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988 Jobs in Rochester Hills, MI (NOW HIRING)

Common Ground

MiCAL 988 Crisis Specialist

Pontiac, MI

$21/hr

MiCAL 988 Crisis Specialist Base Pay: $21 hourly + shift differentials Full and Part-Time Shifts Available About you: The ideal MiCAL Crisis Specialist is a strong, self-driven, dedicated individual ...

Common Ground

MiCAL 988 Crisis Specialist

Pontiac, MI · On-site

$21/hr

MiCAL 988 Crisis Specialist Base Pay: $21 hourly + shift differentials Full and Part-Time Shifts Available About you: The ideal MiCAL Crisis Specialist is a strong, self-driven, dedicated individual ...

Common Ground

MiCAL 988 Crisis Specialist

Pontiac, MI · On-site +1

$21/hr

MiCAL 988 Crisis Specialist Base Pay: $21 hourly + shift differentials Full and Part-Time Shifts Available About you: The ideal MiCAL Crisis Specialist is a strong, self-driven, dedicated individual ...

Homewatch CareGivers

Caregivers

Novi, MI · On-site

$11 - $12/hr

Fulltime Part-time, Weekends and Nights All Available - FLEXIBLE SCHEDULING Please call 248-988-3716 to apply or fax application to (248) 415-6293 In Home Caregivers, CNA's, HHA's, Director Care ...

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All Jobs988 Jobs988 Jobs in Rochester Hills, MI

988 information

Do people at 988 get paid?

Yes, individuals working at 988, such as crisis counselors or support staff, are typically paid employees. Compensation varies by organization and role, and many positions require training and certifications related to mental health or crisis intervention.

What is the difference between 988 vs Emergency Dispatcher?

Feature988Emergency Dispatcher
CredentialsNone specific; mental health crisis training often preferredHigh school diploma; emergency communication training
Work EnvironmentCall centers, crisis centers, mental health facilitiesEmergency call centers, police, fire departments
Industry UsageNational mental health crisis hotlinePublic safety and emergency response
Common Search/ComparisonYesYes

While 988 is a national mental health crisis hotline, Emergency Dispatchers handle emergency calls for police, fire, and medical services. 988 operators focus on mental health crises, often with specialized training, whereas Emergency Dispatchers coordinate emergency responses across various services. Both roles are vital in emergency response systems but serve different functions within the public safety network.

What is a 988 crisis counselor?

988 crisis counselors are trained professionals who provide immediate support to individuals experiencing mental health, substance use, or suicidal crises. When someone calls, texts, or chats the 988 Suicide & Crisis Lifeline, these counselors listen with compassion, provide emotional support, and connect people to resources or emergency services as needed. Their goal is to help individuals navigate difficult moments, de-escalate crises, and ensure safety for all involved. 988 counselors work in crisis centers across the United States and receive specialized training to handle sensitive situations effectively.

What can I expect when working as a 988 crisis counselor in terms of collaboration with other mental health professionals?

As a 988 crisis counselor, you'll regularly collaborate with a multidisciplinary team, including supervisors, licensed clinicians, and community resource providers. You'll often consult with colleagues to ensure callers receive appropriate support and, when necessary, coordinate with local emergency services or mental health agencies for higher-level interventions. Team meetings and debriefings are common, fostering a supportive work environment and ensuring best practices are followed in crisis situations.

What are the key skills and qualifications needed to thrive as a 988 crisis counselor, and why are they important?

To thrive as a 988 Crisis Counselor, you need strong active listening skills, crisis intervention training, and a background in mental health or social work, often supported by relevant certifications. Familiarity with crisis call center software, risk assessment tools, and reporting systems is typically required. Compassion, emotional resilience, and effective communication are crucial soft skills for supporting individuals in distress. These skills and qualities are vital to ensure safe, timely, and empathetic support for people experiencing mental health crises.
What are popular job titles related to 988 jobs in Rochester Hills, MI? For 988 jobs in Rochester Hills, MI, the most frequently searched job titles are:
What job categories do people searching 988 jobs in Rochester Hills, MI look for? The top searched job categories for 988 jobs in Rochester Hills, MI are:
What cities near Rochester Hills, MI are hiring for 988 jobs? Cities near Rochester Hills, MI with the most 988 job openings:
988 jobs near you
Infographic showing various 988 job openings in Rochester Hills, MI as of July 2026, with employment types broken down into 85% Full Time, 10% Part Time, and 5% Contract. Highlights an 91% Physical, 5% Hybrid, and 4% Remote job distribution.

MiCAL 988 Crisis Specialist

Common Ground

Pontiac, MI

Full-time, Part-time

PTO

Re-posted 19 days ago

Job description

Job Title: MiCAL 988 Crisis Specialist
Base Pay: $21 hourly + shift differentials 
 
Full and Part-Time Shifts Available
 
About you:
The ideal MiCAL Crisis Specialist is a strong, self-driven, dedicated individual who works fully remote helping individuals in crisis. If you are self-disciplined to work from home and wish to serve those in crisis, we invite you to apply!
 
About us: 
Common Ground is one of the top-ten crisis intervention organizations in the country. For over 50 years we have been helping people move from crisis to hope. At Common Ground, we help individuals and families who are experiencing crises of any kind, from suicide to substance use, human trafficking, mental illness and more.
 
Day in the Life 
  • Provide crisis support to 988 callers
  • Login to helpline applications
  • Respond to incoming calls of varying crisis nature
  • Offer information on available resources like homeless shelters, food pantries, mental health services, substance use treatment facilities, etc.
  • Employ de-escalation techniques to assist callers in crisis
  • Take Michigan calls from the National Suicide Prevention helpline and 988 helpline
  • Coordinate with EMS or police to complete active rescue as needed
  • Document each encounter while in-call
  • Conduct follow-up calls to ensure successful access to services
  • Collaborate with Shift Supervisor and other MiCAL staff to provide or receive support
  • Maintain high level confidentiality while performing all duties
  • Fulfill any additional duties as assigned - Uphold strict confidentiality in all tasks performed
What you need to apply
  • High School Diploma or GED equivalent
  • Minimum 1 year of work or volunteer experience in a mental health/crisis services field, or equivalent education/training
  • At-home high speed internet on a private network
  • A private, HIPAA compliant, dedicated office space
What makes us different
  • Non-Profit mission-driven, person-focused environment
  • 100-hour Crisis Intervention training
  • Opportunity for professional growth
  • Team oriented environment
  • An organizational culture of mental and behavioral health support for all
For your hard work
  • Generous Paid Time Off
  • Shift premiums
  • Employer sponsored benefit and wellness plans (including 16% fringe pay, Calm App, etc.)
  • Competitive wages
Our Mission
Helping people in crisis 24/7 is at the heart of everything we do by offering hope, healing and recovery. Our caring and dedicated team meets people wherever they are; in person, call, text, chat, or virtually. We listen, assist, and advocate for anyone needing emotional support so they do not feel alone.
 
 
Common Ground is an Equal Opportunity/Affirmative Action Employer. We consider all qualified applicants without regard to race, religion, color, sex, gender, national origin, age, sexual orientation, disability, or veteran status, among other factors.
 
See full job description here: https://cghelps.sharepoint.com/:b:/s/HRJobDescriptions/EfJQFHrqB5FKrOmeen9UgV0BByXn321COkcQC58D4NVBIw?e=vcFkgH
 
Find out more at https://commongroundhelps.org