest automobile club, is hiring in Nashville and offering positions in customer service. We're looking for qualified individuals to fill these temp to hire positions. Those hired will initially be employed through Randstad Staffing. Individuals will then have the opportunity to convert to regular AAA employment, as positions become available throughout the year.
Job Description
AAA's Nashville Customer Interaction Center is expanding operations!
Looking for a career opportunity with an industry leader in the customer service field? The Nashville Emergency Roadside Assistance Department is expanding their Operation and are currently hiring ERS Customer Service Representatives.
Next training Classes:
December 1, 2014
AAA offers a comprehensive training curriculum to prepare individuals for success. We also offer ongoing professional development and opportunities for career advancement. The training schedule is Full-Time, Monday through Friday from 8:30am - 5:00pm. After training, full time afternoon/evening shifts are available. Both weekend days are required.
The position is a Customer Advocate in our Emergency Roadside Customer Service call center. This position involves taking incoming calls from AAA members that need roadside assistance. The Customer Advocate position would start as a Full-time, temp-to-hire position through Randstad Staffing with a potential opportunity to convert into a regular AAA position in the future.
The training for this position would be paid and would last for 4 weeks, Monday-Friday from 8:30 am -5:00 pm then you would start your regular shift. The shifts that are currently available are part-time day and evening hours and they do include working every Saturday and Sunday and may include holidays. Your days off would be during the week.
Mandatory overtime is expected during our peak business periods.
These positions are being offered on a Temp to Hire basis. Those hired will initially be employed through Randstad Staffing. Individuals will then have the opportunity to apply for regular AAA employment, as positions become available throughout the year. Initially, employees are eligible for benefits through Randstad, and if converted to AAA, employee will enjoy a full range of competitive AAA benefits including medical, dental and retirement plans.
Qualifications
Job Requirements
Qualifications:
  • Ability to provide a high level of customer service in a professional call center environment.
  • Ability to multi-task, using a variety of computer software applications.
  • Ability to successfully pass a call center assessment.
  • Ability to identify geographical locations and proficiency in reading maps.
  • Willingness to work weekends and holidays.

Base Pay: $11.00-$11.50/hour plus shift differential
Additional Information

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American Automobile Association logo

About American Automobile Association

Sourced by ZipRecruiter

The American Automobile Association (AAA), headquartered in Heathrow, Florida, USA, is a reputable force in the automotive and insurance industry. Originating in 1902, it began as a coalition of motor clubs with the common goal of providing better roads and travel conditions for motorists. Today, AAA is a comprehensive, multifaceted organization that offers a range of services, including roadside assistance, auto repair services, travel agency services, and diverse insurance products - Auto, Home, Life and more. A significant principle for AAA is to continuously deliver value to their 61 million members through safety, security and peace of mind. The company's mission and core values focus on championing its members' rights and interests, advocating innovation, integrity, teamwork and respect.

Industry

Non-profits

Company size

10,000+ Employees

Headquarters location

Heathrow, FL, US

Year founded

1902

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