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A R Collections Jobs in Massachusetts (NOW HIRING)

Guaranteed $900 daily rate during ramp period OR a percentage of collections * No lab fees * CE offered through ADA Accredited Continued Education Recognition Program (C.E.R.P) * Multiple schedule ...

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A R Collections information

What are A R Collections?

A R Collections, or Accounts Receivable Collections, refers to the process of pursuing payments from customers or clients who owe money for goods or services provided on credit. Professionals working in A R Collections contact customers, send reminders or invoices, negotiate payment plans, and resolve disputes to ensure timely payment. Their main goal is to minimize outstanding debts and improve the company's cash flow while maintaining positive customer relationships.

What are some common challenges faced in an Accounts Receivable (A/R) Collections role, and how can they be effectively managed?

One common challenge in an A/R Collections role is handling overdue accounts while maintaining positive relationships with clients. It often requires strong communication and negotiation skills to resolve payment issues without damaging customer rapport. Balancing high collection targets with the need to adhere to company policies can also be demanding. Effective organization, timely follow-ups, and collaboration with sales or customer service teams are key strategies to overcome these challenges and support smooth cash flow for the business.

What are the key skills and qualifications needed to thrive as an Accounts Receivable (A/R) Collections Specialist, and why are they important?

To thrive as an Accounts Receivable Collections Specialist, you need a solid understanding of accounting principles, experience with collections processes, and often an associate’s or bachelor’s degree in finance or a related field. Familiarity with ERP/accounting software such as SAP, QuickBooks, or Oracle, and proficiency in Excel are typically required. Strong negotiation, problem-solving, and effective communication skills help build rapport with clients and resolve payment issues efficiently. These skills ensure timely collection of outstanding debts, maintain healthy cash flow, and support positive client relationships for the organization.

What is the difference between A R Collections vs Accounts Payable Clerk?

AspectA R CollectionsAccounts Payable Clerk
Primary RoleCollect outstanding customer paymentsProcess and manage company bills and payments
Work EnvironmentFinance departments, customer serviceFinance or accounting departments
Required CredentialsHigh school diploma, some roles may require accounting or finance knowledgeHigh school diploma, accounting coursework beneficial
Industry UsageCommon in retail, healthcare, and service industriesCommon in corporate, manufacturing, and service sectors

While both roles are part of the finance team, A R Collections focuses on recovering overdue payments from customers, whereas Accounts Payable Clerks handle processing incoming bills and payments to vendors. Understanding these differences helps clarify career paths and job expectations within finance departments.

Operations Assistant

Operations Assistant

Premier Trailer Leasing

Charlton, MA • On-site

Full-time

Posted 13 days ago


Job description

WHO WE ARE:
Premier Trailer Leasing is a 'Top 100 Places to Work' and one of the largest trailer leasing and rental companies in the nation, specializing in long-term leasing and short-term rental services for over-the-road vans, flatbeds, refrigerated equipment and chassis with an inventory of 65,000 trailers and a growing network of locations across the United States. At Premier you will find an environment where you are seen, heard, and valued. Join us and experience what it means to live a culture of C.A.R.E!
JOB SCOPE:
This position requires strong analytical and technical abilities, and requiresfast, but carefully thought-out results to exceed customer expectations. You will be achampion of customer service and help Premier Trailer Leasing meet operational and organizational financial objectives. You will be accountable for performance and results by applying operating principles and controlling the work process in a fast-paced environment.
This is an on-site position at a Premier branch office in Charlton, MA.Position also includesCompany-paidtravel to provide coverage for other Premier branch locations nationwide.
TASKS AND RESPONSIBILITIES:
  • Inspection of trailers making sure they are safe as well as meeting Federal Highway Guidelines and other industry regulation compliant.
  • Generating customer rental agreements.
  • Coordinate all workperformed on trailers with vendors as well as ensure the work performed follows Premiers' policies and procedures.
  • Manages and reconciles all equipment inventory both out-bound and in-bound gate activity daily.
  • Assistin thetransportation of equipment between branches as well as to customers and vendors.
  • Ensureall customers have the proper insurance before renting a trailer.
  • Assist with Accounts Receivable collections.
  • Daily administrative paperwork and filing.
  • Company-paidtravel to provide coverage for other Premier branch locations nationwide.
  • Assistin answering phones and responding to emails and questions from customers.
KNOWLEDGE, SKILLS, and ABILITIES:
  • Interpersonal Skills:Ability to communicate with others in a sincere and helpful manner while simultaneously building credibility and rapport.
  • Conscientiousness: Ability to be responsible, dependable, and persistent and achievement oriented in completing job tasks.
  • Customer Service:Ability to meet and/or exceed customers' expectations regarding quality and consistency of service provided.
  • Decision Making Ability/Decisiveness: Ability to make decisions quickly based on available information by taking action and staying the course of the decided action.
  • Safety Awareness:Ability to follow regulations and procedures, check equipment and recognize hazards to insure personal and public safety as well as utilize all Premier Trailer Leasing issued safety equipment.
  • Verbal Communication Skills: Ability to express/present ideas or information through the use of the spoken word via telephone or face-to-face.
  • Written Communication Skills:Able to express ideas clearly in documents that have basic organization structure and grammar.
  • Problem Solving/Diagnosis Skills:Ability to examine all possible problems by collecting evidence and weighing factual information.
  • Mechanical Aptitudes:Working knowledge of basic mechanical principles, operations and functioning.
MINIMUM REQUIREMENTS:
  • Preferred: BA degree or 2 years' experience in the trailer leasing industry.
  • Excellent communication skills, self-motivated, self-starter, sense of urgency, personable and organized.
  • Ability to relocate within 12-18 months of joining the team to support Premier branches nationwide. Company-paid relocation package provided.
PHYSICAL REQUIREMENTS:
  • When needed physically inspect trailers inside and out. (Must get in the trailer as well as underneath the trailer.)
  • Walking up and down flights of stairs as needed as well as continually walking the yard.
TECHNOLOGY SKILLS: Proficiency in Microsoft Office Suites - Word, Excel, PowerPoint and Outlook.
**Check out our Employee Benefits here**
Employment Type: Full-Time