A Delivery Courier Jobs in Decatur, IL (NOW HIRING)

The incumbent will provide exceptional customer service by answering inquiries and obtaining information from the general public, residents, visitors, and other interested parties.

Essential duties and responsibilities include:

• Operating telephone switchboard to answer, screen, and forward calls, providing information and taking messages.
• Greeting all visitors entering the facility and directing or escorting them to their destination.
• Assisting residents, family members, employees, and other visitors as needed.
• Performing general administrative tasks such as word processing and data entry.
• Maintaining security by following procedures and controlling access (i.e. monitor logbook and surveillance footage).
• Maintaining the general filing system and filing all correspondences appropriately.
• Receiving and sorting daily mail/delivery/couriers.
• Reporting any issues or concerns with residents to the Administrator.
• Other duties as assigned.

Qualifications include:

• Must possess, as a minimum, a high-school diploma or its equivalent.
• Proficient with Microsoft Office (Word, Excel, PowerPoint, Outlook).
• Ability to multi-task, prioritize, and work under pressure.
• Professional appearance and demeanor.
• Ability to be resourceful, tactful, and proactive in dealing with any issues that may arise.

Physical demands include:

• Must be able to move intermittently throughout the workday.
• Must be able to speak and write the English language in an understandable manner.
• Must be able to cope with the mental and emotional stress of the position.
• Must function independently, have flexibility, personal integrity, and the ability to work effectively with residents, personnel, and support agencies.
• Must be able to push, pull, move, and/or lift a minimum of 25 pounds to a minimum height of 5 feet and be able to push, pull, move, and/or carry such weight a minimum of 50 feet.