Benefits:- Bonus based on performance
- Company car
- Company parties
- Competitive salary
- Employee discounts
- Free uniforms
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
Join the Punctual Plumberยฎ
Benjamin Franklin Plumbing of Springfield is growing, and weโre looking for an experienced Residential Plumbing Technician who takes pride in both technical craftsmanship and customer service. If you enjoy solving problems, helping homeowners, and working with a professional team that values integrity and reliability, we want to hear from you.
This role is ideal for a plumber with at least 2 years of residential plumbing experience who understands that great service is just as important as great plumbing work.
What Youโll Do
- ย Diagnose and repair residential plumbing systems and fixturesย
- ย Install water heaters, faucets, drains, disposals, toilets, and piping systemsย
- ย Troubleshoot plumbing issues efficiently and provide clear solutions to homeownersย
- ย Perform routine maintenance and service callsย
- ย Educate customers on repair and replacement options without high-pressure sales tacticsย
- ย Maintain accurate job notes, invoices, and service recordsย
- ย Ensure all work meets local plumbing codes and company quality standardsย
- ย Maintain a clean, organized, and professional appearance at every jobsiteย
- ย Deliver an exceptional customer experience from arrival to completionย
What Weโre Looking For
Required Qualifications
- ย Minimum of 2 years of residential plumbing experienceย
- ย Strong diagnostic and troubleshooting skillsย
- ย Knowledge of residential plumbing systems, repairs, and installationsย
- ย Valid driverโs license with a clean driving recordย
- ย Ability to lift equipment and work in crawlspaces, attics, and confined areasย
- ย Excellent communication and customer service skillsย
- ย Strong work ethic, reliability, and professionalismย
Preferred Qualifications
- ย Plumbing license or certification preferred (not required depending on experience)ย
- ย Experience with service software or mobile dispatch systemsย
- ย Strong upselling and customer education skillsย
- ย Experience working in a fast-paced residential service environmentย
What Makes You a Great Fit
- ย You communicate clearly and professionally with homeownersย
- ย You show up on time and preparedย
- ย You take ownership of your work and stand behind itย
- ย You enjoy helping customers solve problemsย
- ย You work well independently and as part of a teamย
- ย You value honesty, integrity, and craftsmanshipย
What We Offer
- Competitive pay based on experienceย
- Performance incentives and bonus opportunitiesย
- Company vehicle (for qualified technicians)ย
- Paid training and ongoing developmentย
- Uniforms providedย
- Health benefits optionsย
- Paid time off and holidaysย
- Retirement Plan with company match
- Advancement
- Supportive team culture with growth opportunitiesย
About Benjamin Franklin Plumbing
At Benjamin Franklin Plumbing, we believe in providing homeowners with honest service, quality workmanship, and dependable professionals they can trust. Our technicians are the face of our company, and we invest in building a team that values customer care as much as technical skill.
If youโre an experienced plumber who wants to work for a respected company with strong values and growth opportunities, apply today.