1

988 Jobs in Kansas (NOW HIRING)

Nomad Health, the modern healthcare staffing company, seeks an experienced [object Object] Registered Nurse for this rewarding temporary assignment opportunity. Join Nomad's growing team of health ...

PCG is seeking a Travel Agent for its corporate PCG Strategic Development 988 department based in Lenexa, KS . This individual will be responsible for the following: * Booking and issuing domestic ...

Travel Agent

Lenexa, KS ยท On-site

$51K - $69K/yr

PCG is seeking a Travel Agent for its corporate PCG Strategic Development 988 department based in Lenexa, KS . This individual will be responsible for the following: * Booking and issuing domestic ...

Weekly pay ranges from $1,988 to $2,086. Guaranteed hours are not provided. Shift is 3 consecutive 12-hour nights (1900-0730). This placement involves a Telemetry/Cardiac unit with floating to other ...

988 information

Do people at 988 get paid?

Yes, individuals working at 988, such as crisis counselors or support staff, are typically paid employees. Compensation varies by organization and role, and many positions require training and certifications related to mental health or crisis intervention.

What is the difference between 988 vs Emergency Dispatcher?

Feature988Emergency Dispatcher
CredentialsNone specific; mental health crisis training often preferredHigh school diploma; emergency communication training
Work EnvironmentCall centers, crisis centers, mental health facilitiesEmergency call centers, police, fire departments
Industry UsageNational mental health crisis hotlinePublic safety and emergency response
Common Search/ComparisonYesYes

While 988 is a national mental health crisis hotline, Emergency Dispatchers handle emergency calls for police, fire, and medical services. 988 operators focus on mental health crises, often with specialized training, whereas Emergency Dispatchers coordinate emergency responses across various services. Both roles are vital in emergency response systems but serve different functions within the public safety network.

What is a 988 crisis counselor?

988 crisis counselors are trained professionals who provide immediate support to individuals experiencing mental health, substance use, or suicidal crises. When someone calls, texts, or chats the 988 Suicide & Crisis Lifeline, these counselors listen with compassion, provide emotional support, and connect people to resources or emergency services as needed. Their goal is to help individuals navigate difficult moments, de-escalate crises, and ensure safety for all involved. 988 counselors work in crisis centers across the United States and receive specialized training to handle sensitive situations effectively.

What can I expect when working as a 988 crisis counselor in terms of collaboration with other mental health professionals?

As a 988 crisis counselor, you'll regularly collaborate with a multidisciplinary team, including supervisors, licensed clinicians, and community resource providers. You'll often consult with colleagues to ensure callers receive appropriate support and, when necessary, coordinate with local emergency services or mental health agencies for higher-level interventions. Team meetings and debriefings are common, fostering a supportive work environment and ensuring best practices are followed in crisis situations.

What are the key skills and qualifications needed to thrive as a 988 crisis counselor, and why are they important?

To thrive as a 988 Crisis Counselor, you need strong active listening skills, crisis intervention training, and a background in mental health or social work, often supported by relevant certifications. Familiarity with crisis call center software, risk assessment tools, and reporting systems is typically required. Compassion, emotional resilience, and effective communication are crucial soft skills for supporting individuals in distress. These skills and qualities are vital to ensure safe, timely, and empathetic support for people experiencing mental health crises.
What are popular job titles related to 988 jobs in Kansas? For 988 jobs in Kansas, the most frequently searched job titles are:
What cities in Kansas are hiring for 988 jobs? Cities in Kansas with the most 988 job openings:
Infographic showing various 988 job openings in Kansas as of July 2026, with employment types broken down into 77% Full Time, 17% Part Time, and 6% Contract. Highlights an 92% Physical, 4% Hybrid, and 4% Remote job distribution.

Overnight 988 Counselor

HEADQUARTERS KANSAS INC

Lawrence, KS โ€ข On-site

$22/hr

Full-time

Medical, Retirement, PTO

Posted 2 days ago

New


Job description

Position Title: Call and Chat Counselor – Overnight- Full Time

Location: Lawrence, KS

Applications will be accepted until filled.

Hiring for 3rd Shift (Overnight Days & Weekends)

Compensation and Benefits

  • Full-time, non-exempt
  • $15/hour during training, increasing to $22.00/hour plus shift differential upon completion of training program
  • Professional development opportunities
  • Access to LMH Health Workplace Wellness
  • Paid time off
  • EAP Program
  • Access to 401k

Position Summary: The Call and Chat Counselor position is a full-time, non-exempt, 36-hour week average position. This position is expected to work weekends and some holidays. This position will report directly to the Crisis Call and/or Chat Center Coordinators. Call and Chat Counselors are employees of HeadQuarters Kansas and housed under the program, HeadQuarters Kansas Counseling Center (HQCC). HQCC is accredited by the International Council of Helplines.

Job Duties: Call and Chat Counselors are required to complete a paid in-house crisis counselor training and a minimum of 60 paid hours of on-the-job practice. Call and Chat Counselors play an integral role in providing crisis and emotional support through call, chat, and text services. This training prepares individuals to answer the Suicide and Crisis Lifeline (988) for all Kansas communities and the local Douglas County crisis line.

Position Expectations

  • Understand and communicate persuasively the mission, vision, and values of HeadQuarters Kansas;
  • Able to represent HeadQuarters Kansas and themselves with integrity and professionalism at all times;
  • Reliable transportation;
  • Must be able to pass State and Federal criminal background checks.

Responsibilities include:

  • Answers the National Suicide Prevention Lifeline (988) and local crisis lines using the philosophy of care and counseling skills included in HQCC’s Crisis Counselor Training;
  • Provides crisis intervention to consumers using reflective listening skills, de-escalation, assessment of risk (e.g.suicide, homicide, substance use, sexual violence, domestic violence, and abuse & neglect), safety planning, follow-up, care linkage, and referral to resources;
  • Assess consumers on the call or chat lines for imminent risk in accordance with the 988 Suicide & Crisis Lifeline Policy for Helping Callers at Imminent Risk of Suicide;
  • Completes documentation in a timely and quality manner, while monitoring the quality and completeness of documentation of peers and volunteer counselors
  • Handles incoming contacts effectively to ensure timely speed of answer and target answer rate
  • Participates in organizational events intended to promote connectedness within the organization and the broader community.

Required Education and Experience:

  • High school diploma or equivalent
  • 18 years of age or older
  • Proficiency in English written and oral language skills
  • Excellent communication skills written, and verbal.

Preferred Education and Experience:

  • Completion of Applied Suicide Intervention Skills Training (ASIST)
  • Previous experience in conflict resolution

Diversity, Equity, Inclusion, and Belonging

It is HeadQuarters Kansas intention to create and foster a diverse and inclusive work environment. We are an equal opportunity employer. All applicants will receive employment consideration without discrimination toward race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

The Americans with Disabilities Act ensures your right to reasonable accommodations during the employment process. A request for accommodation will not affect your opportunities for employment with HeadQuarters. If you wish to request an ADA accommodation, please contact our office at 785-841-9900.

HEADQUARTERS KANSAS IS AN EEO / AA EMPLOYER