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A R Collections Jobs in Kansas (NOW HIRING)

ResMed

Customer Success Manager

Overland Park, KS

Brightree Patient Collections, a nation-wide leader in patient-pay billing and collection services is seeking a full-time Customer Experience Manager with a dynamic personality to join our growing ...

Brightree

Customer Success Manager

Overland Park, KS

Brightree Patient Collections, a nation-wide leader in patient-pay billing and collection services is seeking a full-time Customer Experience Manager with a dynamic personality to join our growing ...

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A R Collections information

What are A R Collections?

A R Collections, or Accounts Receivable Collections, refers to the process of pursuing payments from customers or clients who owe money for goods or services provided on credit. Professionals working in A R Collections contact customers, send reminders or invoices, negotiate payment plans, and resolve disputes to ensure timely payment. Their main goal is to minimize outstanding debts and improve the company's cash flow while maintaining positive customer relationships.

What are some common challenges faced in an Accounts Receivable (A/R) Collections role, and how can they be effectively managed?

One common challenge in an A/R Collections role is handling overdue accounts while maintaining positive relationships with clients. It often requires strong communication and negotiation skills to resolve payment issues without damaging customer rapport. Balancing high collection targets with the need to adhere to company policies can also be demanding. Effective organization, timely follow-ups, and collaboration with sales or customer service teams are key strategies to overcome these challenges and support smooth cash flow for the business.

What are the key skills and qualifications needed to thrive as an Accounts Receivable (A/R) Collections Specialist, and why are they important?

To thrive as an Accounts Receivable Collections Specialist, you need a solid understanding of accounting principles, experience with collections processes, and often an associate’s or bachelor’s degree in finance or a related field. Familiarity with ERP/accounting software such as SAP, QuickBooks, or Oracle, and proficiency in Excel are typically required. Strong negotiation, problem-solving, and effective communication skills help build rapport with clients and resolve payment issues efficiently. These skills ensure timely collection of outstanding debts, maintain healthy cash flow, and support positive client relationships for the organization.

What is the difference between A R Collections vs Accounts Payable Clerk?

AspectA R CollectionsAccounts Payable Clerk
Primary RoleCollect outstanding customer paymentsProcess and manage company bills and payments
Work EnvironmentFinance departments, customer serviceFinance or accounting departments
Required CredentialsHigh school diploma, some roles may require accounting or finance knowledgeHigh school diploma, accounting coursework beneficial
Industry UsageCommon in retail, healthcare, and service industriesCommon in corporate, manufacturing, and service sectors

While both roles are part of the finance team, A R Collections focuses on recovering overdue payments from customers, whereas Accounts Payable Clerks handle processing incoming bills and payments to vendors. Understanding these differences helps clarify career paths and job expectations within finance departments.

A R Collections jobs near you
Patient Financial Advisor

Patient Financial Advisor

The University of Kansas Health System

Westwood, KS • On-site

Full-time

Medical

Posted 7 days ago

University Of Kansas Health System rating

7.4

Company rating: 7.4 out of 10

Based on 170 frontline employees who took The Breakroom Quiz

252nd of 870 rated healthcare providers

Job description

Position Title
Patient Financial Advisor
Days - Full Time
Westwood Medical Pavilion - West
Position Summary / Career Interest:
The Patient Financial Advisor is responsible for providing financial assistance to all patients and families throughout the health system. Assists patients and families to secure payer sources including insurance coverage, Medicaid/ Medicare and other sources available based on need. Follows the enterprise financial clearance and financial assistance policy and procedures. Maintains productivity, quality and customer service requirements according to department policy and procedure.
Responsibilities and Essential Job Functions
  • Contacts the patient or family by phone or in person to ask them questions about sponsorship linkage. Includes health insurance, homeowner's insurance, workman's compensation insurance, pre-paid packages, grants, studies, COBRA, VA benefits, Crime Victim, auto insurance, Medicaid or Medicare. Complies with Medicare/Medicaid rules and regulations.
  • Screens patients with financial needs and assists them in finding payment resolution for their accounts. Includes negotiating settlements, insurance, public assistance, payment arrangements, charity or bad debt.
  • Updates patient account information and patient demographic information appropriately. Reviews the account within 1 business day to assure verification and pre-certification are complete and accurate.
  • Determines possible Medicaid or Disability linkage for patients as needed; this includes the ability to interpret the patients H&P to determine disability.
  • Negotiates settlements or makes payment arrangements. If unable to make payments, then screens for partial or full charity, this includes completing the financial assessment application and obtaining all necessary documents. If the patient is uncooperative at any part of the screening process, their account(s) will be recommended for collections and ultimately bad debt.
  • Works daily WQS consisting of all unsecured accounts. Requires taking appropriate actions necessary such as phone calls and written communication and using appropriate codes and time frames.
  • Assists ""walk-in"" customers requesting assistance, and customer service calls with questions.
  • Processes Care Management Team referrals for Sponsorship.
  • Responsible for Point of Service collections and EPIC documentation when applicable.
  • Must be able to perform the professional, clinical and or technical competencies of the assigned unit or department.
  • These statements are intended to describe the essential functions of the job and are not intended to be an exhaustive list of all responsibilities. Skills and duties may vary dependent upon your department or unit. Other duties may be assigned as required.

Required Education and Experience
  • High School Graduate or GED.
  • Must be able to type 45 wpm.
  • 3 or more years of combined experience in financial advising, claims processing, collections, customer service, or revenue cycle positions (includes admitting, patient accounting, prior authorizations, or pre-registration).

Preferred Education and Experience
  • 1 or more years of experience in Epic.
  • 1 or more years of experience in CPT-4 and HCPCS coding.
  • 1 or more years of experience in Microsoft Word and Excel.

Knowledge Requirements
  • Ability to multi task, prioritize, and escalate.
  • Good oral and written skills.
  • Knowledge of Insurance (Commercial & Government)
  • Knowledge of payor websites
  • Knowledge of transplant (BMT and/or Solid)
  • Working knowledge of CMS regulations

Time Type:
Full time
Job Requisition ID:
R-46468
Important information for you to know as you apply:
  • The health system is an equal employment opportunity employer. Qualified applicants are considered for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, ancestry, age, disability, veteran status, genetic information, or any other legally-protected status. See also Diversity, Equity & Inclusion.
  • The health system provides reasonable accommodations to qualified individuals with disabilities. If you need to request reasonable accommodations for your disability as you navigate the recruitment process, please let our recruiters know by requesting an Accommodation Request form using this link asktalentacquisition@kumc.edu.
  • Employment with the health system is contingent upon, among other things, agreeing to the health-system-dispute-resolution-program.pdf and signing the agreement to the DRP.

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What University Of Kansas Health System employees say

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About University of Kansas Health System

Sourced by ZipRecruiter

Operating within the healthcare industry, The University of Kansas Health System is a renowned medical institution located in Kansas City, KS, United States. Established in 1905, this not-for-profit health system has evolved to offer an extensive range of products and services, which spans across a variety of specialist areas such as cancer care, neurology, cardiology, and organ transplants, among others. The core mission of The University of Kansas Health System is to enhance the health and wellness of individuals and communities by providing world-class healthcare services, quality education and conducting advanced research. They are also known for their unwavering commitment to academic medicine, which sets them apart from their peers.

Industry

Health care and social assistance

Company size

5,001 - 10,000 Employees

Headquarters location

Kansas City, KS, US

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