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A R Collections Jobs in Quebec (NOW HIRING)

CAPREIT

Operations Manager 1

Montreal, QC

Approve/reject leases * Follow up with assistance of Revenue Specialist on rent collections (AR ... Review accuracy of and take action upon all operations reports (A/R, vacancy, missing documents ...

CAPREIT

Operations Manager 1

Montreal, QC

Approve/reject leases * Follow up with assistance of Revenue Specialist on rent collections (AR ... Review accuracy of and take action upon all operations reports (A/R, vacancy, missing documents ...

CAPREIT

Operations Manager 1

Montreal, QC · On-site

Approve/reject leases * Follow up with assistance of Revenue Specialist on rent collections (AR ... Review accuracy of and take action upon all operations reports (A/R, vacancy, missing documents ...

CAPREIT

Operations Manager 1

Montreal, QC · On-site

Approve/reject leases * Follow up with assistance of Revenue Specialist on rent collections (AR ... Review accuracy of and take action upon all operations reports (A/R, vacancy, missing documents ...

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A R Collections information

What are the key skills and qualifications needed to thrive as an Accounts Receivable (A/R) Collections Specialist, and why are they important?

To thrive as an Accounts Receivable Collections Specialist, you need a solid understanding of accounting principles, experience with collections processes, and often an associate’s or bachelor’s degree in finance or a related field. Familiarity with ERP/accounting software such as SAP, QuickBooks, or Oracle, and proficiency in Excel are typically required. Strong negotiation, problem-solving, and effective communication skills help build rapport with clients and resolve payment issues efficiently. These skills ensure timely collection of outstanding debts, maintain healthy cash flow, and support positive client relationships for the organization.

What are some common challenges faced in an Accounts Receivable (A/R) Collections role, and how can they be effectively managed?

One common challenge in an A/R Collections role is handling overdue accounts while maintaining positive relationships with clients. It often requires strong communication and negotiation skills to resolve payment issues without damaging customer rapport. Balancing high collection targets with the need to adhere to company policies can also be demanding. Effective organization, timely follow-ups, and collaboration with sales or customer service teams are key strategies to overcome these challenges and support smooth cash flow for the business.

What are A R Collections?

A R Collections, or Accounts Receivable Collections, refers to the process of pursuing payments from customers or clients who owe money for goods or services provided on credit. Professionals working in A R Collections contact customers, send reminders or invoices, negotiate payment plans, and resolve disputes to ensure timely payment. Their main goal is to minimize outstanding debts and improve the company's cash flow while maintaining positive customer relationships.

What is the difference between A R Collections vs Accounts Payable Clerk?

AspectA R CollectionsAccounts Payable Clerk
Primary RoleCollect outstanding customer paymentsProcess and manage company bills and payments
Work EnvironmentFinance departments, customer serviceFinance or accounting departments
Required CredentialsHigh school diploma, some roles may require accounting or finance knowledgeHigh school diploma, accounting coursework beneficial
Industry UsageCommon in retail, healthcare, and service industriesCommon in corporate, manufacturing, and service sectors

While both roles are part of the finance team, A R Collections focuses on recovering overdue payments from customers, whereas Accounts Payable Clerks handle processing incoming bills and payments to vendors. Understanding these differences helps clarify career paths and job expectations within finance departments.

A R Collections jobs near you
Infographic showing various A R Collections job openings in Quebec as of May 2026, with employment types broken down into 2% Locum Tenens, 23% Full Time, 73% Part Time, and 2% Temporary. Highlights an 88% Physical, 3% Hybrid, and 9% Remote job distribution.
Operations Manager 1

Operations Manager 1

CAPREIT

Montreal, QC

Other

Posted 12 days ago

Job description

 

Title: Operations Manager 1

Reports To: Associate Director/Director/Managing Director Operations

Position Summary: Responsible for delivering efficient and professional management to a prescribed portfolio of properties.  A fundamental requirement of the position is to manage an annual operating and capital budget while maintaining a high level of resident satisfaction, in accordance with CAPREIT policies and guidelines.

Responsibilities:             

Management

  • Staffing of appropriate office hours
  • Approve/reject leases
  • Follow up with assistance of Revenue Specialist on rent collections (AR)
  • Manage renewals process
  • Explore ancillary revenue opportunities (ie. parking/lockers)
  • Take action on vacancy
  • Ensure tenant file compliance
  • Leases
  • Letter of Acknowledgements (LOA)
  • Applications, etc
  • Ensure that work orders are completed in a timely manner as per CAPREIT policy
  • Identify, report and action potential liability (ie. environmental/tenant/legal, etc)
  • Approve requisitions and ensure purchasing policies are being adhered to
  • Completion of site visit checklist
  • Tenant meetings
  • Inspect turnover units to ensure rent readiness
  • Inspect occupied units for quality control issues
  • Develop and implement an action plan to increase the value of assets (aesthetics, logistics, etc.)
  • Liaison for Government Officials including: Property standard & Bylaw Officials, Technical Standard Safety Authority, Electrical Safety Authority, Fire department, Public Health Department, City councilors, MPP, Ministry of Housing, Social Housing, Police inspections (assist with investigations)

Budgeting

  • Submit proposals for projects to be included in capital budget for the following year
  • Inspect, review, and improve scope of work on all units to control financial parameters
  • Reviewing and ensuring that all approved contracts are implemented correctly

Reporting

  • Review and take action to correct discrepancies in all monthly financial reports
  • Review physical asset report and implement a plan of action to correct deficiencies based on priority level
  • Review accuracy of and take action upon all operations reports (A/R, vacancy, missing documents, move-in move-out, etc.)

Legal

Review, ensure correct documentation, prepare documents, and attend hearings for the following:

  • Landlord tenant boards: tenant applications and landlord applications
  • Human rights applications, attend human rights tribunal meetings (Initiation and follow-up),
  • Discovery and recovery hearings (Insurance)
  • Draft documentation for: Schedule A,  amending agreements, settlements

Resident Relations

  • Ensure high level of resident satisfaction and resolve inquiries
  • Special events for residents (barbecues, Christmas parties, tenant appreciation, etc.)
  • Tenant meetings
  • Available to meet with residents on a one to one basis in an effort to develop strategies to mitigate damages and maintain a positive public image
  • Attending tenant association meetings

HR

Operations:

  • Payroll Direction/Approval
  • Discipline  - terminations
  • Performance Reviews
  • Monitor and manage vacation entitlement
  • Interviewing/Hiring; Ensure proper training for new hires
  • Coordinate coverage of staff for WSIB/LTD/STD

Management:

  • Ongoing training
  • Design and implement a development plan for each employee
  • Coaching/mentoring/motivation/promotions (rewards)
  • Resolving employee conflicts

Marketing

  • Coordinate with Marketing department in advertising, incentives, market surveys, mystery shoppers
  • Assess and make recommendations to maximize rent table potential
  • Develop and implement strategies to rent less marketable units (staging, etc.)
  • Review and take action upon Resident Satisfaction Survey results

Life and Safety

  • Follow up on building LOA - ensure Life & Safety Policies adhered to
  • Identify, report and action potential liability (ie. life and safety)
  • Ensure that all documents and certificates are up to date
  • Take immediate action to correct any Life & Safety deficiencies
  • Conduct emergency response drills for staff
  • Audit fire/life safety including: fire log book, annual certificates, spot checking for proper operation of all life safety devices, ensure up to date inspection of all life safety devices
  • Respond to site emergencies, 24/7

Special Projects / Project Management and Coordination

Assist in managing projects:

  • Structural (balcony restoration, garage repair, roof replacement, transformer replacement/boiler replacement)
  • Elevator Modernization (alternative solutions for limited mobility residents, ongoing tenant meetings, etc.)
  • Common Area Upgrades (corridor painting, carpet replacement, stairwell painting, light upgrades, etc.)
  • Lobby/Offices (construction of new, and redesign of existing outdated spaces)

New Acquisitions:

  • Quickly and effectively raise new properties to CAPREIT standards

Other projects as assigned by AVP, Operations or MD, Operations

Qualifications:

 

  • University/college degree or equivalent work experience
  • Preferred of at least three years experience in property management
  • Experience in staff management and strong interpersonal skills
  • Proficiency in comprehension of financial statements and reports
  • Strong leadership ability and customer services skills
  • Outstanding problem solving and organization skills
  • Excellent verbal and written communication skills
  • Proficiency in computer skills
  • Ability to handle multiple priorities and tight deadlines
  • Strong decisions making skills and business acumen
Employment Type: OTHER

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